Diamondpaintinggifts Reviews 131

I had an issue with missing beads. I reached out to customer service. They replied in a timely fashion and help to fix the problem.

I bought bead pen and never received it. I contacted the company and they said it was lost in route. They are sending me a new one. I can’t be more excited to finally receive it soon

I recently received a kit which had been processed at the manufacturers with a colour bead missing. I contacted Diamond painting gifts, and they contacted the manufacturer and replaced the beads at no cost to me. I received them in the mail yesterday. Fantastic service, I had no issues and fully recommend Diamond Painting Gifts. I will be a returning customer. Thank you customer service team.

De la belle marchandise et un bon service rapide ! Merci beaucoup !

It is really nice to be kept up to date on how things are going with my order and the issues that arise thank you so much .

Easy to work with and quick responses.
Emails very polite and professional.

I love this company! Their customer service is awesome. I had a problem with my last order and they were more than happy to help me with the issue. Also, their products are high quality.

Prompt shipping and nothing missing.

This company has amazing customer service. They are quick to answer and very polite. I absolutely love the selection of diamond art set and the prices are great! I have placed 2 orders so far with them and I am very happy. I will definitely be placing more orders with them in the future!

Even though it takes a while to get my order, I love this site, they have a wonderful selection and I like it when I can track my order. I won't order from any other site.

It took a long time to receive the package. However, I love the items I received at a great price. Thank you

Okay the shipment took longer then the website says and they took 3 days to answer but atleast I recieved an answer and the shipment was mailed.

Delivery is fast. Service was great, they dealt with an issue I had fast and efficiently. lovely products. Thank you! 😍

Excellent service. Kept me informed on progress. Would highly recommend

Couldn't believe how quickly these arrived and love the pen I bought which lights up the canvas great help for me. Looking forward to buying some more very soon.

I purchased some eating amd they were broken the company didn't hesitate in helping me by replacing my order which i am very grateful for thankyou very much thankyou guys for your help
Jan

I had a great experience with customer service when a piece I ordered was not available. They were fast in letting me choose the replacement and also added a free gift for the inconvenience. I am very happy with the service and will order again.

I have run out of beads on the Mandala coasters and the Christmas coasters. I have been emailing them since 10/4/22. I have also opened a PayPal dispute since they are dragging their heels with excuse after excuse. At one point, they wanted me to finish the sets (I bought 5) so I could tell them what I really needed. Terrible customer service!

I was sent the wrong picture so I wrote to them and they were very fast getting back to me to get it fixed. They care about there customers and get the problem fix as fast as they can.thank you for your support team they were grate.

My package got lost in transit. The Diamondpaintinggifts Support Team were extremely helpful and sent out a new package free of charge. This is an excellent company to deal with. Thank you for all your help!!