DFS Furniture - Belfast Reviews 

10.110
TrustScore 5 uit 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • 49 Boucher Road, BT12 6HR, Belfast, Verenigd Koninkrijk

  • 0333 999 9803

4,9

Uitstekend

TrustScore 5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(10.110)

94.712 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Bought a sofa and a coffee table out of…

Bought a sofa and a coffee table out of the Boucher Road store, none of the usual sales pressure, just helpful advice and a decent price. Staff friendly & a nice relaxed atmosphere

5 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello Les,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Eva who served us was excellent

Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva in Belfast Boucher Road! Thank you!

3 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Conor and Sean at DFS boucher road…

Conor and Sean at DFS boucher road Belfast have been really helpful. They guided us through the purchase and provided honest answers.

4 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Review

The experience went nice and smoothly explained everything in great detail

4 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sean was so helpful in the boucher road…

Sean was so helpful in the boucher road branch didn't feel pressured to purchase

4 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Thomas the sales rep!

The sales rep that was dealing with our purchase was a lovely fella called Thomas. Very informative and helpful helping my wife and I make the right choice on what we wanted. Made us feel very as ease from start to finish and was very knowledgeable in his work as we had a lot of questions that was answered straight away. This is our 4th time buying from yourselves and this was by far the best experience to date, thank you Thomas!

3 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Pleasant staff and was so easy

Pleasant staff and was so easy

19 juli 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Beoordeeld met 5 van de 5 sterren

very helpfull

2 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff were very friendly and let's…

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly.

I would recommend DFS to anyone looks furniture

I can't remember the sales assistants name but I think it was Thomas and he was very friendly and put us at ease

2 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Thomas was fantastic at the Boucher…

Thomas was fantastic at the Boucher road store, he was thorough and showed us every sofa in the show room that met our requirements and colour options we could pick from- when wanting to change the layout of the sofa that was no hassle and he was able to do this for us also, would highly recommend him to anyone needed a sofa or bed - great customer service. We bought previously with another sofa brand and we will use DFS in the future.

2 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We had a great salesman today

We had a great salesman today - Connor. He was super friendly, knowledgeable and gave us the space we needed as a family to discuss our choices. He was very easy to talk to and helped us decide which was the best sofa for us. He wasn’t pushy at all, something which we really liked. He made the whole experience very easy - I hope he is recognised in the team for his professionalism .

2 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Purchased a sofa

Great service friendly staff

25 juli 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I purchased my last 2 sofas from DFS so…

I purchased my last 2 sofas from DFS so when I was looking to change my current sofa DFS was the first and only stop. I love the way all sofas are presented like complete living rooms. It makes it easy to choose. And Connor was brilliant from listening to what I wanted and explained everything about the sofa I'd picked. He explained everything simply from getting rid of minor spills to calling insurance company for bigger problems. Nothing was too much trouble. I also purchased 3 tables to go in my living room which Connor helped me to choose what colour suited. But ultimately it was my choice. I also purchased a kitchen table. Everything in the shop is of high quality.

1 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

We knew what we wanted when we went in but wanted to shop around a bit first. Connor helped us and we ended up buying the sofa we had our eye on, he talked us through everything and was very personable and knowledgeable

1 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Salesperson was excellent

Salesperson was excellent. Not pushy just full of information and could tailor the experience to us. Felt we had a great experience and ended up ordering from DFs

25 juli 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sean was nice and friendly and told us…

Sean was nice and friendly and told us all about the 2 x3 piece suites we ended up ordering to be delivered along with a footstool. We changed our minds and went for a more comfortable set and he was happy to change it without any problems. Dfs has a lot of sofas and suites to choose from but Sean was amazing.

28 juli 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I visit DFS today to buy corner sofa…

I visit DFS today to buy corner sofa the staff were very helpful any questions they answer for me 100 % excellent customer service i would recommend to my friends I am very happy customer.

1 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sean was absolutely fantastic

Sean was absolutely fantastic, went through everything in detail and was very easy to deal with!

1 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service …

The girl that served us had excellent knowledge, she was so helpful but didn’t have a hard sale which was just what we wanted …she went through everything and was very patient…she did not rush us at all …the cappuccino’s were a lovely gesture once we purchased…thank you!

1 augustus 2026
Logo DFS Furniture - Belfast

Antwoord van DFS Furniture - Belfast

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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