DFS Furniture - Coventry Reviews 4.145

TrustScore 5 uit 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Phenomenal experience from start to finish with Aleeza, from seeing her the other week and discussing our options to then placing our deposit today we couldn’t have asked for anyone more helpful! Woul... Toon meer

Beoordeeld met 5 van de 5 sterren

Great shopping experience. No pressure sales or pushy salesmen. Will was helpful, knowledgeable and took time to explain everything. Huge range of sofas on offer. Took advantage of the sale and extra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Steve the salesman was brilliant - he is the main reason we made our purchase at the Coventry store! Thank you Steve - keep up the outstanding work you must be in line for Employee of the Month Award... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall the best. This my 20 years and 3rd time purchasing sofa at dfs. My first one did 5 years no complaints, changed because it was big, second one was beautiful but leather went faded and ripp... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Verenigd Koninkrijk

  • 0333 999 9756

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Phenomenal experience with Aleeza.

Phenomenal experience from start to finish with Aleeza, from seeing her the other week and discussing our options to then placing our deposit today we couldn’t have asked for anyone more helpful! Would highly recommend. Big thank you from Jess and Aidan!

30 mei 2026
Beoordeeld met 5 van de 5 sterren

Time staff had to speak with us and…

Time staff had to speak with us and explain each item , I went in twice and saw 3 members of staff all were so good , finally enabling me to make my choice I’ve been looking around for a while and DFS have come up best for customer service, and after care , this is my 4th settee from the Coventry store

30 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Furniture on display exactly what we…

Furniture on display exactly what we wanted. Helpful salesman who explained everything we enquired about .

27 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Steve the salesman was brilliant

Steve the salesman was brilliant - he is the main reason we made our purchase at the Coventry store!
Thank you Steve - keep up the outstanding work you must be in line for Employee of the Month Award.

27 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful service

Options were explained. Time taken to make sure we were happy with what we were buying and the finance options. Very friendly helpful service. No pressure was applied on us

25 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great sales people didn't hasle left to…

Great sales people didn't hasle left to look round till read for assistance then couldn't be more helpful

25 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello Jacqueline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Overall

Overall, I was very satisfied with the service and would happily recommend DFS to others based on my experience.

25 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello Maz,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great shopping experience

Great shopping experience. No pressure sales or pushy salesmen. Will was helpful, knowledgeable and took time to explain everything.
Huge range of sofas on offer. Took advantage of the sale and extra discount. Really pleased with our purchase.

25 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff
Made entire process easy to understand and a very pleasant experience

23 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

It’s was brilliant

It’s was brilliant
Harveen helped alot

21 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Smooth and Pleasant Experience at DFS Coventry

Today we ordered two sofas from DFS and had a wonderful experience throughout the process. The store manager personally assisted us and explained all the sofa features, available options, and customisations very patiently and clearly, which really helped us make the right choice for our home.

We truly appreciated the professionalism, friendly approach, and the time taken to answer all our questions without rushing us. Overall, it was a smooth and comfortable buying experience. Thank you to the DFS Coventry team for the excellent customer service!

20 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I was served by Will

I was served by Will. I have been in several local shops but I felt pressured to buy there. Will was different, knowledgeable but left me to browse on my own although he was there as soon as I was ready to order. He explained everything very well and was very affable and friendly.

20 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing

Customer Service was fab and Steve was brilliant, very friendly and attentive. 5 stars.

20 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The salesman was so helpful

The salesman was so helpful, friendly and more importantly knowledgeable. He made our experience easy.

17 mei 2026
Logo DFS Furniture - Coventry

Antwoord van DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

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