Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... Toon meer
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Lees wat reviewers zeggen
I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... Toon meer
Bedrijf heeft geantwoord
Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... Toon meer
Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.
Contactgegevens
73 Watitune Avenue, CV10 0BF, Nuneaton, Verenigd Koninkrijk
- 07872642875
- info@dazzle-dancewear.co.uk
- www.dazzle-dancewear.co.uk
2,8
Gemiddeld
163 reviews
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Antwoord van Dazzle Dancewear
Thank-you!
Great customer service
Great customer service, the colour I ordered wasn’t available so an alternative given and I made a mistake on my order which meant I had 2 delivery charges but they sorted this out and refunded me a delivery charge
24 mei 2024
Antwoord van Dazzle Dancewear
Thank-you!
Paid 14.95 express delivery for a dress…
Paid 14.95 express delivery for a dress needed asap. 5 days to arrive. We ordered dress from dance direct same price and paid less for next day delivery, which arrived the next day. Will not order again from Dazzle
3 februari 2024
Antwoord van Dazzle Dancewear
Hi, we are very sorry that your order took so long to arrive, we have sent a refund across for the difference in the upgrade to express delivery.
Apologies once again.
Good quality
Good quality. Arrived quickly.
Well packaged.
Returns : have to postage yourselves. Quite expensive.
8 januari 2024
DREADFUL DANCEWEAR NOT DAZZLE!
DREADFUL DANCEWEAR NOT DAZZLE!
Do not use this company! Another terrible review! Ordered items 14th Dec. No communication re dispatch. Items never arrived. Contact number doesn't work....
14 december 2023
Antwoord van Dazzle Dancewear
Thank-you for your review, we have been closed for Christmas/New Year as explained in our email sent on 2nd January, we are sorry that your order is yet to arrive, a dispatch email was sent from us on 15th December, we have checked the tracking and it is still showing as on its way which indicates to us that your order has gone missing.
A full refund was processed on 2nd January 2024.
The correct contact number is shown on both our website and here on Trustpilot which is 07872642875
Apologies.
Sarah - Dazzle Dancewear Ltd
Antwoord van Dazzle Dancewear
Thank-you for your review!
Antwoord van Dazzle Dancewear
Thank-you for your review, it does state on the product description that the hat is not included along with the code to search and purchase.
Great dance clothes at good prices
Great dance clothes at good prices. Parcel came quickly
15 december 2023
Antwoord van Dazzle Dancewear
Thank-you for your review!
Antwoord van Dazzle Dancewear
Thank-you for your review, after tracking your order it is showing that it was delivered 18th December, we have contacted you to resolve this via email.
Gorgeous dance wear for my young…
Gorgeous dance wear for my young daughter! Had searched everywhere for something different and this was just perfect 👌
11 december 2023
Antwoord van Dazzle Dancewear
Thank-you for your review!
I definitely recommend
I had a really good experience with the great customer service from Sarah! I also loved my outfits. I sadly had to return one because I didn't read the description correctly but the quality of all the pieces was great and I loved the pretty designs.
29 november 2023
Antwoord van Dazzle Dancewear
Thank-you for your review!
Great choice of costume and Great quality. Returns process needs some work
The choice of costume and the quality of the costumes was brilliant. Unfortunately I had to return the first item and re order in a bigger size, it took the quoted 28 days to refund which in this day and age I think is crazy. I think the returns process needs to be improved, but as mentioned the choice and quality of the costumes is spot on and I would purchase from here again
3 december 2023
Antwoord van Dazzle Dancewear
Thank-you for your review, sorry you feel that the returns process took so long, this is something we are working on.
Easy to order and good quality items
10 december 2023
Antwoord van Dazzle Dancewear
Thank-you for your review!
Company sent wrong size
I wasn’t informed when my parcel was dispatched/shipped so I had to contact the company and they then took a day to reply. When it eventually arrived I had been sent the wrong size and then had to arrange a refund as I was then told what I had ordered was now out of stock. I also had to contact again to find out about my refund as I hadn’t heard from them to say they had received it. They replied and said refunds are taking at least 14 days!
28 november 2023
Antwoord van Dazzle Dancewear
We are sorry that the incorrect size was sent, we are working on speeding up our returns process.
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