It’s a super handy way to lose weight as you don’t need to think about it as everything is pre portioned up. Big downside when you look at the ingredients is that there is always salt and sugar, which... Toon meer
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A week in to my first month on DIET CHEF and I have been very pleasantly surprised! I look forward to and enjoy the meals, which are tasty and filling and it has been surprisingly easy to stick to th... Toon meer
Bedrijf heeft geantwoord
The actual ordering and receiving of the meals was a.ok. HOWEVER, trying to cancel the subscription is proving very challenging as I have been met with a wall of silence. Avoid this company, bunch o... Toon meer
Bedrijf heeft geantwoord
I was impressed that delivery was made the next day and within the time slot stated. The meals are full of the protein element, adding veg, fruit and dairy bulks them out nicely and I do not feel hun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Centrum voor gewichtsbeheersing
- Fitness- en voedingsservice
- Voedselproducent
- Maaltijdbezorging
- Wellnessprogramma
Over Diet Chef
Geschreven door het bedrijf
Losing weight never tasted so good!
Chef-prepared meals delivered to your door, satisfying and ready in minutes. Say goodbye to the hassle of counting calories and meal prep. Join over 250,000 people who have achieved their goals.
Why choose Diet Chef?
Reach your goals: Lose up to 7lbs in 7 days with our chef-prepared meals.
Make your life easy: No weighing, measuring or cooking – simply heat and eat.
FREE next day delivery: Choose a day that suits you best.
Eat the food you love: With over 55 delicious options from less than £3.46 a meal plus snacks.
Flexible and convenient: Personalise your menu, change it every month.
How Diet Chef works.
1. Choose your plan: Make your weight loss journey easy with our range of personalised plans.
2. Select your meals: We'll deliver to your door - all you need to do is store in your kitchen cupboard.
3. Heat, eat & enjoy: Microwave and oven friendly - ready to eat in just a matter of minutes!
4. Lose 7lbs in 7 days: With over 15 years of experience you can be confident you'll achieve your goals.
Start now with £50 off!
Geschreven door het bedrijf
14 Day Money Back Guarantee
Try it. Love it. Or your money back.
Try Diet Chef for one day, if it's not for you return your box within 14-days and we'll give you a full refund. Simply get in touch and we'll do the rest.
Contactgegevens
Verenigd Koninkrijk
- info@dietchef.co.uk
- www.dietchef.co.uk
3,6
Gemiddeld
11K reviews
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Query dealt with promptly
Jenny from the member support team dealt with my query promptly and efficiently.
She was very courteous and friendly throughout.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Diet Chef
Hi Jacqui,
Thank you so much for your kind words about Jenny and the support team. We’re delighted to hear that your query was handled promptly and that you felt well cared for throughout.
If you ever need any further assistance or help with your menu, please don’t hesitate to get in touch at info@dietchef.co.uk.
Best wishes,
Diet Chef
Convenient, tasty and it works for me
I am enjoying all the meals and in the first 10 days have steadily lost weight. Yes the pasta is a bit soft but the joy of going to the box and selecting a meal without having to trawl the supermarket shelves is massive
1 oktober 2025
Antwoord van Diet Chef
Hi Wiltshireaway,
Thank you for your wonderful feedback. We're so pleased to hear you're enjoying the meals and already seeing steady progress — that's fantastic!
We really appreciate your note about the pasta; we’ll be sure to pass this on to our team. We know how busy life can be, so we're delighted to hear that having ready-to-go meals has made things easier for you.
Keep up the great work, and if you’d ever like support do get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Antwoord van Diet Chef
Hi Margaret,
Thank you for your lovely feedback. We're so pleased to hear you're enjoying the meals and feel the price point is right. We work hard to offer both quality and value, so it's great to know this is coming through.
If you ever have any questions or need support, our team is always here to help at info@dietchef.co.uk
Best wishes,
Diet Chef
Rip off
At first, the meal choices were good, if a little low on vegetarian options. By the second month, they were getting repetitive and we were cooking our own meals on some evenings. This meant by the third month, there was a lot of unused meals still. So I cancelled and was still charged for the third month even though we received no food. The offer only related to month 1, so months 2 and 3 were very expensive. Would not recommend and won’t do again.
22 juli 2025
Antwoord van Diet Chef
Hi Sally-Ann,
Thank you for taking the time to share your experience. We're glad to hear that you initially enjoyed the meal choices, though we’re sorry the variety felt limited over time — especially for a vegetarian plan.
We do offer a wide selection of meals and always aim to provide enough variety for all dietary preferences. You can also change your menu between deliveries, and our Swap Up service allows you to return meals from previous deliveries to try something new, which may help keep things feeling fresh throughout your plan.
