Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
David at Sheffield DFS store dealt with my visit. Pleasant, non pushy, knowledgable on all items I asked about, honest evaluation as to my requirement and informed me on things I hadn’t mentioned. B... Toon meer
Bedrijf heeft geantwoord
It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if... Toon meer
Bedrijf heeft geantwoord
Looked around a few sofa showrooms, but none seemed to have the recliners we liked! We made a 3rd visit back to DFS, spoke with your sales assistant. He was very helpful, explaining everything we a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fornham Street, S2 4AL, Sheffield, Verenigd Koninkrijk
- 0333 999 9835
4,9
Uitstekend
3K reviews
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Great sefvive
Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
22 mei 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and customer service was second to none.
22 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The conversation & choice selection was…
The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.
28 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Hello Nicola,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Hello Benjamin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady we dealt with was very…
The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately
18 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello Shaz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff Sam is helpful and friendly …
Staff Sam is helpful and friendly able to facilitate us during the sale ; she is polite .
23 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
I just got what i was looking for
14 mei 2026
Antwoord van DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Not push
I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.
15 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.
14 mei 2026
Antwoord van DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful & professional
Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..
13 mei 2026
Antwoord van DFS Furniture - Sheffield
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Good choice of furniture, relaxed, helpful staff.
Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.
10 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Everyone was very polite and helpful…
Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."
2 mei 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Lorraine A
DFS Central Customer Support
We needed information and guidance We knew what we were interested in but…
We knew what we were interested in but wanted to see the selection available. The salesman told us where to look and gave us time to consider the sofas. He was on hand when we needed to ask some questions but gave us time to talk privately together.
We were not rushed or pressured in anyway.
7 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Experience
It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if needed.
We found the sofa we were looking for and, when we were ready for assistance, Jenny came over and answered all of our questions. The whole process was straightforward, and she provided clear information to help us make informed decisions about the sofas and additional items.
Jenny also took the time to engage with our two daughters, who had been sitting patiently, which was a really thoughtful touch.
Overall, it’s a great place to visit if you want a relaxed shopping experience with no pressure, along with excellent service throughout. A truly memorable 5-star experience — thank you, Jenny!
8 mei 2026
Antwoord van DFS Furniture - Sheffield
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff in store at sheffield were amazing. They were friendly but gave us space and time to decide but were always around if we needed them. Absolutely amazing service.
The staff in store at sheffield were amazing. They were welcoming but let us look around in peace and allowed us to decided hassle free but when we were ready to make our purchase they were very professional and friendly. They were very detailed about our purchase and the process.
4 mei 2026
Antwoord van DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service from a knowledgeable…
Great service from a knowledgeable advisor and everything was straight forward
3 mei 2026
Antwoord van DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing service from start to finish
Amazing service from start to finish. I was welcomed upon arrival and offered a drink almost straight away. A lovely lady names Sam dealt with my order and made me feel at ease. The order was placed quickly and stress free.
A lovely service, highly recommend DFS
4 mei 2026
Antwoord van DFS Furniture - Sheffield
Good morning Naomi,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
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