Great service. We were greeted as we went into the store but left to look round on our own, so felt no pressure. Once we had decided what we wanted everything was explained clearly. It was the manag... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
DFS team were really helpful and engaging- treating us like people and listening to our needs. In addition the offer of hot drinks was welcome and recognising our kids and getting hot chocolate... Toon meer
Bedrijf heeft geantwoord
We had an excellent experience at DFS, thanks to Veronica. She was patient, friendly, and extremely helpful throughout the whole process. She explained everything about the sofa clearly, took her ti... Toon meer
Bedrijf heeft geantwoord
Really friendly, helpful, and knowledgeable staff. Great store with wide selection of sofas, attractively laid out. Easy and plentiful parking with 4 hours free parking.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Verenigd Koninkrijk
- 0333 999 9796
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick with polite and valuable and…
Very quick with polite and valuable and informative advice and sale process Adil
24 juli 2026
Antwoord van DFS Furniture - Romford
Hello Anil,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service from Mohammed
Great service from Mohammed. Clearly knew what we were after. Well done.
23 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
We were asked our requirements and left…
We were asked our requirements and left aloo e without any pressure selling
23 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The customer service that serves us was…
The customer service that serves us was very helpful and nice, he told us we needed to hear. He was brilliant.
21 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service
Great service. We were greeted as we went into the store but left to look round on our own, so felt no pressure. Once we had decided what we wanted everything was explained clearly. It was the manager who spoke with us , he was friendly and helpful.
This was at the Romford store and we would highly recommend going there.
20 juli 2026
Antwoord van DFS Furniture - Romford
Hello Debs,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Khan was very efficient and explained…
Khan was very efficient and explained everything in detail.
19 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
New Sofa
Very easy ordering our new sofa, Fasil Karn explained everything and went through the details of ordering and the finance as well.
19 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service
Very well looked after by Mohammed and Adil, particularly Mohammed who was very friendly and helpful in going through the process of buying our new sofa, which we’re very much looking forward to having.
18 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful, not pushy and this is the third time weve ordered from this store
17 juli 2026
Antwoord van DFS Furniture - Romford
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
The store at Gallows Corner was…
The store at Gallows Corner was immaculate spotlessly clean very well displayed goods and the staff was very welcoming very knowledgeable and giving good advice didn’t feel rushed into making a purchase the salesman Khan was second to none on explaining everything to us about the two seater recliner sofa and the payment options very thorough and informative also Faye the manager was excellent overall we had a very pleasant shopping for furniture experience
17 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello Kerry,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great sofa selection and staff
Really friendly, helpful, and knowledgeable staff. Great store with wide selection of sofas, attractively laid out. Easy and plentiful parking with 4 hours free parking.
13 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
12 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Mohammed provided excellent service…
Mohammed provided excellent service from start to finish. He was professional, friendly, and attentive to every detail. I would recommend DFS.
11 juli 2026
Antwoord van DFS Furniture - Romford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello Mr Godo,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Romford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Mr & Mrs Jupp review
My wife & I were impressed by the professional & personal touch we received by Nicola.
She made us feel at ease & not pressured into making a hasty decision.
8 juli 2026
Antwoord van DFS Furniture - Romford
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Expert Saleswoman
We had an excellent experience at DFS, thanks to Veronica. She was patient, friendly, and extremely helpful throughout the whole process. She explained everything about the sofa clearly, took her time, and happily repeated anything we didn't understand without making us feel rushed.
Her knowledge, professionalism, and kind attitude made choosing our sofa much easier and more enjoyable. We really appreciated her excellent customer service and would highly recommend asking for Veronica if you visit DFS. Thank you, Veronica!
3 april 2026
Antwoord van DFS Furniture - Romford
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Veronica met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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