Regarding your cancellation, we’re sorry for any confusion. You weren’t charged for the third month itself, but as you signed up for a longer duration plan at a discounted rate, and chose to end early, the difference in price between the longer plan and the shorter duration you completed was applied.
We appreciate your feedback and are always working to improve our service — particularly around flexibility and variety — so thank you again for sharing your thoughts.
Best wishes,
Diet Chef
Diet Chef experience
My order arrived on time. I started the plan the next day I was looking forward to the start of a new journey and losing the weight. How ever after doing a week on the plan I was disappointed with the result of only losing one pound also as I sampled the meals I found them bland and I could not eat some of them the taste was not pleasant.The texture was too soft.I have cancelled my future order for this reason the plan is not for me.Based on my experience I would not recommend the plan.When I phoned customer service to cancel any future orders they were very help full and cancelled it straight away but it was at a cost of £50.00
28 september 2025
Antwoord van Diet Chef
Hi Josephine,
Thank you for sharing your experience with us. We're really sorry to hear the plan didn't meet your expectations, but we’re pleased to know your order arrived on time and that our customer service team were helpful when you got in touch.
We understand it can be disheartening when the results aren’t what you hoped for in the first week. However, it’s worth noting that Diet Chef members typically lose 1–2lbs per week, which supports safe, sustainable weight loss over time.
We’re also sorry to hear that some of the meals didn’t suit your taste. With a wide variety of meals to choose from, we aim to cater to as many preferences as possible. You can change your menu between deliveries, and our Swap Up service allows you to return meals you don’t enjoy in exchange for others you might prefer.
As for the cancellation fee, we do offer a cancel-anytime policy with no additional charges. However, our longer duration plans are discounted compared to shorter ones, and if a longer plan is ended early, we simply ask that the difference in pricing is covered, as explained in our Terms and Conditions.
Thank you again for your feedback – we’re always looking to improve and appreciate you taking the time to share your thoughts.
Best wishes,
Diet Chef
It’s too expensive
It’s too expensive
Do a monthly subscription of lower payments instalments
For 5 months
Portions are too small
More variety of snacks
Or tell us other products with low calories
20 september 2025
Antwoord van Diet Chef
Hi Sharon,
We offer a variety of plans ranging between 1–6 months at different price points to suit different needs, with payment taken on a monthly basis. Our longer duration plans are discounted compared to shorter plans, and all prices are shown on our website.
Our portions are designed to help support weight loss and are complemented by adding your own fruit, vegetables, or dairy to keep you feeling fuller and energised throughout the day. We also offer a wide variety of meals and snacks, and you can change your menu between deliveries or use our Swap Up service to exchange meals you don’t want for something different.
For personalised advice on our meals please feel free to contact our member support team at info@dietchef.co.uk — we’d be happy to assist.
Best wishes,
Diet Chef
Quit a good variety could do with more…
Quit a good variety could do with more additional information on recipes additions
24 september 2025
Antwoord van Diet Chef
Hi Raymond,
Thank you for your feedback. We’re glad you enjoyed the variety of meals! We appreciate your suggestion about adding more information on recipe additions and will pass this on to our team for consideration.
If you have any questions or need ideas on how to complement your meals, feel free to reach out to us at info@dietchef.co.uk.
Best wishes,
Diet Chef
Enjoying food so far
Enjoying food so far. Courier company messed up the parcel/delivery but Diet Chef sorted it by return.
13 september 2025
Antwoord van Diet Chef
Hi VRS,
Thank you for your feedback.
We’re glad to hear you’re enjoying the food so far. We’re sorry to hear there was an issue with the delivery, but pleased that our team was able to sort it out quickly for you.
If you need any further assistance, please don’t hesitate to get in touch with us at info@dietchef.co.uk.
Best wishes,
Diet Chef
MISLEADING RIP OFF DO NOT GO NEAR THEM…
IF ZERO STARS WERE AVAILABLE I WOULD LEAVE ZERO. Some years ago for over a year I used Diet Chef. At that time they were Brilliant. BE WARNED THIS IS NOT THE SAME DIET CHEF AS WAS. They are A COMPLETE RIP OFF. THEY ADVERTISE REDUCED PRICE MEAL *PLANS* IN MY CASE I OPTED FOR 4 MONTHS. WHAT THEY DO NOT MAKE CLEAR IN ANY WAY IS THAT THE DISCOUNT ONLY APPLIES TO THE FIRST MONTH OF MEALS... AS AN ELDERLY PERSON I AM NOT ABLE TO AFFORD THEIR RIP OFF PRICES AND THE ONLY WAY OF CANCELLING ANY FURTHER RIP OFF PRICED DELIVERIES IS TO CONTACT THEM BY TELEPHONE - and WHEN YOU DO YOU ONLY GET TO VOICE MAIL It then TAKES DAYS TO GET A RESPONSE. THEY ARE AN ABSOLUTE DISGRACE. IN ADDITION THE MEALS ARE PRETTY HORRIBLE - one meal has one very tiny piece of chicken in there might as well have been none at all and pretty much ALL MEALS TASTE THE SAME, almost as though they have all been cooked in the same pot. In addition some of my Items had Jane Plan printed all over them.... ??? TERRIBLE COMPANY STAY AWAY - STILL FIGHTING THEM for FAIR TREATMENT. HUGE DISAPPOINTMENT. DON'T GO THERE, VERY BAD EXPERIENCE.
