Hamza dealt with my order today. His advice and knowledge of the product was so useful and reassuring at the time of purchase. He made our experience very memorable. The service provided by Hamza was... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a great experience purchasing our new sofa. The sales agent was friendly, knowledgeable and took the time to explain everything clearly without making me feel pressured. They answered all of ou... Toon meer
Bedrijf heeft geantwoord
My self and partner went for a sofa today was very impressed with the service offers refreshments and a great service Antonio also Matt great customer skills even likes a rug and left with it 😊
Bedrijf heeft geantwoord
Derek was hands down the best person we dealt with from any of the sofa stores we visited (a lot) - really friendly, informative and everything was just really easy and simple with him.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Throstles Green, M16 0SN, Stretford, Verenigd Koninkrijk
- 0333 999 9751
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hamza dealt with my order today
Hamza dealt with my order today. His advice and knowledge of the product was so useful and reassuring at the time of purchase. He made our experience very memorable. The service provided by Hamza was amazing.
24 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Sofia,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
My self and partner went for a sofa…
My self and partner went for a sofa today was very impressed with the service offers refreshments and a great service
Antonio also Matt great customer skills even likes a rug and left with it 😊
24 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A+++
Great guy, gave us time to think etc and gave us his honest opinion, didn’t push a sale for himself. Great customer service, I think his name was Hamzah
23 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Derek the legend
Derek was hands down the best person we dealt with from any of the sofa stores we visited (a lot) - really friendly, informative and everything was just really easy and simple with him.
21 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dennis was very efficient and helpful.
21 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Thank you Antonio at Stretford DFS for…
Thank you Antonio at Stretford DFS for helping us and making our experience easy, we left feeling very satisfied and content with our purchase.
19 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Transparency, quick, attention.
The experience was amazing, I was looking for a specific sofá and the salesman was incredibly helpful explaining everything detailed at the same time quick and easy.
18 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a great experience purchasing…
We had a great experience purchasing our new sofa. The sales agent was friendly, knowledgeable and took the time to explain everything clearly without making me feel pressured. They answered all of our questions and made the whole process straightforward and enjoyable. Excellent customer service from start to finish.
16 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Jordan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Buying a sofa
The Scottish salesperson sorry I have forgotten his name greeted us introduced his name and told us to take as long as we wanted and wouldn’t bother us which he did which we liked after picking what we wanted to buy he was very helpful and went through all we needed to know which made it a very pleasant experience thank you 15 July 26
15 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Mr Hazlehurst,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
The lady that helped us
The lady that helped us. Think she was Called Jess was really helpful and knowledgeable
12 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
New Sofas
Called into DFS for a look and found the sofas we wanted. We dealt with Hamzah who was great, chatty and friendly. He was thorough from start to finish and made it an easy experience. Thanks
12 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Our handler Rauf who was amazing and…
Our handler Rauf who was amazing and really helpful
11 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.