Heather in the Stirling store is an absolute gem! My husband and I went in with very specific sizes and she worked with us on multiple occasions to show us what sofas in the store would fit and ticked... Toon meer
Bedrijf heeft geantwoord
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Sales assistant Heather was friendly, helpful an very knowledgeable. Heather wasn’t pushy left us yo make our mind up on our own also made suggestions about other products which were welcome
Bedrijf heeft geantwoord
Just been in and bought a new couch, was in yesterday and after seeing a couple we liked we then went home to measure then came back today, Lynsey was so helpful and we actually came away with another... Toon meer
Bedrijf heeft geantwoord
Ruaraidh (apologies if I've spelt it wrong) was a credit to your business,he was warm,polite and knew all about the products I was showing an interest in.He also advised of any savings, warranty and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Muirton Road, springkerse retail park, FK7 7TL, Stirling, Verenigd Koninkrijk
- 0333 999 9839
4,9
Uitstekend
5K reviews
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Everything clearly explained .
Everything clearly explained .
Friendly service
Good stress free experience.
30 mei 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Heather in the Stirling store
Heather in the Stirling store is an absolute gem! My husband and I went in with very specific sizes and she worked with us on multiple occasions to show us what sofas in the store would fit and ticked the boxes of what we were looking for. Her patience, friendliness and customer service added to the fantastic experience we had purchasing our new sofas. Thank you 🛋
29 mei 2026
Antwoord van DFS Furniture - Stirling
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Pleasant and Informative member of staff listened to my request and .made the whole experience simple. Definitely went the extra mile.
25 mei 2026
Antwoord van DFS Furniture - Stirling
Hello Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Went for a food shop, bought a suite as well.
Ruaraidh (apologies if I've spelt it wrong) was a credit to your business,he was warm,polite and knew all about the products I was showing an interest in.He also advised of any savings, warranty and delivery charges as soon as I asked the total price, this is in my opinion very good customer service as some other stores are not as transparent in their pricing until the quotes come in and you see they have added hundreds of pounds in some cases.
I was highly impressed by the quality and style of the suite.
Overall very happy and would defo recommend DFS based on this experience.
25 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Just been in and bought a new couch
Just been in and bought a new couch, was in yesterday and after seeing a couple we liked we then went home to measure then came back today, Lynsey was so helpful and we actually came away with another couch after Lynsey don’t everything she could to get the measurements to fit in our space. She was so helpful.
25 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Sales assistant Heather was friendly
Sales assistant Heather was friendly, helpful an very knowledgeable. Heather wasn’t pushy left us yo make our mind up on our own also made suggestions about other products which were welcome
24 mei 2026
Antwoord van DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service, particularly Georgia
She have provided us with very detailed product information and explanation on the whole procedure. Score of 11 out of 10 for sure!
Highly recommended.
24 mei 2026
Antwoord van DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Very efficient and professional…
Very efficient and professional service. The sales rep was fantastic and explained everything very well.
24 mei 2026
Antwoord van DFS Furniture - Stirling
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly staff very helpful and…
Friendly staff very helpful and knowledgeable in regards to the style and size of the sofas needed
23 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Really clear advice and guidance our…
Really clear advice and guidance our ordering experience was seamless
22 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Stirling
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing shopping experience.
Amazing customer service from Georgia at the Stirling store.
She has a lovely manner and all the information given to us was concise.
Very supportive.
9 mei 2026
Antwoord van DFS Furniture - Stirling
Good morning June,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Sales assistant was very good and…
Sales assistant was very good and friendly and knowledgeable.
17 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
He helped us to find a sofa to match…
He helped us to find a sofa to match what we wanted, the sales process was clear. All good.
17 mei 2026
Antwoord van DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Stirling
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sitting comfortably, shall we begin.
Liked the choice, ambient music and left to look without being hassled.
17 mei 2026
Antwoord van DFS Furniture - Stirling
Good afternoon Paul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
A very nice and friendly and helpful…
A very nice and friendly and helpful lady explained everything
16 mei 2026
Antwoord van DFS Furniture - Stirling
Good morning Eileen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Stirling
Good morning Pat,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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