Direct Heating Installations Reviews 

Hi the engineer that carried out maintenance to my boiler did a excellent job of work I had asked if he could check out a particular unit that was installed as an extra protection to actual boiler unfortunately one of the isolation valves on the unit became faulty and was leaking when turned back on. These valves are of the throw away type and can not be repaired. The engineer made inquiries to see one was obtainable but was going to a week before it could be obtained the engineer told me that he could bypass by removing the unit or the other option was to install a new unit.

But could only be done the next day to which I agreed he came installed it e c t and my boiler as been okay since James jenkin

Great services from enquiry to commissioning! Had a boiler replaced and would recommend and will use again.

Matt, Rachael and the team were a pleasure to engage with. Communication is pretty good, and it speaks volumes that not only are they a very busy little team, but also that they came recommended. Matt's a very easy guy to chat to and the work they've done for us has made life a lot more comfortable. Be sure to keep them topped up with biscuits.

When let down by another supplier, from 1st contact to completion, DHI managed to install a new system in just 3-4 days.

Whilst other businesses are busy apologising for second-rate service, their installation team was professional and hardworking and delivered on their promise.

The service carried out on my Immersion Water Tank was exemplary and fixed the leak instantly whilst also providing me with the information I needed for any future problems that could arise. Great Customer Service from Rachel too who was quick to respond to all my emails. Excellent service all round.

Really pleased with the quality of the work and customer service. We have used DHI for quite a few domestic jobs (heating / bathroom) over the last couple of years and the quality has been first rate.

Team were very polite, professional, tidied after themselves and job was competitively priced

Direct Heating Installations installed our boiler on time and in a competent and friendly manner. We were pleased overall with the efficiency and care.

Absolutely 5 star service from start to finish , Liam and his team were a delight to have around , would recommend this company to anyone without hesitation .

Absolutely superb service in every way. Efficient, polite, spotlessly clean and everything better than expected! We highly recommend this brilliant Company.

I have found Direct Heating Installations to be very reliable in arranging appointments and turning up when they say they will - not always easy to find! We got the quote really quickly and the work was carried out very efficiently with no problems - Jake our installer was really polite, clean and finished the work ahead of schedule. Our central heating problems have been fully resolved.

Jake was very professional, helpful and knowledgeable and did a great job. He was lovely to have around and left everything clean and tidy. Would highly recommend.

We have been using Direct Heating Installations since they first stated up many years ago. They are a reputable and reliable local company. All the staff are efficient, friendly and courteous.

Matt and the team has provided us with years of excellent service. You came again to my rescue when my hot water cylinder sprang a leak. You came at short notice and sorted the problem. You give no nonsense quotes. You and your team turn up exactly when you say you are coming. Always pleasant and tidy. Thank you

Called as we were having problems with our boiler. Inspected it the next day and diagnosed the issues. Parts ordered and fitted within 48 hours. Highly recommend. Completed a full service for us as well.

Always great service from this company. Lovely staff

The work was done to a very high and neat standard.The team kept us up to date throughout the installation of our new boiler.They ensured they tidied up after each day and explained how to use the system.
Thank you to Direct Heating Installations a very professional job at a great price.

Did exactly has promised. The workers were on time every day and left when they said they would. The property was kept clean and tidy, and the job was completed in 3 days as promised. Very happy with the workmanship, and the staff involved were a pleasure to deal with. Very competitively priced and I would highly recommend this company.

Needed a repair a radiator valve which failed and meant I had no central heating, having had to drain the system to stop the leak.
I've not used Direct Heating Installations (DHI) before so was entirely reliant on online reviews to find someone. Ended up speaking to Matt and within a few minutes I had an appointment that he had managed to fit in for the next day. He asked for pictures to ensure the engineer had the right parts & said the engineer would call before arriving. Next day, call came from Jake who arrived shortly afterwards. He was polite, friendly and professional and having checked with me about Covid matters got on with the job. He did a thorough job, replacing valves, refilling the system and ensuring the central heating was functioning properly, leaving everything neat and tidy.
The cost was in line with the other company I had contacted and for what was effectively treated as an emergency repair I am very happy with the outcome.
I had a couple of small queries the next day, and Jake called me back and asked me to monitor things and keep him informed, but he was more than happy to come back if anything needed further minor adjustment. Things are settling in so I don't think anything more is needed but great to know DHI really cares the customer is happy.

Very professional outfit and well run business. Understood my needs, surveyed and quoted with minimum fuss. Job set up quickly and plumbers were very polite, tidy and easy to have in your home. Thanks!