25 september 2025
Review zonder uitnodiging
Antwoord van Diet Chef
Hi ML,
Thank you for your feedback. We're truly sorry to hear that your recent experience with Diet Chef did not meet your expectations, especially after previously having a positive experience with us.
We aim to be fully transparent with our pricing and policies — all discounts are clearly described on our website, at the point of purchase, and are regularly shared in our newsletters and communications.
We’re also sorry to hear you experienced difficulty getting through to us. We do our very best to answer every phone call as quickly as possible. On the rare occasion that all our team members are assisting other customers, we make sure to return any calls where a voicemail with a name and number has been left. In addition, all emails sent to info@dietchef.co.uk are responded to within 24 working hours.
We’re disappointed that you didn’t enjoy the meals, as we offer a wide variety and receive positive feedback on many of them. If anything was received in error or you had concerns with your order — including any packaging issues — we would encourage you to reach out directly so we can look into this for you.
Best wishes,
Diet Chef
On my way to a slender me soon
The Delivery went well/. I have only been on Diet Chef for just over a week but liking the variety of meals.
Counting on weight loss and keeping my fingers crossed.
So we shall see in a months time - wish me luck
9 september 2025
Antwoord van Diet Chef
Hi Doreen,
Thank you so much for your lovely feedback!
We're really pleased to hear your delivery went smoothly and that you're enjoying the variety of meals so far. With a wide selection to choose from – and the ability to change your menu between deliveries – we hope you continue to find options that you love.
Wishing you all the best on your journey – we have no doubt you’ll reach your goals! If you need anything along the way, our team is always here to help at info@dietchef.co.uk.
Best wishes,
Diet Chef
Antwoord van Diet Chef
Hi Pauline,
Thank you for your feedback. We’re sorry to hear that the meals didn’t look as appealing as you expected.
We work hard to provide a wide variety of tasty, nutritious options, and we’re always looking for ways to improve. If you’d like, we can help you explore different meal choices to better suit your preferences — just get in touch at info@dietchef.co.uk.
Best wishes,
Diet Chef
Good, lots of room for improvement
The plan generally speaking is good. It motivates you to stay on track with your calorie deficiency plan effortlessly. There are however many things I would like to see change:
- The monthly delivery box is bulky to store and heavy to lift. I would appreciate biweekly option for that reason
- If a meal contains pasta - it is always overcooked
- it is not clearly indicated which meals require separate carbs preparation and which include them
- online support could be better. For example one can not change a plan, even during the first few weeks of trying the program
24 juli 2025
Antwoord van Diet Chef
Hi Jade,
Thank you for your honest feedback.
We’re pleased the plan is helping you stay on track and appreciate your suggestions. While biweekly delivery isn’t currently available, we’ll pass this and your other points on to our team to help improve the Diet Chef experience. We’ll also review our meal instructions to make carb preparation clearer.
If you’d like to discuss anything further, please email us at info@dietchef.co.uk - We're here to help.
Best wishes,
Diet Chef
The meals are not particularly tasty…
The meals are not particularly tasty which I can improve with spices. A lot of the times the pasta and rice are mush which I can't do anything about but endure.
The postive is that its helped me get back on track psychologyically regarding sensible portion control but I don't think I will be paying that amount of money just for that going forward.
30 augustus 2025
Antwoord van Diet Chef
Hi Gemma,
Thank you for your honest feedback. We’re glad to hear that Diet Chef has helped you get back on track with portion control — that psychological benefit is an important part of any healthy journey.
We’re sorry that some meals didn’t meet your taste expectations and that the texture of the pasta and rice was disappointing. Don't forget, you can use our swap up service to exchange meals you don’t enjoy for ones better suited to your taste.
If you’d like any support or advice on meal choices, please don’t hesitate to get in touch with our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
Seems good however is costly…
Seems like a good plan and have been loosing weight as a result however costing has proved deceptive
4 augustus 2025
Antwoord van Diet Chef
Hi Matthew,
Thank you for sharing your feedback — we’re pleased to hear the plan is helping you lose weight.
