DFS Furniture - Wednesbury Reviews 

5.549
TrustScore 5 uit 5

4,9

Axletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Anand was very professional, we came the day before and was not pushy and was helpful with all questions, we told him we just needed to make sure to get the measurements correct and we would come in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff members not pushy let you wander round but there if you need to ask a question. Sharna who completed our purchase for usexplained everything clearly to us from care of the sofa to what cove... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Verenigd Koninkrijk

  • 0333 999 9525

4,9

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(5.549)

100.498 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Disappointment

Unfortunately, I wasn’t happy with the service. The lad who served us was arrogant. When I pointed out to him that he was pronouncing my surname incorrectly, he said, ‘We’re in the UK and this is how it’s pronounced here, and that’s that.’ I felt very offended. It was very unprofessional. On top of that, he misled us by offering additional services and quoting an incorrect price. All in all, I won’t be going back to that shop.

18 juli 2026
Beoordeeld met 5 van de 5 sterren

Found our dream sofa thanks to the team at the Wednesbury store

We popped into the Wednesbury store to look for our dream sofa, as we wanted to find the right piece to fit into our newly renovated home. Couldn’t wish for better customer service and knowledge, no pushy salesman at all just let us browse at our leisure and helped us when we needed it. We came across the Lorenzo sofa, it was exactly what we were looking for. The friendly sales team provided an excellent service, giving us in depth information about the sofa and the after care options we could chose from. We are very happy with our choice and cannot wait for DFS to deliver our new soda. Would highly recommend this store if you’re after a new sofa.

24 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Good Afternoon,

Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Nicola gave us all the information we…

Nicola gave us all the information we required in a friendly manner .
Gave us all the time we required to make the purchase

24 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nicola.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Salesperson very helpful knowledgeable…

Salesperson very helpful knowledgeable and no pressure for a sale

16 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very knowledgeable salesperson

Very knowledgeable salesperson, explained everything so well. Service was great, nice and easy.

23 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing experience and sofa quality and…

Amazing experience and sofa quality and design are really good. Same goes for staff for customer service and experience at the outlet.

22 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We had a very nice experience at the…

We had a very nice experience at the Wednesbury store. The service and patience was top notch and We were served with nice hot chocolate and coffee.
Thank you to John

21 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

21 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Anand was so helpful he made feel home…

Anand was so helpful he made feel home so comfortable he made me feel

14 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Super helpful salesman Jeetendra…

Super helpful salesman Jeetendra explained everything regarding our purchase of settee

20 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello Lisa,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Big thank you to Anand who made my…

Big thank you to Anand who made my experience at DFS enjoyable and comfortable as choosing furniture and the right one can be stressful but with Anand help I was able to make the right choice.

18 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We had a great experience

We had a great experience, friendly helpful staff. Very quickly got sorted with exactly what we wanted. Lots of information given so we knew exactly what we were getting

12 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Staff were really introduced themselves…

Staff were really introduced themselves but did hassle us or push us into making a decesion or purchase but were on hand to answer any questions we had

19 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Helpful staff.

Helpful staff.

19 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service, friendly team and relaxing environment - not pushy like some other places I've visited

17 juli 2026
Logo DFS Furniture - Wednesbury

Antwoord van DFS Furniture - Wednesbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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