DFS Furniture - Waterlooville Reviews 

Customer service excellent
Salesman very pleasant and knowledable
Looking forward to recieving my suite

Very helpful and friendly

We had a great experience and Steve the salesman was great.
He let us take our time and gave us great advise

Lovely staff and great service

We went to dfs and was greeted after a few minutes by keiran. We had a idea of what we wanted and keiran was very knowledgeable and helped with our enquiries. After everything is said a done I probably would not of spent 4k but keiran really was the keystone in my decision to proceed and if keiran wasn't the guy who we first spoke to first im certain we wouldn't of walked away with a 5k corner sofa. His a great salesman and a asset to the company

We were very indecisive about which style of sofa would be the safest for our autistic daughter, who engages in repetitive impact behaviours. After several visits and conversations with your polite, knowledgeable, and understanding staff, we found the perfect sofa to suit our whole family’s needs.
A massive thank you to everyone, especially Rhys, for his patience, expertise, and genuine understanding throughout the process. Your support made what felt like a difficult decision so much easier, and we couldn’t be happier with our choice. We truly appreciate the outstanding customer service.

good people at working and quality of sofa is good

I was very happy with my visit to DFS Waterlooville yesterday. Staff members were around for assistance when needed but were not intrusive or pushy, excellent. My friends and I tried quite a few sofas before deciding on the one I chose which is perfect for my needs. Rhys was very informative and helpful and coffee plus a hot chocolate for my grandson arrived while we completed the sale. I did not use the facilities but my friend was effusive in her praise of how clean and roomy the toilet was, we are very fussy!
The visit was positive in every respect and I am looking forward to the arrival of my new sofa. Well done DFS.

Easy experience to buy a great 3 seater and armchair

I bought a sofa from DFS after much research; the advisor Troy was very helpful and explained very clearly about different options. Very happy with my experience and happy to recommend .

I found Troy at your Waterlooville branch to be friendly, informative and very helpful, nothing was too much trouble

The salesman at the Waterlooville branch was absolutely amazing, Kiran. He made the shopping very comfortable and he was patient to answer the very many questions I had.

My experience was great from start to finish.

All the items we wanted to view were available to try. We met Troy who guided us knowledgeably through all possible combinations of the seating we were interested in. Troy applied no pressure and gave us plenty of time to consider the items. Eventually he also helped us to complete a purchase. Excellent service

My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.

Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.

Polite, friendly and professional yet laidback. Just what the Dr ordered.

I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!

The staff we very helpful and we’re happy to answer any questions we had

We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.

From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.

Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde