Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is al... Toon meer
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I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning t... Toon meer
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Enjoying feeling myself again after trying the 3 day reset. It was so convenient and easy whilst being super tasty and clearly made with good quality, fresh ingredients. Definitely worth the money as... Toon meer
Bedrijf heeft geantwoord
Really disappointed with my experience at Detox Kitchen. The meals were so average—nothing special at all, especially considering the price. £54 for a week of meals that didn’t impress me. To top it o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe that the food we eat can have a powerful effect on our health. This is why our focus is on creating nutritious, wholesome food using good quality, seasonal ingredients cooked from scratch daily in our kitchen. Simply put, this is food that will make you feel like the best version of yourself. This is food you can trust.
Contactgegevens
Unit 5, Linford Street Business Estate, SW8 4AB, London, Verenigd Koninkrijk
- 020 3831 7303
- contact@detoxkitchen.co.uk
- www.detoxkitchen.co.uk
4,2
Goed
541 reviews
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Overall a great experience👍
Overall a great experience👍! I ordered Vegan 3-Day Reset for my parents and they enjoyed it. The items were fresh, nicely packed and as mentioned on the website👌. Also, On-time and smoothest delivery experience! I recommend it!
13 augustus 2023
Antwoord van Detox Kitchen
Hi,
Thank you for taking the time to share your experience and for your glowing 5 star review! We're so happy to hear your parents enjoyed the reset and that it was overall a great experience.
We'd love to keep supporting you with our meals, so you're very welcome to use code DKLOVE10 for 10% off next time.
Love, the Detox Kitchen team x
Worth the money
I did the Protein Cleanse. As a new mum who had to go back to work fairly quickly, these meals were a godsend. Definitely worth the investment, this is vital self-care as opposed to grabbing carb-heavy sandwiches & sugary snacks at any spare minute. Have had no time to go shopping or plan & cook healthy meals so this ticked all the boxes for me - deliveries are prompt and convenient. Only a few niggles - I know this is a protein plan, but quite a few of the dishes were chicken-based and cold chicken sat in the fridge can go a bit dry and chewy fairly easily. Also as others have said, it would be good to include a menu card with the meals each day so you actually know what you're eating. It's not super clear online, the menus seem to disappear on the day the food's delivered. But overall would highly recommend.
22 augustus 2023
Review zonder uitnodiging
Antwoord van Detox Kitchen
Hi Viola,
Thank you for sharing your experience and we're so happy to hear the meals have offered you convenience and a healthy option as a busy, new mum. We appreciate your feedback on the chicken and the menu too, which is really valuable. If helpful to know, the menus are easier accessed on our website rather than via your account online (that way they won't disappear) https://detoxkitchen.co.uk/meal-plans/protein/protein-cleanse
We hope we can continue supporting you in this season of your life and you're very welcome to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
I really enjoyed my 3 day detox
I really enjoyed my 3 day detox. It was great to have everything I needed all delivered in one box. The products are top quality and the plan is easy to follow. I felt a big difference in my energy and my stomach was much calmer almost instantly. I will definitely do this again and look forward to trying other plans by the Detox Kitchen.
1 augustus 2023
Antwoord van Detox Kitchen
Hi Kate,
Thank you for your glowing review! We're thrilled to hear how the reset supported your energy and digestion!
We hope to keep nourishing you with our meals and juices, so please don't hesitate to reach out at contact@detoxkitchen.co.uk if we can help at all and please enjoy 10% off your next order with DKLOVE10.
Love, the Detox Kitchen team x
Three day detox
Only done three days but I can safely say I haven't felt that hungry and the meals have been really tasty and very healthy - I follow the Zoe way of eating and I have consistently scored 90%+. Great thing to do once in a while. Not quite enough calories for my normal lifestyle but perfect for a post holiday detox.
8 augustus 2023
Antwoord van Detox Kitchen
Hi Sarah,
Thank you for taking time to share your experience with us! So great to hear you found our meals to be tasty and healthy and that it scores well in the Zoe framework too!
We'd love to keep supporting you with our meals and you're very welcome to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
Most dishes were good
Most dishes were good
👎for the meatless chilli. Loved the tofu
Disappointing that my nutrition client didn’t receive her box on time ,
It was slightly damaged /leaked ,and I had to share my box with her so we could do it together . On that basis’ recommendation for my clients would be hesitant .
Concept great . But expected delivery in time to start .
31 juli 2023
Antwoord van Detox Kitchen
Hi Maureen,
Thank you for taking time to share your thoughts. We understand it's disappointing when a delivery doesn't go as planned and unfortunately, in this case, this was completely out of our hands as it was an unexpected delay on the couriers part.
