Devola Reviews 1.535

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well made, powerful, good quality, quiet. A lot better than the Xpelair fan it replaced that only lasted a short period of time. British made 5 year guarantee.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Put profit before customer service, won’t accept returns False Marketing claims: SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty" SAY: for modern interiors a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expect... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Airconditioningwinkel

Info over Devola

Geschreven door het bedrijf

Devola is your one-stop shop for all your home heating, cooling and ventilation needs.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Beoordeeld met 5 van de 5 sterren

I bought one Devola 1.2 ltr…

I bought one Devola 1.2 ltr dehumidifier for myself a few months ago and was very impressed with it so I bought my son one. I think that speaks for itself 😀

12 februari 2026
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Antwoord van Devola

Hi Violet,

Thanks so much for sharing this — it really does speak for itself when you come back for a second one 😊 It's wonderful to hear you’ve been impressed with your own dehumidifier and that your son now has one too.

Best wishes,
Elise

Beoordeeld met 4 van de 5 sterren

Heater is very slimline pushes out lots…

Heater is very slimline pushes out lots of heat and app easy to use

6 februari 2026
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Antwoord van Devola

Hi Jayne,

Thanks for the review — really glad to hear the heater’s slim design works well for you, that it puts out plenty of heat, and the app’s been easy to use 📱

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Dehumidifier definitely works.

Updating our conservatory with new blinds and furnishings. Realised a lot of mould and 1/2 a dozen blown windows. Replaced windows and thoroughly cleaned and painted throughout. Then purchased a Devola Dehumidifier to ensure no more mould and reduce the moisture in the air. Working perfectly, have had no damp on the windows or sills since. Emptying every other day so air moisture has definitely reduced. I recommend this product every time.

4 februari 2026
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Antwoord van Devola

Hi Lainey,

Thanks so much for sharing your experience. Sounds like you put a huge amount of work into refreshing your conservatory, and it’s great to hear the Devola dehumidifier has helped keep the mould away and reduce the moisture so effectively 🌿💧 Really appreciate your thoughtful review and your recommendation.

Best wishes,
Elise

Beoordeeld met 1 van de 5 sterren

Order cancelled by Seller

Late despatch, instead of trying to resolve they cancelled my order quoting company policy. Very poor customer service and to be honest this was a replacement for 2nd heater that’s not even lasted 4 years. Sourcing alternative brand now.

11 februari 2026
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Antwoord van Devola

Hi Lisa,

I’m sorry to hear you feel disappointed with the service, however I would like to clarify what happened with your order.

You requested that we change the delivery address to one that did not match the billing address on the order. For security and fraud‑prevention reasons, we are not able to redirect an order to a completely different address once it has been placed. This was explained at the time, and our team tried to go through the available options with you.

As none of the alternative solutions were acceptable from your side, and we didn’t want your parcel being sent to an address you were unhappy with, we chose to cancel the order and issue a full refund so that it could be placed again with the correct details. This was done to protect both your order and your security — not to avoid resolving the issue.

Regarding the heater you mentioned: our products come with a 2‑year warranty, so a unit lasting 4 years is actually within a normal lifespan for this type of appliance. I’m sorry if it didn’t last as long as you expected.

We always aim to deliver helpful, friendly service, and I’m sorry this situation left you feeling otherwise.

Best wishes,
Elise

Beoordeeld met 4 van de 5 sterren

Very pleased with the product looks…

Very pleased with the product looks smart easy to use and simple to set up with the App and voice control through Alexa. Time will tell on the longer time performance as I have only had the products two days currently.

18 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hi Robin,

Thank you for taking the time to share this. Really glad to hear you’re pleased with the product and that it looks smart, is easy to use, and was simple to set up with the app and Alexa 🔊 It’s great to know everything has started off well. As you’ve only had it a couple of days, your thoughts on long‑term performance will be especially valuable, so feel free to update us anytime.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Ordered on Thursday afternoon and…

Ordered on Thursday afternoon and delivery on Friday. Seems like a great dehumidifier at a really good price. Very pleased with the service.

12 februari 2026
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Antwoord van Devola

Hi Mary,

Thank you for sharing your experience. Really glad to hear your dehumidifier arrived from Thursday to Friday without any issues and that it’s shaping up to be a great option at a really good price 🌦️

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Wall mounted plug in electric radiator

I was looking for a plug in electric radiator Online which could be all mounted and observed Devola with several for sale at a great price and excellently made. I purchased 1 for my cloak room that is very efficient.

8 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hi Warren,

Thank you for sharing your experience. It’s great to hear you found the Devola plug‑in radiator at a good price and were impressed with how well it’s made 🔌 I’m really glad the one you chose works efficiently in your cloakroom — always satisfying when something does the job just right 🏠

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Good product

Good product ,fast shipping

10 februari 2026
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Antwoord van Devola

Hello,

Thank you for the feedback — really glad to hear you’re happy with the product and that the shipping was nice and quick 🚀

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Product works as described

Product works as described. The price drop a day after receiving the goods was a bitter pill.

