Direct Specs - Wolverhampton Reviews 15

TrustScore 4 uit 5

4,2

Stafford Road, WV10 6HH Wolverhampton, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have just ordered my first pair of varifocal glasses from Direct Specs. The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried t... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gezondheid en medisch

Informatie afkomstig van verschillende externe bronnen

We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!


Contactgegevens

  • Stafford Road, WV10 6HH, Wolverhampton, England, Verenigd Koninkrijk

  • 01902 717 744

4,2

Goed

TrustScore 4 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 4 van de 5 sterren

Wolverhampton branch

Wolverhampton branch
Suranne was extremely helpful but also very knowledgeable. Her opinion was welcomed regarding some of the frames I tried on, but she left the final decision to me. I didn't feel under any pressure it was all very relaxed.
I would definitely recommend Direct Specs as their prices are very competitive.

18 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great choice and excellent service

I have just ordered my first pair of varifocal glasses from Direct Specs.
The lady was very helpful and took time to help me choose the right pair & explained about the different types of varifocal lenses & anti glare coatings.
I have used Direct Specs for many years now and will continue to do so.
There is always a good choice of frames & the service is always excellent. Service with a smile.

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Surhan was still a bundle of fun

Surhan was still a bundle of fun made myself and my wife feel at ease.no pressure to buy.no add ons.great value
This is our third year using this place.never had any problems at all.Would recommend to anyone.

13 februari 2024
Review zonder uitnodiging
Logo Direct Specs - Wolverhampton

Antwoord van Direct Specs - Wolverhampton

Hi Michael. Thanks for your kind review, your feedback has been passed on to Sarhan who does a wonderful job at our Wolverhampton branch!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Very helpful staff and delighted with service received by Sarann at Wolverhampton branch today when I visited for advice regarding repair for long distance glasses. She went above and beyond to repair my glasses whilst I wait for a replacement to be ordered.
Have used Direct Specs for a number of years and would definitely recommend; Wide choice of frames, fast processing/notication of collection and excellent customer service.

1 december 2023
Review zonder uitnodiging
Logo Direct Specs - Wolverhampton

Antwoord van Direct Specs - Wolverhampton

Hi Fergus, thanks for your review. Your kind comments have been passed on to Sarhan at our Wolverhampton branch!

Beoordeeld met 5 van de 5 sterren

Very competitive prices and great customer service

Brilliant place I have had glasses from here several times and the selection and prices compared to other high street opticians are extremely competitive. My most recent experience was to go in for a repair on my glasses. The lady working there Sarhan repaired my glasses, didn't charge me for the repair (most places would have) and the customer service was excellent. Highly recommended.

8 februari 2023
Review zonder uitnodiging
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Antwoord van Direct Specs - Wolverhampton

Hi Jane. Thanks for your review, really pleased to hear you've had a positive experience of our Wolverhampton branch. Your kind words have been passed on to Sarhan!

Beoordeeld met 5 van de 5 sterren

Great product Great price

Easy to use website. Product ready in less than 1 week. Great service

25 november 2022
Logo Direct Specs - Wolverhampton

Antwoord van Direct Specs - Wolverhampton

Hello, Paul. Thanks for your review of our online service. Pleased to find you've had an easy ordering experience and a quick turnaround.

Beoordeeld met 5 van de 5 sterren

Rapid delivery of prescription sunglasses

Ordered prescription sunglasses Monday morning online and collected them from the Wolverhampton branch Friday morning. Great service.

25 juli 2022
Logo Direct Specs - Wolverhampton

Antwoord van Direct Specs - Wolverhampton

Hello Andy. Thanks for taking the time to review our online service, great to hear your experience was quick and easy!

Beoordeeld met 5 van de 5 sterren

Really great service

Really great service, so happy with my glasses Suranne was very helpful nothing was too much trouble, glad I found them on the Internet, quick service, well worth a trip to see them

4 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have had 2 pairs of varifocals and 1…

I have had 2 pairs of varifocals and 1 pair of sunglasses, messed up on all 3,rather pay the extra from the opticians, won’t be going back.I thought someone was supposed to be getting in touch,but obviously not.

31 maart 2021
Review zonder uitnodiging
Logo Direct Specs - Wolverhampton

Antwoord van Direct Specs - Wolverhampton

Hi Sue, thanks for your feedback and we're sorry to hear you're not happy with your glasses. We will be happy to look into this further for you if you could provide us with some further details such as your full name and the date(s) of your visit(s). We would be grateful if you could email the information over to sales@directspecs.co.uk at your earliest convenience. Wishing you our best intentions at all times - Direct Specs Customer Care Team

Beoordeeld met 5 van de 5 sterren

Glasses were great.

Ordered a set of glasses for my wife who has dementia and she broke hers. Easy to order but seemed to take a while for delivery, contacted them and the fault lay with the post office said he'd tried to deliver but no one was in, wrong he didn't try to deliver, he left no card making it awkward to get them re-delivered, not Direct specs fault, they helped and were so nice I'm ordering a pair for myself. The glasses first class.

23 juli 2020
Review zonder uitnodiging

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