Ashleigh asked us if we needed help I said we’d look round first which she gave us time to do then she showed us a number of sofas to our liking. We got down to 3 which she was very helpful about size... Toon meer
Bedrijf heeft geantwoord
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Excellent service from Simon, knowledgeable and a diamond of a Salesman. He made our visit so easy and at no time felt pressured. He is a credit to DFS and would highly recommend that young man for fu... Toon meer
Bedrijf heeft geantwoord
Warm welcome from Lee and an offer of a coffee, which was delicious. A brief explanation I had planned on buying but after a walk around the store I changed my mind to a more expensive combination.... Toon meer
Bedrijf heeft geantwoord
Our sales assistant John was very helpful, made us a coffee, and we sat on a comfy sofa whilst he filled in the paperwork. All in all a pleasant experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Bedford Road, AB24 3LH, Aberdeen, Verenigd Koninkrijk
- 0333 999 9809
4,8
Uitstekend
5K reviews
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Very friendly staff who made the whole…
Very friendly staff who made the whole process go extremely smoothly. Explained everything and went over the summary in detail. Very happy
24 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van DFS Furniture - Aberdeen
Hello Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Straightforward ordering
Straightforward ordering, nothing too complicated. My first time ordering online for a sofa so was glad it was simple.
22 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Polite sales person
Our sales assistant John was very helpful, made us a coffee, and we sat on a comfy sofa whilst he filled in the paperwork. All in all a pleasant experience.
21 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly service
Very friendly service and great advice helping us with style and fabric choice. Lovely coffee too!
20 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Simona was lovely to deal with
Simona was lovely to deal with, friendly and approachable, which made the whole process easy .
18 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Friendly staff very helpful
Friendly staff very helpful. Good information. Smooth process.
18 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent service from Simon
Excellent service from Simon, knowledgeable and a diamond of a Salesman. He made our visit so easy and at no time felt pressured. He is a credit to DFS and would highly recommend that young man for future purchases.
18 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was highly satisfied with the…
I was highly satisfied with the customer service representative. I recommend Ashley; she is capable. Thank you.
17 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesperson was brilliant
Salesperson was brilliant, just straight forward and easy to talk to , never got his name but kudos to him
16 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Salesman polite and didn’t pester us
14 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello Lee,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service & products as always
Experienced great service from advisor Simona at DFS. She had a wealth of knowledge, was super friendly, and ensured all our requirements were met with our purchases. Very happy and excited for the sofa & furniture to arrive!
13 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sales people far too pushy and sounded…
Sales people far too pushy and sounded like a robot talking to us
13 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for your feedback, it is disappointing to hear you did not enjoy your experience in-store, we will ensure this is fed back to the relevant management team.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
The man we had (can't remember name!)…
The man we had (can't remember name!) was very good and friendly
12 juli 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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