DFS Furniture - Colchester Reviews 

We ordered our sofa just after Christmas and the staff at DFS Colchester were so friendly and helpful. Our sofa arrived exactly as planned and, 6 months on, we are so happy with our purchase, it has exceeded our expectations.

Great experience,
Relaxed atmosphere, Very helpful professional staff with good product knowledge
Thank you very much DFS Colchester

I popped into my local DFS after viewing the website and struggling to decide on the style of sofa I wanted. I was only intending to browse, but ended up finding the perfect sofa & armchair. Chris was extremely helpful throughout the process, answering all of our questions and clearly explaining the available options. He was friendly, knowledgeable, and not at all pushy, which made the experience relaxed and enjoyable. Excellent customer service and a great shopping experience. Highly recommended!

Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago

Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier

I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.

Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.

No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.

Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.

Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)

Easy, informative purchase. Friendly, welcoming service

The man who sold us our new sofa was a lovely man who was full of good information and answered all my silly questions

Great experience.
The salesman was very helpful and professional. Very clear on the product and the cost. Could not wish for a better salesman. Looking forward to seeing the sofa we ordered.

great experience, lovely man, made us coffee too, had a laugh with him

The service we got was excellent, Chris was a great help without ever being too pushy and allowing us as much time as we needed.

All the staff were really friendly and helpful the moment we walked into the store especially Singh.
We were given plenty of time to look around the store so didn't feel rushed even though it took us a while to find what we were looking for. Once we had made our choice he gave us all the information we needed and answered all of our questions and made the whole experience stress free.

Brilliant company very professional and Kevin from the Colchester branch was superb and very knowledgeable helped me and my wife pick the right sofa size and colour he actually went above and beyond to help us highly recommend. Will be getting our new sofa soon can’t wait cheers again Kevin.

I purchased my furniture last October great salesman, good coffee, delivery was on time and friendly helpful delivery guys, I noticed on Sunday a dip in the lounger part of my sofa 3 springs had gone, phoned the shop sent a photo via email received a reply with a date for a technician to come and repair, the guy came today fixed the sofa the guy was polite friendly and very tidy, 10/10 DFS

I had a great experience from start to finish. The customer service was exceptional, and the team was friendly, helpful, and professional. Their approach made it an easy decision to buy the sofa without any hesitation. Thank you for making the whole process so pleasant!