DFS Furniture - Llantrisant Reviews 

3.228
TrustScore 5 uit 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lewis was great, explained everything in full, we never felt rushed, and he wasn't pushy. Very happy with everything except I think the delivery charge should be free when spending so much money, I un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were loo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable. Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Verenigd Koninkrijk

  • 0333 999 9831

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.228)

100.311 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Salesman very helpful

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable.
Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

24 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Dav was very accommodating and had the…

Dav was very accommodating and had the answers to our questions.
Was very helpful and not pushy like some salesmen.

23 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

David was helpful throughout and was a…

David was helpful throughout and was a main reason we continued with purchasing , well explained and very insightful a credit to your company

23 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Staff member who dealt with us was…

Staff member who dealt with us was excellent, give us time to look around didn’t keep on to us, had the answers for us when we needed them.

22 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Happy

The staff member was very helpful and happy with the service I received

13 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Excellent salesperson. Excellent prices. Overall just excellent.
Lewis (think I got it right) was brilliant. Very helpful and not pushy.

21 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello Dennis,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good experience happy customer.

Helpful staff no pressure answered all my questions and went through the options with the sofa and pleased with my purchase. Hopefully delivered this week.

13 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Josh was extremely helpful and…

Josh was extremely helpful and knowledgeable about the product.
Very satisfied.
Steve & cheryl Bennett

20 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello Cheryl,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

We weren't hassled walking around…

We weren't hassled walking around looking which I really liked. They helped when needed. Good explanation of the furniture (the one we wanted wasn't on show). Got a cuppa whilst waiting and the kids used their massage chairs which kept them entertained!!
My only criticism is that it is quite expensive and the delivery/installation fee is expensive. Think it should be included when spending thousands on a sofa!

12 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Lewis was great

Lewis was great, nice and friendly, let us take our time in making our decision and provided us with all the info we needed, thank you!

18 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

It was nice to be given helpful…

It was nice to be given helpful information, but to then be left alone to look around the sofas ourselves and in our own time.

19 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 4 van de 5 sterren

Great service

All good but it was a shame I couldn’t see the sofa I wanted in the store, however the sales rep showed me a similar item.
The rep explained all information and I was very happy to proceed to buy.

18 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Very welcoming

Very welcoming, not overpowering, lift us alone until we needed help. Very helpful and informative, brilliant customer service, would definitely shop here again due to customer service, hope my sofa is as good as the service provided.

18 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great thanks no worries great sales…i

Great thanks no worries great sales people thanks for your help.john

18 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Pleasant and helpful staff

I loved it that we were not immediately ambushed by over zealous staff as we entered the store. Lewis came over and told us to take our time having a good look and to call him if we needed any help. He was very helpful and pleasant and answered any questions we had. He is a credit to your store.

15 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good sales experience

Friendly staff all my options were well explained. I new what I wanted so it was a quick in and out.

15 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

High delivery cost but …

Although delivery charges with this company appear very high, the assistant dealing with us was very helpful.

15 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent experience

The member of staff that dealt with our purchase of a settee is a credit to DFS. He was courteous, informative and pleasant. He made us feel very comfortable, at no point did he try to pressure us.

13 juli 2026
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Antwoord van DFS Furniture - Llantrisant

Hello Mr Radcliffe,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Josh helped us buying our couch

Josh helped us buying our couch, he was really positive and offered us products that were right for us.

The team were laidback, friendly and professional and offered us great service

13 juli 2026
Logo DFS Furniture - Llantrisant

Antwoord van DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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