Dentmagic Reviews 1.122

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Perfect job and pleasantly surprised to see that my vehicle had been cleaned. This was my own vehicle but I chose Dentmagic due to our having spent many years in the motor trade so knew how high... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Can’t thank and recommend these guys enough! My car was hit while parked with no note or video footage. I needed the repairs done within the week to take my car on holiday and they did it! They r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I chose Dentmagic ( Whitby Road) due to their outstanding reputation and practice and was not disappointed. From start to finish they have been amazing, kind, helpful, honest and have done a phenomena... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service from online quote which was slick, great value and accurate,through to being able to book a home visit. Scott the technician was in touch the night before to check in and turned up on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage

Informatie afkomstig van verschillende externe bronnen

Car Body Repairs & Paintless Dent Removal


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Had to get a scratch on a courtesy car…

Had to get a scratch on a courtesy car repaired. Bristol cribbs were super helpful, managed to squeeze me in the next day, and very reasonable. And the scratch - gone!

17 juni 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi,
Thank you for taking the time to leave a lovely review. We are pleased we could help you at short notice!

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, from replying emails and quotations to in-store repairs, everyone was excellent! highly recommended.

10 juni 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Lucas,
Thank you for taking the time to leave a lovely review. Your recommendation is greatly appreciated!

Beoordeeld met 1 van de 5 sterren

Very Unhappy

Very Unhappy. Took my car in for some repair work. I got it back with damage that wasn't there when I took it in. When I asked about this, the operative was unable to give a definite answer as to how the damage was created & kept changing his story. I had to take the car back AGAIN to get repaired the damage that Dent Magic made. My fuel & time wasted. The attitude of the staff was unprofessional. I would NOT recommend Dent Magic !!

Regardless of any reply from DM, ....they should have informed me of the damage caused during the repair. I have photos that clearly show there was no damage in that area before I took it to DM. They tried to avoid being held accountable by saying that my car was previously damaged & also that an alternative of replacing the wing & bumper at a cost of thousands, was offered!! This DOES NOT negate the fact that damaged was caused to my car by Dent Magic. I would have expected an apology not an argument & at least offered a partial refund on the cost!! Instead, I got a list of excuses!!!🙁

27 maart 2025
Review zonder uitnodiging
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Antwoord van Dentmagic

Hi Cher,

Ive looked into your estimate and gathered all the information and i can see *further inspection* on your estimate/invoice due to the fact that the previous repairs were awful and bodged up, you originally asked us to do our best for you and as cheap as possible so you could sell the car, We did this but on further inspection as per the estimate the wing was beyond repair as it was completely full of filler from a poor previous repair as stated.

We offered you a new replacement wing at extra cost which you declined.

All the repairs we charged for were completed to the best standard possible and we done a smart repair for you on the wing for FREE instead of the new wing.

You signed a satisfaction note and were happy when you left the branch so we're very surprised you've now decided to give us a poor review.

Unfortunately it's not our fault that your car had been bodged up by a previous repair company.

We tried to help but obviously on this occasion we didn't meet your expectations.

Kind Regards

Richard French

Dentmagic Director

Beoordeeld met 5 van de 5 sterren

Excellent All Round

Excellent communication, top quality work

Would highly recommend

29 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi,
Thank you for taking the time to leave a review. We are pleased you are happy with our service!

Beoordeeld met 5 van de 5 sterren

Really straightforward process

Really straightforward process

Took a photo to get a quote, sent a quote very fast, they sorted out a worn hole in the floor of my car under the pedals. He set my expectations, cutting a square out of the floor and replacing it, so might see a border once completed, but it looks worlds better.
They said it would take 2 hours and it did. Friendly lady on reception. Really pleased overall.

29 mei 2025
Review zonder uitnodiging
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Antwoord van Dentmagic

Thank you so much Amber for the lovely review, We are pleased to hear you were happy with our service. If you ever need us again, you know where we are.

Beoordeeld met 5 van de 5 sterren

Really great service

Really great service , so helpful and quick to carry out work.

22 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Julie,
Thank you for taking the time for leaving a review. We are pleased you are happy our service!

Beoordeeld met 5 van de 5 sterren

Rob was very good and very polite

Rob was very good and very polite. He did a wonderful job refurbishing my alloys. I would highly recommend.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Dentmagic

Hi Daphne,
Thank you for leaving a lovely review. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Very positive experience

Very easy company to deal with. Excellent service attitude. Booked in for an initial assessment of damage and quote for dent removal on the front left wing. A few days later I brought it back for the work to be carried out, which only to took 2 hours. The result of the paintless dent removal was excellent. I would certainly use this company again.

15 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Andrew,
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us. We're glad the paintless dent removal met your expectations and that the results were just what you were hoping for. If you ever need our services again, we’d be happy to help! Thanks for choosing us.

Beoordeeld met 5 van de 5 sterren

I can not fault the customer service as…

I can not fault the customer service as it was above and beyond helpful. The work the Cribbs team did on my Land Rover was excellent. Thank you

15 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi,
Thank you for taking the time to leave a lovely review. We are pleased you were happy with your repair and our service!

Beoordeeld met 5 van de 5 sterren

This is my 4th time I've taken my car…

This is my 4th time I've taken my car to dentmagic for body work repair through no fault of mine they are absolutely brilliant 👌 would recommend them 100% & the staff are so so friendly & polite wouldn't go anywhere else

14 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Kim,
Thank you for taking the time to leave a lovely review. We really appreciate your loyalty and recommendation!

Beoordeeld met 5 van de 5 sterren

Brilliant service

Had the mobile service - absolutely brilliant- done a fantastic repair job on my car can’t see any evidence of the damage
Highly recommend them

12 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Cheryl,
Thank you for taking the time for sharing your experience with us, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Great service…

The team were great from asking for the quote to carrying out the work. Really responsive and quick, provided reminders and carried out the work quickly and with quality.

8 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Matt,
Thank you for taking the time to share your experience with us we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Recommended

Easy, efficient and good job

7 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Nadine,
Thank you for taking the time to leave us a lovely review!

Beoordeeld met 5 van de 5 sterren

Service was fantastic

Service was fantastic. It was a really easy experience to deal with Dentmagic. The work carried out was to the highest level very satisfied, would highly recommend.

6 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi,
Thank you for taking the time to share your experience with us. We are pleased you are happy with our service!

Beoordeeld met 5 van de 5 sterren

Had an urgent job that was no trouble…

Had an urgent job that was no trouble for them. Excellent friendly customer service team as well

1 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Matthew,
Thank you for leaving a review. We are happy we were able to help out with your urgent repair!

Beoordeeld met 5 van de 5 sterren

Booked repair by phone took car in and…

Booked repair by phone took car in and was treated very well by receptionist (coffee). Car was repaired within an hour.
Magic repair could not tell where the dent was.
Would recommend

2 mei 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Hi Desmond,
Thank you for sharing your experience with us. We are glad we were able to repair your vehicle in a timely manner whilst you enjoyed a coffee!

Beoordeeld met 5 van de 5 sterren

Great experience of using Dent Magic at…

Great experience of using Dent Magic at Bristol Cribbs Causeway. They managed to fit me in in the timeframe I needed and the work was completed on time as promised. The work was of good quality and we will definitely go back to them again if needed.

25 april 2025
Review zonder uitnodiging
Logo Dentmagic

Antwoord van Dentmagic

Thank you for leaving us a 5-star review.

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