We visited your Speke store and was helped by Tony. He’s an absolute credit to your company and went above and beyond helping us chose our new furniture for our new home! No question was too much and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Helpful staff, I had viewed the sofa online, so I had an idea of what I wanted, once I was in the store I made my decision, Chloe (staff member) was very helpful and pleasant, I was more than happy... Toon meer
Bedrijf heeft geantwoord
Nicole was the best representative. She took her time to explain everything to us and discussed not rush. She answered all our questions and gave the best service possible. The sofa selection is also... Toon meer
Bedrijf heeft geantwoord
Salesmen don't pester you. They ask if you're ok then leave you to walk around, unhindered. When you decide to take things further they are very helpful and informative. Prices are reasonable and an e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Speke Road, L24 8QB, Liverpool, Verenigd Koninkrijk
- 0333 999 9794
4,9
Uitstekend
3K reviews
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Long lead time.
Good knowledgeable service throughout.
No pushy sales. Just lacking on speed of delivery (11weeks).
23 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Nicole was the best representative
Nicole was the best representative. She took her time to explain everything to us and discussed not rush. She answered all our questions and gave the best service possible. The sofa selection is also great and we love the one we got.
29 mei 2026
Antwoord van DFS Furniture - Speke
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicole.
Kind Regards,
Jordan
DFS Customer Support
We visited your Speke store and was…
We visited your Speke store and was helped by Tony. He’s an absolute credit to your company and went above and beyond helping us chose our new furniture for our new home! No question was too much and he gave all the best advice. When we visit the store in future we will be sure to ask for Tony!
17 mei 2026
Antwoord van DFS Furniture - Speke
Hello Alan,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tony.
Kind regards,
Lia
DFS Customer Support
Very good salesman
25 mei 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Speke
Hello Linda,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Helpful staff
Helpful staff,
I had viewed the sofa online, so I had an idea of what I wanted, once I was in the store I made my decision, Chloe (staff member) was very helpful and pleasant, I was more than happy with the service, she answered all my questions and the whole process took about twenty minutes ( I've been longer buying a dress), thanks again for a great service.
15 mei 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Excellent experience purchasing a new…
Excellent experience purchasing a new sofa. Staff excellent made the experience enjoyable.
18 mei 2026
Antwoord van DFS Furniture - Speke
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Darren was very helpful and…
Darren was very helpful and informative. Very happy with the service
18 mei 2026
Antwoord van DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Dealt with in the most professional…
Dealt with in the most professional way, by a pleasant and professional member of staff at DFSSpeke
17 mei 2026
Antwoord van DFS Furniture - Speke
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Salesmen don't pester you
Salesmen don't pester you. They ask if you're ok then leave you to walk around, unhindered. When you decide to take things further they are very helpful and informative. Prices are reasonable and an easy payment method, if required. We spoke with Tony, the Manager who was very friendly and informative.
16 mei 2026
Antwoord van DFS Furniture - Speke
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Tony helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very happy
Sofas lovely. Customer service from
Darren was great. Quick , easy and will be here in a few weeks!
16 mei 2026
Antwoord van DFS Furniture - Speke
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Went to Speke Dfs today
Went to Speke Dfs today. Staff and customer service was outstanding. Especially Tony could not recommend this guy enough he is so helpful. (Even the cleaning lady is amazing)
15 mei 2026
Antwoord van DFS Furniture - Speke
Good morning,
Thanks for your lovely feedback, we’re glad to hear Tony met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Michael Speke Branch
Just bought a sofa from Michael at the Speke branch .. Michael was brilliant, my partner is a nervous shopper and he put her at ease .. Great customer service would thoroughly recommend.. Thanks again Guy & Jennifer.
15 mei 2026
Antwoord van DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Michael at the Speke…
Great service from Michael at the Speke branch. Very knowledgable ,efficient and made the buying process quick and simple.
14 mei 2026
Antwoord van DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Speke
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sue was amazing really helpful and she…
Sue was amazing really helpful and she covered everything I would have asked but didn’t need to brilliant customer service !
13 mei 2026
Antwoord van DFS Furniture - Speke
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, explained we could order on line after reviewing in store
4 mei 2026
Antwoord van DFS Furniture - Speke
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Speke
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
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