We’re sorry to hear that you found the costing confusing. We aim to be transparent about our pricing and always encourage customers to reach out if they have any questions.
If you’d like any further information or support, please don’t hesitate to contact our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
Good variety of meals …
Good variety of meals So far ( I've only done two weeks ) two items i have not liked they were far too spicy ..
29 augustus 2025
Antwoord van Diet Chef
Hi Mcdonald,
Thank you for your feedback and for trying Diet Chef over the past two weeks. We’re glad to hear you’re enjoying the variety of meals available.
We’re sorry that a couple of the meals were too spicy for your taste. Remember, you can change your menu between deliveries or use our swap up service to exchange meals you don’t enjoy for ones that suit you better.
If you ever need any assistance with this or have any questions, please feel free to contact our Member Support Team at info@dietchef.co.uk — we’re here to help.
Best wishes,
Diet Chef
I lost 1.5 stones weight with Diet…
I lost 1.5 stones weight with Diet Chef. Even when my goal was reached, I bought meals bi-monthly to keep on standby.
Diet Chef taught me portion size is very important.
I chose the Vegetarian Plan, but due to becoming vegan, I cannot continue with the meals unfortunately. I contacted Jenny at Diet Chef to explain this, and she fully understood. I will keep a look out in future, in case they produce a Vegan Plan.
9 september 2025
Review zonder uitnodiging
Antwoord van Diet Chef
Hi Lorraine,
Thank you so much for sharing your experience — and congratulations on your weight loss success!
It’s fantastic to hear how Diet Chef helped you reach your goal and build healthy habits around portion control. We're also really pleased to know you found the meals convenient to keep on standby afterwards.
We completely understand your decision to move on due to your new vegan lifestyle, and we’ll be sure to pass your kind words on to Jenny. Your feedback about a Vegan Plan is appreciated and has been noted — it’s something we’re continuing to explore for the future.
Wishing you all the best on your continued journey to health and wellbeing.
Best wishes,
Diet Chef
The taste is vile
The food is horrible couldnt eat most of it would never recommend diet chef
9 september 2025
Antwoord van Diet Chef
Hi Beverly,
Thank you for taking the time to share your feedback, and we're really sorry to hear that you didn’t enjoy the meals.
We understand that everyone’s tastes are different, which is why we offer a wide variety of options and allow you to change your menu between deliveries. We also have a swap-up service, so if there are meals that aren’t quite right for you, we’d be happy to help you try something new.
If you’d like support with updating your menu or sharing more detailed feedback, please don’t hesitate to get in touch with our team at info@dietchef.co.uk — we’d really like the opportunity to make things right.
Best wishes,
Diet Chef
Just had the lasagna disgusting the…
Just had the lasagna disgusting the pasta was soft and runny definitely not have that again.
8 september 2025
Review zonder uitnodiging
Antwoord van Diet Chef
Hi Mamak,
Thank you for your feedback — we're sorry to hear that the lasagne wasn’t to your taste.
We appreciate all comments, as they help us improve and ensure we’re offering meals our customers enjoy. With a wide variety of options available, we hope you find other meals on the menu that suit your preferences better. Don’t forget, you can change your menu between deliveries, and we also offer a swap-up service if you'd like to try something new.
If you’d like any help updating your menu, our team is here at info@dietchef.co.uk.
Best wishes,
Diet Chef
I still have not received my box
I still have not received my box. DHL had sent me several emails that the parcel is with them, or it has been delayed. Expected delivery was 03/09. Maybe you need to choose a different delivery partner
8 september 2025
Antwoord van Diet Chef
Hi J,
Thank you for your feedback, and we're very sorry to hear that your box has been delayed.
We completely understand how frustrating this must be, and a member of our team will be in touch shortly to help resolve this for you.
Thank you for your patience, and we’ll make sure this is looked into as a priority.
Best wishes,
Diet Chef
Order delivered to incorrect address
Order delivered to incorrect address. Product contents appear to be less than orders from when I was previously signed up to your scheme.
31 augustus 2025
Antwoord van Diet Chef
Hi David,
Thank you for your feedback.
We're sorry to hear about the issue with your delivery. A member of our team has spoken with you over the phone to help resolve this, and we hope the matter is now clearer.
Regarding your comment about the contents of your order, our plans and portion sizes remain consistent and are carefully designed by our team of registered nutritionists to support healthy, sustainable weight loss. However, if you feel something is missing or incorrect, please don’t hesitate to get in touch with us again at info@dietchef.co.uk so we can look into it further for you.
Best wishes,
Diet Chef
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