DFS Furniture - Bradford Reviews 2.576

Amazing staff, really friendly, didn't push a hard sell, gave us all the time we needed. Very professional.

I have today purchased a set of sofa,2 chairs and a footstool from Bradford DFS . It took two visits and Paul was so helpful,not pushy at all . He was friendly and professional ,wanting to make sure I got exactly what I wanted . I would recommend DFS to anyone .

I have baught a few items over the years from DFS and always recieved excellent service, which is why i always come back. 10/10

We were viewing different places for a new sofa and chair set. We went into DFS first and immediately fell in love (corny I know) with the Kian sofa and chair set at the front door. A lovely man called Paul (hope I remembered you right) came over said hello and said if we needed anything to give him a holler. We are very dubious about some furniture shops as it's all about the sale and they practically follow you about. He didn't he left us to it and didn't even say a word when we left to visit other furniture places on the complex. We came back because nothing popped out to us. We came sat down and he asked if we were ok and we said we had a few questions we felt listened to and heard. He didn't press for extras he just listened!! He answered our questions very professionally and gave us his opinions even involved our 2 kids who for once were very well behaved and listened to the man speak. Safe to say we were so happy with the service and the answers to our questions we felt confident in selecting a sofa and 2 chairs from the set.
He went and got his manager to oversee the details and she was just as lovely. The best bit was how they engaged my youngest boy. We had left scs and come back and my little boy had been given a bag from the store. Paul made him laugh and they had their own personal joke calling him "motta bella" all the way home he kept putting the accent on saying I'm "motta bella" now when we call his name he goes "no is Motta bella" haha! Lovely service and very very happy! Please make sure Paul from the Bradford forster square store gets this feedback he is a delightful man with such a wonderful personality! He's a key aspect of this store they should be proud to have him!

Thank you so much!

The Bone Family!

Excellent service. I wasn’t pestered or pressured into purchasing anything which is ideal for me otherwise it puts me off.
The gentleman that helped me was informative approachable and went through everything in detail with me before I purchased anything. Thankyou

Very good customer service by Akash

Rajnesh was the person that was initially talking to us and he seemed knowledgeable, however his circumstances were such that he referred us to his colleague Akaash , who was very patient, knowledge and helped us with the whole process . His product knowledge was very good and interpersonal skills.

This was our fourth visit to the Foster Square store in Bradford, as fantastic service as usual. you have wonderful caring staff there. We miss Berny not being in store this time as he was part of the DFS sore in Bradford after all thses years. This time we where assisted by Paul, a wonderful man.Thank you so much for the wonderful service

Really friendly helpful staff without feeling pestered

We had a lovely experience at DFS in Bradford today, the staff were so helpful. We felt really comfortable and not pressured or anything at all! Thank you so much to the staff for being so kind !

The friendlies and help from the staff.every thing was explained in great detail and easy to understand

The staff in store were very helpful, but I didn’t receive an update on when the furniture would arrive.I received an email just after the purchase saying it would be delivered on the 26th May. Yet my husband received a phone call this morning at 9 am 21st May to say they would be there in 30 minutes.

Helpful and friendly staff member.

Very helpful and friendly staff member.
Easy and simple process

Brilliant customer service from acash

Thus assistant was polite and helpful, without being pushy.

Aakash was really helpful informative &friendly from the moment we stepped into the showroom and checked out the Sophia he could answer all our queries and helped make the ordering simple

Excellent service, provided all the information required.

We were buying a bed from DFS, so we were informed that the bed would be supplied and delivered by a third party company, which we were happy with. We had looked at the bed on the DFS website, so we knew what we wanted and we weren't too bothered about there being no beds in the DFS showroom to look at. The price of the bed was very compeditive. When we went into the DFS store we were greeted by a very helpful young lady who then took our order and explained everything about the purchase to us. The young lady was friendly, helpful and professional and guided us through the sales process, so my thanks to her for all her help.