Design Cater Reviews 

They made a wonderful logo for our new company and know design well.

I am currently starting up a business and on November 11, 2022, I reached out to Desing Cater and was looking at getting a LOGO designed. I spoke with the online support, informed them of my needs, and they were very responsive. I ended up going with the Diamond package since they were promoting this package. I then spoke further with the sales agent about getting a Website design and ended up purchasing the CMS website package.

My LOGO project manager was Adam and the designs were amazing. This company does have some great artists that work there. They blew my expectations away. I chose a design that I liked and approved.

I then started dealing with Robert Jones on the Website design. This experience was absolutely horrible. I would highly recommend everyone to not use this company for Website Design. They were trying to get upcharges for things that I thought were included. The layout was in a foreign language (Maybe French) so I could not read the website. I didn't understand what information they needed from me since I couldn't read what was on the website. When I would ask them to change things I usually got a response were not at that phase of the project yet. The emails that I would receive from the project manager were not clear and I would have to respond to him that I do not understand what you were asking. The overall experience of dealing with the CMS website group was hard and I eventually just told them to cancel the project.

Fast forward to 2/3/2023 I finally reach out to customer support to let them know that I have not received the items that I purchased in the Diamond Package. The support team did immediately say that they would get those items approved and finished within 4-5 hours. I asked the support staff why has then not already been completed I approved the final design on 11/16/2022 and they did not provide me an answer.

I asked for help on the Website design side of the house and customer support told me that it was a different department and got a different manager involved.

I did speak with the website manager and informed him that I no longer cared to do business with this company and that I would like to cancel my project. All I really wanted to do was to leave a review so that future customers had some sort of idea of what they were getting into. Design Cater asks you do to reviews at the very beginning of the projects when they are communicating and trying to get more business from you. After you leave a 5-star review the start to lack in the communication area.

Again started the project on 11/14/22 final approval on 11/16/2022 and on 2/3/2023 have not received anything that was approved. And this is for the LOGO design side of the house.

As for the website design of the house, be carefule with this company. If you know nothing about web designs then this is not the company for you.

Jack Brown is awesome! Great communication and fast turn around times for any adjustments!

Very quick response Alan Harper understood exactly what I wanted ...Thx you so much you are a blessing ❤️

Overall it was a very great experience using this company to help me out Adam was amazing telling me what the next steps are and helping me out totally recommend

Alan was very professional, answered all our questions, and got our designs to us with in a day or two. The design where exactly what we wanted. Excellent company to work with.

To be quite honest, I was a little skeptical about using this sight to start, but after reading reviews, I figured I’d give this website a shot. Alan Harper was assigned to creating my logo, and boy did he go above and beyond for me! He did whatever revisions I asked for and got back to me in such a timely manner. He followed up with me and made sure everything was to my liking. He brought my vision for my business to life! I’m so grateful and would recommend giving these guys a shot!

Quick response, and Attention to Instructions.

Design Cater created my logo in 24 hours and it looks great! Alan Harper's customer service is amazing. He communicated and kept in touch with me the whole 24 hours.

The professional and creative customer service that is provided is outstanding! Alan especially goes above and beyond to give you exactly what you envision for your logo. His ability to create beyond what you imagine is remarkable, truly amazing. I feel safe and secure working with Alan and his team knowing with confidence that they have my best interest. They are talented in design and creative in giving you something unique and different while always, always being available for you. I never had to wait for a reply and had quick service. They keep their commitment to you and will guide you as you need to achieve the success you desire! Alan has been phenomenal!! I have enlisted them to also help with all my websites and their knowledge and creativity are priceless! If you want honest and reliable that encompasses true talent, then don't look any further! This team WILL be a team and you won't be disappointed! I couldn't be happier with my projects and it really is beyond what I imagined!

I’ve worked with Alan for over a month now, he was very tentative to what I wanted to have done. His communication skills were great. During this process I had some family things going on and he was very understanding to that as well.

Was a good experience and quick hit my image right on the money, would recommend

I was paired with the designer Alan Harper & my vision I wanted for my logo was definitely brought to reality. I'm a very different and peculiar business owner my ideas could be out this world or difficult to understand. Alan had good ideas the first set of proofs but it wasn't what I wanted but a little more detail and he did exactly what I wanted. I LOVE My final design. Thanks Alan!!

I love this team. They are efficient, they design pure quality, communication is top tier, and the prices are just amazing.

Great experience Alan was extremely helpful and the logo was exactly what I asked for!!

Alan Harper was the project manager for a logo design I requested, Pleased with His response time and quick design return.

The communication was excellent. In there work timeframe is on point. I love it

Alan Harper was always quick to respond and very helpful. The design team came up with a great logo for our business and we are very pleased with the whole experience

-La Farmette

Jack, the manager running my project, was extremely helpful, patient, and timely. I would certainly recommend him and his team to anyone. The products came out better than I could have imagined!

Had an idea for a logo and with just an idea jack brown turned it into a logo that is exactly what I was looking for! Completely exceeded my expectations, thank you jack brown!