8 februari 2026
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Antwoord van Devola

Hi Mr. James,

Thank you for sharing your experience. I'm glad the product is performing just as expected, but I completely understand how disappointing it feels when the price drops right after you buy something 🎯

If you ever spot a change like that again, feel free to reach out — we’re always happy to see what we can do to help.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Excellent panel heaters

Excellent and smart looking panel heaters. Energy efficient with a modern look. Added bonus of an extra 12 months warranty on registration.

3 februari 2026
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Antwoord van Devola

Hello,

Thank you for the lovely feedback. Great to hear you’re enjoying the panel heaters — they really do blend efficiency with a clean, modern look ⚡🖼️ And that extra warranty is always a nice bonus.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Super fast delivery and great product

Ordered and it was delivered next day!! Super fast delivery and great product. Quiet background noise and very easy to use

10 februari 2026
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Antwoord van Devola

Hi Dr. Joseph ,

Thanks so much for sharing this. Great to hear your order arrived the very next day — that’s always a nice surprise 🚀 And I’m glad the product’s been easy to use with just a gentle background sound. Really appreciate the feedback.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Fantastic product and service and…

Fantastic product and service and prompt delivery can highly recommend.

10 februari 2026
Review zonder uitnodiging
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Antwoord van Devola

Hi Stella,

Thank you for the kind words. Really glad to hear you’re happy with the product, the service, and how quickly everything arrived 🚚💡 Your recommendation truly means a lot.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Super quick delivery well packed

Super quick delivery well packed
love it just right for the job
thank you

8 februari 2026
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Antwoord van Devola

Hi Karen,

Thank you for the lovely feedback. Really glad to hear everything arrived so quickly and was well packed 📦💫 Even better that it’s just right for what you needed.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Very clear buying dehumidifier and easy to understand on…

Very clear and easy to understand on line advert.
Delivery as advertised (next day).
Very happy with product as described.
Thank you.

11 februari 2026
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Antwoord van Devola

Hi Barry,

Thank you for taking the time to share this. Really glad to hear the advert was easy to follow and that delivery arrived exactly when expected 🗓️✨ Even better that the product is just as described.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

It’s really Good

It’s really Good

11 februari 2026
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Antwoord van Devola

Hi Navdeep,

Thanks for the feedback — really glad to hear it’s working well for you 👍✨

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Worth going for.

I’ve replaced oil filled electric heaters with these. What a difference. Rooms heat so much faster. WiFi connectivity through SmartLife app linked to Alexa works well. Electric heating is never going to be cheap to run, but these make the house feel so much more comfortable with similar running costs to my old system. They’re smaller, cheaper to buy and look good too. Highly recommended.

10 februari 2026
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Antwoord van Devola

Hi Lindsay,

Thank you for sharing such a detailed review. It’s great to hear how much quicker your rooms are heating up now and that the SmartLife and Alexa setup is running smoothly 🔗🔥 Electric heating can definitely add up, so it’s good to know these are giving you better comfort without increasing your running costs.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery

10 februari 2026
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Antwoord van Devola

Hi Julie,

Thanks for the review — really glad your order arrived promptly 🚚✨

Best wishes,
Elise

Beoordeeld met 2 van de 5 sterren

Disappointed Bought a small dehumidifier as reviews…

Bought a small dehumidifier as reviews were good but very disappointed as water tank is horribly fiddly to put back in. Considering returning as this is such a problem. How can they design something this bad? I have another dehumidifier which is perfectly easy to use.

2 februari 2026
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Antwoord van Devola

Hi Caroline,

I’m really sorry to hear you’re finding the water tank difficult to use — I understand how frustrating that can be.

If you’re considering returning the item, please contact us directly by tomorrow, as we have a 14‑day return period and we’ll need to hear from you within that timeframe to process it.

Just let us know what you’d like to do and we’ll get it sorted for you.

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Dehumidifier

Fast delivery ,purchased the 12l dehumidifier used straight away no problems,

9 februari 2026
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Antwoord van Devola

Hi Mr. Nicholls,

Thanks for the review — really glad your order arrived quickly and that the 12L dehumidifier was up and running straight away with no issues 💨👌

Best wishes,
Elise

Beoordeeld met 5 van de 5 sterren

Great price and next day delivery

Great price and next day delivery.
The dehumidifier works perfectly in my large bedroom and is solid and heavy but easy to carry with the decreet handles and it has wheels to move around.

6 februari 2026
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Antwoord van Devola

Hi Shaun,

Thanks for the great review — really glad you found a good price and that next‑day delivery came through for you 📦⚡

Brilliant to hear the dehumidifier is working perfectly in your large bedroom, and it’s good to know the handles and wheels make it easy to move around despite the solid build 🙂

Best wishes,
Elise

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