Dibor Reviews 9.390

I was very disappointed to receive the mirror broken but Marisa was amazingly helpful and provided me a beautiful replacement in 1 piece thank u very fast too

the products from Dibor are always beautifully and packaged so carefully . Every delivery feels like a special gift

A pleasure to buy from Dibor. Swift delivery. Always fabulous buys. Thank you.

Beautiful pots only down side they are pictured outside but have no drainage. However they are lovely thank you

Ordered and received quickly, Great cushions very classic style really nice on my garden furniture. Good quality material great price

Great choice of lovely products! Easy ordering and quick delivery! Love my recent purchase!

Great products
Fast delivery
Love the personalisation

Beautiful glasses packaged well - all arrived in one piece.

The item is lovely but delivery took longer than expected. I received a response upon chasing the delivery and someone at Dibor informed me that the parcel was sitting at the local EVRI depot but hadn’t moved along so would check it to see why. However I heard nothing further from Dibor despite me emailing again after a few days requesting an update. The item was delivered a week on just left on the doorstep during the evening without notification and brought in when my son arrived home.

mothers day present she loved it thank you

Lovely product. As described. Excellent service.

The product didn't turn up . After two phone calls to Dibor , eventually discovered it had been damaged in transit and was never going to arrive .

Great quality items and fast delivery. Really love the homeware selection.

​I ordered the Bella Perle 30-piece dinner set, along with two extra dinner plates and two serving platters, for an urgent dinner party. While the dispatch was fast, the rest of the experience was a total nightmare.
My order was held up at the DPD depot for three days. When it finally arrived, the box was suspiciously covered in thick white sellotape. Upon opening the individual boxes, it was a mess:
​Two dinner plates were completely missing.
​One dessert bowl was smashed.
​One serving platter was also smashed.
​Poor Communication & Stock Errors:
I contacted customer service immediately, sent the requested photos, and was promised replacements would be sent that same day. With my dinner party only 24 hours away, I called back to check the status, only to be told the serving platter was suddenly out of stock.
​Zero Flexibility or Goodwill:
Because I was still short on items for my event, I noticed a larger serving platter was available online. I emailed asking if they could send that as a goodwill gesture since they couldn't fulfill my original order in time. They completely ignored my email.
​The Resolution:
Nine days later—long after the dinner party had passed—I had to follow up again just to get a refund. They only refunded the original platter and showed zero care for the fact that I spent the day of my event with a missing and broken set.
​Summary: Between the broken items, missing pieces, and dismissive customer service, I wouldn’t recommend Dibor. If you need a complete set for a specific date, look elsewhere.

I've ordered a few times from here and the quality is always very good. Delivery is normally in a good timeframe too.

Great experience purchasing online.
The process was quick, easy, and very smooth from start to finish.

The product arrived as expected and the quality is excellent.
Very happy with my purchase and would definitely buy from them again.

Highly recommend!

Nice product delivery swift. Unfortunately one item broken. However, was immediately replaced without question.

I have to say that from my experience with Dibor has been excellent,the choses,price,quality and delivery was brilliant.