We're aware that our customer service team have resolved this with your client and we'd love to acknowledge that this was one-off as our couriers are usually very reliable.
We hope you'll try the plan again with your client - you're welcome to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
A very happy customer that will keep returning!
Used DK for 3 weeks - did the protein cleanse for 2 weeks and then the soup cleans. Delicious, fresh and high quality food. Yummy healthy desserts. Prompt customer service. Will definitely be a returning customer whenever I need a cleanse or to reset my diet.
12 juli 2023
Antwoord van Detox Kitchen
Hi Meg,
Thank you so much for taking the time to share your wonderful review! We're so happy to hear that you enjoyed our meals so much. We'd love to keep nourishing you with our food, so please do use code DKLOVE10 at the checkout next time for 10% off.
Love, the Detox Kitchen team x
Packaging broken, meals inedible
The one ice pack included did not keep food cool and so much of the meal packaging was broken in transport that I opened a box of spilt and mushy food. Was really looking forward to trying this plan out but have wasted money on inedible meals and will never order again.
25 juli 2023
Review zonder uitnodiging
Antwoord van Detox Kitchen
Hi Emma,
Thank you for taking the time to write your review.
I am so sorry to hear about your experience with us. I can assure you that this is far from our usual standards.
I can see that you have already been in touch with our customer service team, and this is now resolved for you. However, we would like to reiterate that we will always compensate for these situations.
We are so sorry that you did not get to experience our 3-day reset. We completely understand how frustrating it is when deliveries do not go as planned. We would love the chance to prove to you just how excellent our service can be!
Love, the Detox Kitchen team x
Really handy for me as a performer…
Really handy for me as a performer doing 5 shows this weekend- great energy giver and helps me make better choices when busy and tired
15 juli 2023
Antwoord van Detox Kitchen
Hi Dianne,
We are so glad to hear the Detox Kitchen has had such a positive influence in your life. Thank you so much for sharing!
Please do keep in touch and let us know if there is ever anything we can help you with.
Love. the Detox Kitchen team x
Antwoord van Detox Kitchen
Hi Shruti,
We are so glad to hear that you had such a great experience with us. We hope to see you back again soon and please do keep in touch!
Love, the Detox Kitchen team x
The best gift to myself
The quality, presentation & flavour are AMAZING. Every meal feels like a treat to myself, with the added reassurance that it's doing good for my body. I was worried I would feel hungry, but the meals, snacks, teas and juices are so satiating. I have a busy & active lifestyle, so knowing I have delicious meals and snacks on hand whenever I need them is the ultimate luxury.
10 juli 2023
Antwoord van Detox Kitchen
Hi Becky,
Thank you so much for your 5 star review! We are so glad that you had such a positive experience.
Healthy eating shouldn't be a chore, so it's so great to hear that you found the food delicious!
Please do keep in touch and let us know if we can help you with anything at all.
Love, the Detox Kitchen x
Food is tasty no choice to exclude ingredients
Food is tasty but there are a few ingredients/flavours that are used very regularly so it’s difficult if you don’t enjoy these specific things.
25 juni 2023
Antwoord van Detox Kitchen
Hi,
Thank you for taking the time to share your review! It's great to hear that you enjoyed the food overall and we appreciate your feedback about being able to exclude ingredients from dishes - we would love to work towards offering more flexibility in this regard.
We hope we can keep nourishing you, so don't hesitate to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
3-Day Reset and…
We signed up for the 3-day Reset and found the food to be both flavourful and filling. We enjoyed the detox so much we continued to do our own for a few more days. Would definitely recommend.
22 juni 2023
Antwoord van Detox Kitchen
Hi Elaine,
Thank you for taking the time to share your wonderful review! Great to hear you enjoyed it and that it encouraged you to keep it up after the three days.
We hope to keep nourishing you with our food and juices, so please do use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
I thought I would love it… but it was awful
I really thought I would love the Detox Kitchen meal delivery service — I have eaten many, many times at their delis (now closed) and have one of their cookbooks. But I was really disappointed with this.
I honestly found the food difficult to eat — it didn’t feel fresh at all, it was often bland and overall just very unappealing (which I wasn’t expecting, as the food in the delis was usually pretty vibrant and tasty). It honestly reminded of plane/hospital food, and I struggled to finish any of the meals. The banana bread one morning was completely soggy, the pancake the next day was the texture of rubber. I would pick the food up from my doorstep at 7.30/8am in the morning and the food would already be warm (one ice pack is clearly bot enough).
