Delicatezza Reviews 

I was relatively happy when i got my order and just had a couple issues with some products that despite not being reduced tasted dry and stale (the best before date was fine I’m not sure how that happened and don’t want to think about it), until i opened one of my pan di stelle merendina and took a bite and a whole curly light brown hair came out of it. I spent £70 on my order and i was so disgusted by the hair that i found half way through eating my merendina that i immediately threw the rest away. I was gagging so bad because of how utterly disgusted i was. I would rate it one star but i acknowledge that this is someone’s business and don’t want to affect ratings too badly but this was actually disgusting.

This company is excellent! They deserve more than 5 stars. I ordered from them recently , very well packed , I am really impressed the biscuits are intact , no broken jars. I ll be your regular customer.

Great products, fast delivery, 2 working days.
Products arrived intact. Highly recommend.

I placed an order over a week ago for special next day delivery. Still waiting. The money was taken straight away but still no delivery

Ho acquistato da questo sito per fare una sorpresa al mio fidanzato che vive in Regno Unito, da qui, dall'Italia.
Mi sono trovata molto bene, prodotti che conosciamo top. Servizio ottimo, affidabilissimo!
I prodotti sono confezionati singolarmente in delle buste. La consegna è stata puntuale.

I placed an order a few weeks ago then had to change the delivery date at short notice. Delicatezza emailed me back immediately and let me know the dates available, I was impressed that they were willing to do this for me.

My order arrived today, exactly to the timescale given. Clear and updated information given every step of the way.

Items were very well packaged. Cannot wait to try the products received.

This was my second order, I have been recommending to family and friends.

A well-stocked shop with Italian branded products, with very kind staff, who solved a small problem with skill and courtesy. Highly recommended!

I’ve become slightly obsessed with ordering from this company! Everything we’ve tried has been absolutely delicious, packed extremely well and is exceptionally priced.
The sausages with fennel are a staple in my house now, as are the Lavazza coffee sweets and the cannoli shells (so cheap/easy to make the filling).
We really look forward to ‘Italiano’ delivery day!

This company is excellant!!!
I live in North Yorkshire and every time I received my order the packing of the products is excellent even my fresh products sausages etc exceptional exceptional exceptional
If you have ordered a product that is running out of date you will be reminded on your delivery note.
Once upon a time every time I went to Italy which normally is 4 times a year I used to bring back my italian products I don't need to do that anymore
This company has everything I use when I was living in Italy for 34 years now I just order from them
Thank you delicatezza!!!!

I have used them many times during the last year or so as I live in North Lincs and it is impossible to find genuine Italian fresh food, of the excellent quality, here.

They are so very helpful as I had to cancel one order. They also were extremely helpful just before Xmas when I needed to change the order

The staff are extremely polite and helpful. Nothing is too much trouble

Excellent service, keep up the good work

Buon Anno 🍕🥂🍻🧀🥫🍹🥃🍾🍷

This is an excellent Company in terms of customer's care. I had a few problems with DHL who was delivering the order and Delicatezza replaced my order free of charge and quickly. Bravi!

Fantastic service! Quick delivery to Bristol, and the food is absolutely excellent—fresh, delicious, and great quality. The prices are very reasonable too. Highly recommend.

I'm an italian living in the UK and I've been searching for a good italian grocery delivery service.
I live pretty far from them(in scotland) but I received always(I've done 3 orders so far) everything in excellent conditions!
After the first 2 orders with biscuits and pasta I've orders some fresh food also and when I took it out of the box it looks like just picked from the fridge. Absolutely great!

I've ordered online a few times and the service has been faultless. Great selection, good prices and no issues whatsoever

I was very impressed with my recent order from Delicatezza. The web site was nice to navigate, correspondence was very good regarding my order status and delivery was on time. All the products were exceptionally well packaged and secure, it looked like a lot of effort had been put into this. All the items I ordered were lovely and the range of products was very good. All in all a very positive experience and I shall be ordering again. Thank you Delicatezza 🥰

Another exceptionally well packaged order arrived as expected today. All glass products well protected and all fresh chilled products kept at good temperature. As always very pleased with my purchases from Delicatezza and the range of Italian foods they are able to supply. There is always something new and exciting to purchase on their website.

We order from Delicatezza once a month - fresh produce like ricotta, Burrata and salsiccia, as well as staples like farina 00, Mulino Bianco Biscotti and our favourite Doriano crackers. They have lots of offers on and we always get an extra 20% discount by following them on Facebook or sent straight to email. The products always arrive on time and are well packed, though I would say they need to pack the crackers and biscuits with more care because we have had a few arrive in bits recently - hence the 4 star review. Improve your packaging Delicatezza and I’ll give you cinque stelle 🌟 The delivery companies aren’t always careful with parcels, so maybe Delicatezza, you need to put ‘fragile’ on your boxes and pack things on the presumption that the delivery company may not handle with the necessary care.

The dates on the fresh food are very good and, as you’d expect, usually 2 weeks in the case of their fresh cheeses like Ricotta, Burrata and stracchino, all of which are excellent quality and super fresh when they arrive.

Some of the products are a bit on the overpriced side, especially as you can get some of them or an equivalent of equal quality in British supermarkets, but the import charges are always passed down to the customer.

Whenever I’ve had reason to call the company, they’ve been very polite and helpful and always resolved any issues. Also, if they’ve run out of something they do their best to replace it with a similar product and contact you before they send it out to check it’s ok, they don’t just replace it and send it regardless, so when it arrives the customer knows there’s a replacement and isn’t disappointed.

All my past experiences with Delicatezza have been positive, and the delivery issues aren’t their problem and belong in a different review.

Highly recommend.

The products are original but the expiry date it very short. They should write it what dates the have on. Honestly not acceptable. I dnt have big family but my small 2 kids eat snacks so i orders 2 and 3 packs of some biscuits. First time i ordered from here and look what the date is 21/05 then june then September and last nov of this year. You doing wrong of sending people products that you taking off from shelves soon, or because the products its not selling. I have paid and dnt want to throw in the bin because they expire soon.

First time buyer, excellent products, fresh and well in date... Packing was done with care and consideration for the products. I'll be certainly use them again..... Happy happy customer.

I bought some gluten free pasta. It was so good that a friend of mine asked me to purchase some for her too. It is so difficult to find gluten free products that actually taste good. So happy with my purchase.