DFS Furniture - Belfast Reviews 

Great service friendly staff

I purchased my last 2 sofas from DFS so when I was looking to change my current sofa DFS was the first and only stop. I love the way all sofas are presented like complete living rooms. It makes it easy to choose. And Connor was brilliant from listening to what I wanted and explained everything about the sofa I'd picked. He explained everything simply from getting rid of minor spills to calling insurance company for bigger problems. Nothing was too much trouble. I also purchased 3 tables to go in my living room which Connor helped me to choose what colour suited. But ultimately it was my choice. I also purchased a kitchen table. Everything in the shop is of high quality.

We knew what we wanted when we went in but wanted to shop around a bit first. Connor helped us and we ended up buying the sofa we had our eye on, he talked us through everything and was very personable and knowledgeable

Salesperson was excellent. Not pushy just full of information and could tailor the experience to us. Felt we had a great experience and ended up ordering from DFs

Sean was nice and friendly and told us all about the 2 x3 piece suites we ended up ordering to be delivered along with a footstool. We changed our minds and went for a more comfortable set and he was happy to change it without any problems. Dfs has a lot of sofas and suites to choose from but Sean was amazing.

I visit DFS today to buy corner sofa the staff were very helpful any questions they answer for me 100 % excellent customer service i would recommend to my friends I am very happy customer.

Sean was absolutely fantastic, went through everything in detail and was very easy to deal with!

The girl that served us had excellent knowledge, she was so helpful but didn’t have a hard sale which was just what we wanted …she went through everything and was very patient…she did not rush us at all …the cappuccino’s were a lovely gesture once we purchased…thank you!

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which made her feel very important. Everything was explained in full and we weren't rushed in any way. Excellent customer service.

Went in store to look for new sofa for house and the staff there were really helpful and service was great. They listened to what we were after and what we liked also answered any question put to them about the sofa we chose. I would highly recommend this store in boucher road.

Just a quick phone call and my new corner unit has been ordered I first saw what I wanted in Belfast and Thomas was very helpful

Easy order of couch
Attendant was helpful and informative on couch

We were made to feel welcome and all questions were answered satisfactorily. We tried a few sofas before choosing the one, we all liked. Robin had an abundance of patience and no query was left unanswered. The whole process was made simple and went smoothly.

I had a very good experience with Conor he explained everything and was very helpful and a pleasure to have him deal with can’t wait to get my furniture

Staff, in particular Anne, were extremely patient, understanding and helpful. I was very happy with the service provided, and would highly recommend.

Sean was fantastic, very knowledgeable about everything. Made us feel at ease. Nothing was too much trouble.

Staff were extremely helpful especially Sean who give us time and space to make are our decision answered any questions we had and explained how best to maintain the care of the suite he was pleasant and friendly and we had a very satisfied experience

Sean was absolutely brilliant and so easy to deal with.
He made the whole process so simple and straightforward.
If only all sales guys were like this guy a lot more sofas would be sold.
Top service all round.

Was in the DFS shop on Boucher Road & seen a settee we loved. I seen 1 of your workers called Robin & asked for assistance. He was very helpful & friendly & was able to answer all my questions & we had the sell completed within 30 mins. Robin made the sale effortless & told me how to look after the settee.

I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-free. He took the time to answer all my questions, explained everything clearly, and made sure everything was sorted smoothly. His friendly, professional approach made a real difference. Excellent customer service – thank you, David!