DFS Furniture - Bradford Reviews 

Lovely helpful staff very pleased with their service

We have purchased items from DFS previously, the last time was with the same member of the sales team. On this and the previous occasion, he was very professional and helpful. We are very pleased with our latest purchase

All in all very good from the moment we got there to the end sale

I went to get a sofa and ended up getting everything I needed for my new house with such good prices. Akash was such good help, talked me through everything and helped me come to my decision would definitely recommend asking for him when going there!!!

Customer service very good very friendly helpful staff,good all round service

I had a great experience at DFS thanks to the excellent customer service. The staff member Akash was friendly, knowledgeable, and took the time to help me find exactly what I was looking for without any pressure. They made the whole process easy and enjoyable. Thank you for the outstanding service!

Nice experience, went to look for the sofa set we already looked before a week ago but was not sure about the colour so today went to decide the colour and ended up buying it. All went okay. Xx

Asked if we needed help then left us to do our thing,, staff very friendly and helpful.
I'm sure we'll be back

Great service. Didn’t hound us all
The way through the shop as other do. Very knowledgeable and friendly .

Excellent service. Sales staff helpful and knowledgeable.

Really quick and easy process ordering our sofa. Salesperson was very helpful but without being too pushy and making us feel uncomfortable

Hassan from Bradford store served us and he helped us from the start to the final purchase .
He was very attentive and knowledgeable. He delivered great customer service and made our buying experience easy .
After our purchase of the sofas we discussed the foot stool with him ; and we did not hesitate in purchasing . He is a credit to the store .
Well done hassan thank you

The staff overall, service and really helpful!

We spoke to Akash who took our order. He explained everything clearly and talked us through al the options in great detail making the whole process simple and straightforward. I am a repeat customer and no doubt will go back to DFS again in the future.

Service was fab, the representative that helped us as particularly attentive & kind

Akash helped us through the whole experience, advising us on sizes and how we could utilise our space in the best way across several rooms.

The assistant was very polite

We had a very disappointing experience at the DFS Bradford store. The sales advisor was polite, knowledgeable, and explained everything clearly, so we appreciate their help.

Unfortunately, our experience with the manager was completely different. As customers making a significant purchase, we naturally wanted to ask questions and see if there were any available deals or options. Instead of responding professionally, the manager told us, "Either take it or leave it." We found this comment dismissive and disrespectful.
We understand that discounts are not always possible, and we fully respect that. However, there is a respectful way to communicate with customers. The manager's attitude made us feel unwelcome and undervalued.

Based on our experience, we would not recommend the DFS Bradford store to anyone

The salesman was very helpful and pleasant