Extremely knowledgeable member of staff who was also very friendly snd very experienced with excellent customer service skills. He took his time to show and demonstrate products, explaining everything... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I came into the Ruislip with a good idea of what I wanted to buy, complete with a sample scatter cushion. Lady quickly directed me to range that she thought met my requirrements and identified a clos... Toon meer
Bedrijf heeft geantwoord
We had a lovely experience speaking with Leah, who was very thorough in providing us with information and additional details regarding our purchase. She was very kind, friendly and professional in hel... Toon meer
Bedrijf heeft geantwoord
We had been back and forth to the Ruislip store quite a few times to view the same sofa and thankfully had Adam to talk us through almost every time. After what was probably our 4th visit we final... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Verenigd Koninkrijk
- 0333 999 9776
4,8
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Extremely knowledgeable member of staff…
Extremely knowledgeable member of staff who was also very friendly snd very experienced with excellent customer service skills. He took his time to show and demonstrate products, explaining everything from sofa maintenance to the monthly payments very clearly and honestly. This level of service is sadly dying out so was a very pleasant and unexpected surprise.
23 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Salesman Dhiram was very polite and…
Salesman Dhiram was very polite and helpful. After discussing our options, we placed the order and was very pleased with the overall service.
22 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
We were impressed by the member of staff who had been very polite and explaining us about all the sofas. Seems to us he had a full knowledge of the product. At know point he was in a hurry to leave.
19 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very good service and prices we would…
Very good service and prices we would recommend DFS
19 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I am very happy about service I seen in stor
I like dfs furniture and it’s very good quality
18 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff on site were very helpful and…
The staff on site were very helpful and Leah helped us with the design and colour of the sofa and Bed
11 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS visit
We had a lovely experience speaking with Leah, who was very thorough in providing us with information and additional details regarding our purchase. She was very kind, friendly and professional in helping us with our purchase. Thank you so much!
18 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Do not go there
originally left a 5 star review when I went to purchase the sofa since then it’s gone down hill my sofa delivered 3 weeks after date promised then since delivery date 1 week later issues started 3 months later after 19 emails and 3 visits and no contact from store manager am still no further down the line sofa broken can’t sit on them we are sitting on the floor 9 messages left for store manager and no contact back I think it’s time to deliver the sofas outside the store
17 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - South Ruislip
Good afternoon Joe,
Thank you for taking the time to share your review with us, we are so sorry to hear your experience was not seamless and your concerns are yet to be resolved, we appreciate this is not ideal for you.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Holly M
DFS Customer Support
Very professional
I came into the Ruislip with a good idea of what I wanted to buy, complete with a sample scatter cushion. Lady quickly directed me to range that she thought met my requirrements and identified a closely matching shade. Very professional.
16 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
It was great experience
It was great experience, professional staff no wait at all and respectfully at customer service
9 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Jason knew what he was talking about…
Jason knew what he was talking about and made the experience a pleasant one.
13 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very good and helpful.👍
Great customer service! Friendly, helpful, and professional. Highly recommend!👍
10 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello Seena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mr ahmed bakhtani
I recently ordered a sofa from DFS. The staff were friendly and helpful, and the ordering process was quick and easy. Although I’m still waiting for delivery, I’m very happy with the service so far.
9 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello Nasir,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Leah in south ruislip was really…
Leah in south ruislip was really helpful and amazing ahe helped with everything that I needed for a new sofa highly recommended.
Many thanks
Steph
1 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very professional sales team who gave…
Very professional sales team who gave me various options and supported me with my decision.
30 juni 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff is very friendly with smiles and…
Staff is very friendly with smiles and knowledge of products specifically Amy and Amina
Thanks 👍 😊
6 juli 2026
Antwoord van DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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