DFS Furniture - Eastbourne Reviews 4.518

It was very quick process in the dfs show room and all the team members were very friendly and helpful.They didn't waste our time.Specially Mr Gary helped me with everything and I should really appreciate his politeness and dedication to the service.

Great service from a knowledgeable member of the team

Really helpful, very polite, couldn't have asked for anything else.

The member of staff who guided us through the chairs, their functions and sizes. He was relaxed, friendly, totally at ease: more like a friend than a salesman. He knew his products very well. I commend his social skills and sense of humour.

Great member of staff, very helpful.
Gary advised and made the purchasing of our new sofa very easy.

Very good not too pushy but extra things were offered but didn’t feel pressured

The staff member was very knowledgable of all the products that we were interested in. He explained the Finance arrangements clearly and made us fully aware of the procedure from order to delivery.

I wasn’t hounded when I walked i was asked if I needed anything then left to look around. They have a good range of prices for the sofas which were affordable. Staff were lovely and very helpful. I dealt with Gary who was very patient and also even helped me with ideas. Would definitely recommend!

Good service. Got what we asked for.

Very helpful lady who took us through all of our options . Nice to see someone who enjoys taking the time to tell you all the things you want to know

Easy to choose no hard sale what we asked for we got

Visited your Eastbourne store today to have a look at sofas. Very impressed with the selection on offer.
Ended up buying a three seater sofa plus a cuddle chair. The staff were very helpful and not at all pushy.
We were very well looked after by Emma.

Jason was our salesperson earlier today He was very helpful without being pushy. He gave us plenty of time to consider our purchase but was there immediately we wanted his attention.

Thank you Tracy for making the proof a new chair so easy and uncomplicated. She explained everything to me in plain language and made sure I understood. A really good experience.

Absolutely fantastic service catered for our needs as I had my son who is disabled with me.
Very thorough with information. Quick and easy purchase made to feel comfortable and heard by staff team.

Matt the salesman was really helpful. Answered all our questions and looked after us well.

Excellent service in Eastbourne , very friendly professional staff, not pushy , easy to talk too , very knowledgable on products and services .

Coffee was nice !

We visited the store on Sunday 24th and my husband and I were sitting on a sofa we liked.
A colleague approached us and started asking us question about what we want / need etc in a sofa . We then asked about a bundle they were offering in the sofa and Emma went through it with us.
We liked what she did as previous when we’ve looked we have only ever been asked if ok and need help. So we fill that the service we got fr Emma was good .
We went home and talked about it and looked on the website. We valued the store again on Monday 25th and Emma recognised us which was nice and we told her we’d like to talk about the bundle.
Emma gave us time, answered all the questions and while waiting for info to come through Emma asked about our day which made it nice and personal

We had Matt who was a member of the sales team, who was absolutely fantastic. This was my partner's and my first time buying furniture for our first-ever house. My partner can be quite anxious, but he was so welcoming and made us feel at home. He kindly listened to our situation and advised us on the best for our home. If it were a rating out of 10, we'd give him 20, and we will definitely go back there again!

Emma Crawford was very helpful. We was not rushed and we was given plenty of information.