We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no p... Toon meer
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Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in... Toon meer
Bedrijf heeft geantwoord
We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting
Bedrijf heeft geantwoord
Staff members not pushy let you wander round but there if you need to ask a question. Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cove... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Verenigd Koninkrijk
- 0333 999 9525
4,9
Uitstekend
6K reviews
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No mesding
No mesding, informed staff no hard sale and time to discuss all aspects, very supportive and knowledgable staff. Thank you
25 juli 2026
Disappointment
Unfortunately, I wasn’t happy with the service. The lad who served us was arrogant. When I pointed out to him that he was pronouncing my surname incorrectly, he said, ‘We’re in the UK and this is how it’s pronounced here, and that’s that.’ I felt very offended. It was very unprofessional. On top of that, he misled us by offering additional services and quoting an incorrect price. All in all, I won’t be going back to that shop.
18 juli 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Found our dream sofa thanks to the team at the Wednesbury store
We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no pushy salesman at all just let us browse at our leisure and helped us when we needed it. We came across the Lorenzo sofa, it was exactly what we were looking for. The friendly sales team provided an excellent service, giving us in depth information about the sofa and the after care options we could chose from. We are very happy with our choice and cannot wait for DFS to deliver our new soda. Would highly recommend this store if you’re after a new sofa.
24 juli 2026
Antwoord van DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Fantastic service delivered by Jet
24 juli 2026
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nicola gave us all the information we…
Nicola gave us all the information we required in a friendly manner .
Gave us all the time we required to make the purchase
24 juli 2026
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Salesperson very helpful knowledgeable…
Salesperson very helpful knowledgeable and no pressure for a sale
16 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very knowledgeable salesperson
Very knowledgeable salesperson, explained everything so well. Service was great, nice and easy.
23 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience and sofa quality and…
Amazing experience and sofa quality and design are really good. Same goes for staff for customer service and experience at the outlet.
22 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We had a very nice experience at the…
We had a very nice experience at the Wednesbury store. The service and patience was top notch and We were served with nice hot chocolate and coffee.
Thank you to John
21 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Anand was so helpful he made feel home…
Anand was so helpful he made feel home so comfortable he made me feel
14 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Super helpful salesman Jeetendra…
Super helpful salesman Jeetendra explained everything regarding our purchase of settee
20 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello Lisa,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Big thank you to Anand who made my…
Big thank you to Anand who made my experience at DFS enjoyable and comfortable as choosing furniture and the right one can be stressful but with Anand help I was able to make the right choice.
18 juli 2026
Antwoord van DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting
12 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff were really introduced themselves…
Staff were really introduced themselves but did hassle us or push us into making a decesion or purchase but were on hand to answer any questions we had
19 juli 2026
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Wednesbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great Service
Great Service, friendly team and relaxing environment - not pushy like some other places I've visited
17 juli 2026
Antwoord van DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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