DFS Furniture - Truro Reviews 3.100

TrustScore 5 uit 5

4,9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Toby Ellis was everything a salesperson should be. He was informative, knowledgable, patient, professional and truly listed to what we wanted - he didn’t try to sell us something we didn’t want. I wou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not pressured into buying. We were left alone after an initial friendly greeting unil we were ready to speak to someone. Liana (I hope I've remembered the name correctly) answered all of our questions... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very warm welcome from friendly staff, offered help but with no pressure. I had a good idea of what I wanted already and all my questions were answered and everything explained clearly. Great customer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alana made the purchase so easy and straight forward. Everything was explained kindly and professionally. We had questions about colour, size and Alana was very efficient and helpful with her answers.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Verenigd Koninkrijk

  • 0333 999 9508

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

The lady who dealt with the sale of my…

The lady who dealt with the sale of my sofa to me was very good, pleasant, patient and thorough. Great experience, no pressure

28 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

A visit to DFS to view a sofa we had…

A visit to DFS to view a sofa we had seen online. Unfortunately the sofa was not on display in the showroom, but we were shown a similar sofa by the salesman Toby and decided to purchase.

28 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Lovely experience

Lovely experience. Well looked after and very helpful staff.

24 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Dan talked me through everything from…

Dan talked me through everything from daily sofa care to what happens next with my order, but not in a boring long winded way.

25 mei 2026
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Antwoord van DFS Furniture - Truro

Hello Shaz,

Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff were very helpful and went…

The staff were very helpful and went through all the details clearly and continuously checked information was correct before placing our order

22 mei 2026
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Antwoord van DFS Furniture - Truro

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Natalie was very helpful to us and gave…

Natalie was very helpful to us and gave us lovely experience in the store.

24 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello Jacob,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Toby Ellis was a amazing

Toby Ellis was everything a salesperson should be. He was informative, knowledgable, patient, professional and truly listed to what we wanted - he didn’t try to sell us something we didn’t want. I would definitely buy from him again. A true asset to DFS.

23 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Experience

Very warm welcome from friendly staff, offered help but with no pressure. I had a good idea of what I wanted already and all my questions were answered and everything explained clearly. Great customer service - Very happy and looking forward to my sofa delivery!

4 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello Charlie,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Daniel made our buying experience so…

Daniel made our buying experience so easy, he was extremely helpful knowledgeable and would highly recommend

20 mei 2026
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Antwoord van DFS Furniture - Truro

Good afternoon Lou,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Staff are ace

Alana made the purchase so easy and straight forward. Everything was explained kindly and professionally. We had questions about colour, size and Alana was very efficient and helpful with her answers. Awesome person.

18 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good afternoon Hannah,

Thanks for your lovely feedback, we’re glad to hear Alana met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Geoff looked after me from the get go

Geoff looked after me from the get go. Made choosing mattresses and beds really easy and I soon had bought two mattresses and beds ready for my new house. I've had to change the delivery date twice due to the completion date changing but wasn't any bother each time.

10 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

17 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

A very pleasant experience

Natalie the Manager at the Truro Branch was amazing, very helpful, informative and discussed everything with me clearly. The Customer Service was outstanding. I couldnt have asked for more. I would highly recommended DFS to friends and family

17 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Sales staff very helpful, knowledgeable, and informative. No sales pressure, all options explored.

15 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good morning Darren,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

What a salesman Dan is

What a salesman Dan is, great customer service highly recommend.

16 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, all questioned answered and explained clearly. Made to feel welcome by the friendly and polite sales lady.

14 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The sales assistant was very helpful…

The sales assistant was very helpful and professional. She made the process very easy. Communication was excellent. 10/10😎

14 mei 2026
Logo DFS Furniture - Truro

Antwoord van DFS Furniture - Truro

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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