There was also not enough clear labelling / guidance — what order should you have the meals and juices in, should any of the meals be heated up etc. I didn’t feel good on any of this food — quite the opposite.
Overall I thought it was really poor and I would not recommend it to anyone, especially not for the price. In terms of “detox” offerings I have found packages like the juice cleanses from Plenish to be much better.
When I contacted Detox Kitchen at the start of the second day, all they could do was cancel and refund me for the last two days, but I still had to pay for (and endure) the third day — not that I finished any of the food — and there were no concessions made for the sub-par food or insufficient packaging (ice packs) etc.
7 juli 2023
Review zonder uitnodiging
Antwoord van Detox Kitchen
Hi Alexina,
Thank you for taking the time to share your thoughts on our service and food. We're sorry to hear that it didn't meet your expectations and we appreciate the specific feedback so we can look to improve those dishes/ areas of our service.
To reassure, we do prepare all of our food the day ahead of delivery, so it should always be as fresh as possible.
We wouldn't normally refund or cancel midway through a plan, but we understand our customer service team honoured this as far as possible for you in the circumstances. Please do reach out at contact@detoxkitchen.co.uk if we can help in any other way at all.
Love, the Detox Kitchen team x
Antwoord van Detox Kitchen
Hi,
Thank you for taking the time to share your thoughts and we do apologise about the quality of the waffles. We're not aware that you've been in touch with us directly about this, so one of our customer service team members will be in touch with you to rectify this.
Great to hear that you enjoyed the other breakfasts!
Love, the Detox Kitchen team x
My box has not arrived
My box has not arrived, phone not ringing and website down. Just about to check if in liquidation, BEWARE
I have received an email from them, they have stated they are not associated with the liquidated company. I have asked for a refund so let's see what happens. Refund on the way. I have used them before but will have to rethink before using them again.
19 juni 2023
Antwoord van Detox Kitchen
Hi Jackie,
We're sorry your box didn't arrive due a courier error and are aware our customer service team have resolved this with you.
We hope you will try our service again and you're very welcome to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
Yummy and healthy food
The food is delicious, varied and didn’t leave me hungry. Thanks so much!
13 juni 2023
Antwoord van Detox Kitchen
Hi Samantha,
Thank you for your wonderful review! We're so happy to hear you enjoyed it so much.
Love, the Detox Kitchen team x
The food was not great
The food was not great, not tasty and some of the food went bad during the 3 days period of the diet.
9 juni 2023
Antwoord van Detox Kitchen
Hi Evgenia,
We are so sorry to hear that this was your experience which isn't in-line with our usual high standards. We aren't aware that you contacted us directly about this to be able to resolve it for you, but our customer service team have just emailed you, so we can put this right for you.
Love, the Detox Kitchen team x
Unable to cancel :(
31 mei 2023
Antwoord van Detox Kitchen
Hi Polly,
We're sorry that you haven't been able to cancel your order. Our customer service team have just emailed you about this so we can help resolve this for you.
Love, the Detox Kitchen team x
Ok - not bowled over!
Ok. I guess I expected a welcome note, or something about the order. Feel that this is a gap to address.
5 juni 2023
Antwoord van Detox Kitchen
Hi Andrew,
Thank you for taking the time to share your thoughts on our service. As a new customer, we would normally include a welcome booklet so we do apologise that it wasn't included in your delivery.
We hope the food and the rest of our service met your expectations and if you would like to share anymore on that, we're always available at contact@detoxkitchen.co.uk
Love, the Detox Kitchen team x
Almost no carbohydrate
Hi, so food is delicious; but I’m a GP and I was so surprised by the lack of carbohydrate. It essentially was like a 3 day keto diet. I had intense thirst and back ache by afternoon of day 2, and morning of day 3 my colleague told me to eat a pretzel and some yogurt. I did not feel at all well and lost a kilo in 24 hr. I would not have been able to cycke to work as normal. Concept is great but not sure is medically too good. Maybe few more questions about BMI etc before offering?
22 mei 2023
Antwoord van Detox Kitchen
Hi Lucy,
Thank you very much for your review! We are so glad that you found the food delicious.
I can see that you were on the Vegan 3-day Reset, if you click on each dish on the menu online it will show that that there are a sufficient amount of carbs in each dish.
The 3-day resets do average around 1000 calories a day as they are designed to reset your gut. Speaking to our nutritionists, it may have been the lack of calories that were causing these symptoms. We would never want you to go hungry and we always recommend eating more if that's what your body is telling you to do!
Please feel free to get in touch at contact@detoxkitchen.co.uk if you would like to provide anymore feedback or discuss this further. We always really appreciate any feedback!
Love, the Detox Kitchen team x
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