Dentmagic Reviews 1.119

Amazing service from online quote which was slick, great value and accurate,through to being able to book a home visit. Scott the technician was in touch the night before to check in and turned up on time and did a great job, very satisfied indeed. Would highly recimmend,

I couldn’t be happier with the work done on my van. It had quite a few dents and scratches before going back to the lease company, and I was worried about the potential charges—but these guys completely sorted it.

The price was very reasonable, especially compared to what the lease company would have charged, and the quality of the work was absolutely spotless. You’d never know there had been any damage at all.

On top of that, the service was professional from start to finish. Great communication, friendly staff, and everything was handled efficiently.

Thanks to them, I saved a significant amount of money and avoided a lot of stress. Highly recommended

After sending pictures of my van and emails they came back with a quote which was fine booked it in first thing Monday morning at 8 bloke come out said we can’t do that too high no higher than a car it’s a small van,I took the week off as they needed it for the whole week I’m self employed so lost a weeks money after being messed about by this company if I could give them a 0,I would I have completely wasted my time with this company they had all the evidence then made excuses not my problem absolute joke.

The team at Dent Magic are excellent.
From initial email to Richard.
Admin arranging with Ellie
And the craft man Martin who repaired my wheel scuff at my door.
The standard others need to measure against

I have used Dentmagic several times before, always done a great job. When the technician arrived, I recognised him from a job he last did for me several years ago. Did a great PDR job on my Triumph Stag, many thanks again.

Excellent service 2nd time I have used them. Highly recommend them.

Excellent finish - dent removed on stage line and scuffed alloys look brand new!
Very polite and friendly staff.
I would highly recommend Dentmagic at Cribbs Causeway!

Really good, friendly service, explanation of the repairs easy to understand. Great price, would highly recommend. Only slight gripe was had to call to see if the car was ready, but that was minor

Great job. Completed on time and I cannot see where my issues were so very well done. A totally satisfied customer

Quality staff and workmanship from booking to completion.
Highly recommended.

Informed, helpful and friendly staff who kept me updated with the job and any changes

Great customer service from everyone I came into contact with, they couldn’t have been more helpful. Great repair too and they went above and beyond. Although I hope there is no need, I would definitely use the Whitby Rd branch again and can thoroughly recommend.

Fantastic service, the repair was completed to a very high standard - you wouldn't know it ever happened.

The work required was booked and completed within the same week.

Highly recommended!

There was only one place that I was going to take my car for repair.
I’m so glad I chose this branch (St Phillips). They saved me a lot of money compared to a full body shop repair and another quote for three times as much.The dent is completely gone and the quality of work is top-tier. Professional, honest, and very skilled.

I chose Dentmagic ( Whitby Road) due to their outstanding reputation and practice and was not disappointed. From start to finish they have been amazing, kind, helpful, honest and have done a phenomenal job on my car. They have guided me through each stage, provided me with a courtesy car and kept to their time limits. They are faultless and I highly recommend them.

Dentmagic repaired my car to an immaculate finish. Very happy with their service and the staff are pleasant but professional

Awful experience. NEW SCRATCHES! WORK NOT COMPLETED! Firstly you are asked to take photos of the scratches you want work done to, DON’T DO THIS TAKE IT IN! We were assured it would it take the day to resolve, having clarified twice. Arriving at 8am the gentleman then bluntly pointed out we had ‘only quoted for one door’ (this was not the case) we then proceeded to go round and asses the car multiple times. To which I had confirmation one side would be ‘done for free as would only require buffing.’ A rather bizarre question of ‘do you need this perfect for selling’ was asked, to which I confirmed no I needed this due to a hit and run, however this highlighted other parts of the car also needed attention. From that moment was the car then not treated as it would if it was going to be sold… I can’t answer that. We were then told we would need to pick up the car the next day. Multiple comments were made by that individual about photos not always being clear for the quote. This is surely your format error and maybe should offer in person quotes again? We then pick the car up the following day. Only one side has been done (to a good standard I will say) however the ‘free’ work wasn’t even touched, not only this there are now NEW scratches I have to get resolved. The lady who then dealt with us, again, tried to blame it on the photos/us. (baring in mind you can literally see the fuel cap in the image) We have used this company multiple times and we will never be returning. Shameful to blame the customer for your own system not working.

I had a shallow dent on my front near side wheel arch. Dentmagic central quoted me £156 to paintless dent remove the issue. The dent has been completely removed and all the staff are helpful and informative. I am delighted with the service at Dentmagic and will most definitely use this company again,
with no hesitation.
Thank you Dentmagic.

Keeping customers informed regarding the proceedure about the repair

Great service from all staff from turning up for a quote and then the dent removal team on the day off repair. Job well done.