Direct Bullion Reviews 208

A big shout out to John Donovan who helped me with my investment at Direct Bullion . I was rather jittery entering into this type of world of investment but John allayed any fears that l had . He answered question after question to the extent l was happy to proceed . So much so l have recommended the company to colleagues & friends. Service was second to none.

What great service and a lovely gentleman John Donovan was very professional and gave me a great experience thank you to John and all his team
Highly recommended

I have never attempted to buy bullion before, Well.. John at direct Bullion guided me through the process, he was friendly and professional also very patient given the amount of questions I asked!
I will be continuing to buy with John!

Thank you so much Direct Bullion and especially to John Donovan. Super polite and helpful.
Looking forward to working together in the near future!

Excellent experience with Direct Bullion. John Donovan has been amazing and helpful throughout.

Great experience from start to finish with John purchased for a long term investment very helpful through out the process.

Helpful contact and information, prompt delivery of purchase.
Trusted process and procedures straightforward and reliable.
From first contact with my account manager Aston, I have received all the information I requested in a format that was easy to understand.

Great service, very clear and honest advice. Aston was brilliant and made contact and kept me informed of the process. Everyone I have spoken to at Direct Bullion have been very polite and helpful.
Thank you.

Jack the sales manager has been wonderful, so helpful, he kept me informed at every step of the process.

Having placed an order in November for quite a lge amount, for me at least, I finally received my coins last weekend. I had become quite sceptical due to the length of time but James Byrne kept me updated with the process. There were times when I was quite concerned but James appreciated that and even coped with me when I asked if it was a scam etc etc. Patience has paid off and I would use this company again.

It's been a fantastic experience dealing with Direct Bullion, and Aston in particular has been outstanding. He not only took the time to talk me through the various options to invest in gold bullion, but also followed up post sales with ensuring that I fully understood the next steps in terms of taking delivery and securing the products. I'll definitely be purchasing from DB and Aston again in the near future.

Although I have other investments, I hadn’t bought gold before, so I felt somewhat apprehensive, especially when buying online.
James explained my options and helped me invest. I was made aware that demand was high, so a delivery delay was inevitable. The price is locked in once an order is placed, and I was comfortable with this arrangement. I now have the goods, and I'm already seeing the benefit of investing in gold. I happily recommend Direct Bullion to anyone thinking of investing in precious metals.

My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my purchase. He was Informative, friendly, gave good advice and very knowledgeable. Payment along with all the paperwork was straight forward and easy. A minor critisism would be the length of time the deal was completed in, but I now have some lovely Gold Coins which I am very pleased with.
Roger

I knew I wanted to purchase gold but I didn’t know where to start
I listed a bunch of traders and applied on line or via phone
I experienced impersonal responses ranging from dismissive to indifferent
Then I phoned DB and Harry Higgs answered the phone
Game changer ! Harry was lively genuine and made me feel confident and comfortable
Harry guided me through my purchase with patience and humour
I would wish for anyone entering the world of gold trading that they get a Harry Higgs intermediate
Harry is a star and I am lucky that he answered my call

Jack helped me move my pension over into Gold. Very happy with the transfer and the overall experience. Highly recommend.

From start to finish the process was very clear,from my initial contact with Paddy and then finalising my purchase with Harry. Will be using Direct Bullion again. Highly recommended

I have used these guys for several transactions, some small and some large and they have always delivered in terms of service and professionalism. Jack was really helpful on my last transaction.

I’ve now purchased both gold and silver from this company, and on both occasions the experience has been excellent. The process was straightforward, communication was clear, and everything felt secure and reliable throughout.

Jack and Shaun in particular deserve recognition — they are professional, knowledgeable, and always make sure I’m well looked after. It’s reassuring to deal with a team you can genuinely trust.

I wouldn’t hesitate to recommend them to anyone looking to buy precious metals.

Great service. Professional support throughout

John B was very helpful, informative and very efficient. Great communication with updates on the delivery. The whole process was very smooth and very helpful. Thank you