I love my new denim dress! Arrived quickly, well packaged (as always) and good communication. Perfect for summer with sandals, trainers and will be enjoyed in winter with boots. Detail on it is amazi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Donna Ida never disappoints. Every piece I’ve bought over the years has been consistently well‑made, cleverly designed, and constructed with real thought — and the Miryam shirts are no exceptio... Toon meer
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Everything about ordering is easy. Postage and delivery updates throughout and then when the items arrive, they are pure luxury. Best fabrics, best quality. My favourite shopping experience is with Do... Toon meer
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Outstanding!!! No other compony will provide such an experience to try, to feel and decide what to keep as Donna Ida! Ana, the personal stylist will take care of your own personal needs, will expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop the latest styles from Jean Queen Donna Ida's seasonal collections plus her classic never out of stock lines. For personal fit and style advice from the team call or message +44 7488 845854.
Shop at Donna Ida
Geschreven door het bedrijf
- 30 day returns policy
- We offer a 30 day returns policy. Remember not to remove the tags.
- Worldwide shipping
- Free UK Returns
- On all full price orders.
- We’re Here for You
- DONNA IDA is known for its customer service as much as its denim. WhatsApp, DM or live chat us day or night, 7 days a week for friendly, informed and embracing style advice.
Shop with Confidence
Easy returns, no fuss
Enjoy 30 day returns and straightforward exchanges if it’s not quite right.
Contactgegevens
London, Verenigd Koninkrijk
- +44 7488 845854
- hello@donnaida.com
- www.donnaida.com
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4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing customer service
Amazing customer service. Great jeans. What’s not to love. Highly recommend
26 mei 2026
Antwoord van Donna Ida
Michelle you are so kind. Thank you so much! Enjoy! Lots of love, Donna x
Antwoord van Donna Ida
Welcome to the family Janet! Thank you so much for posting this. Lots of love Donna x
Antwoord van Donna Ida
I am so happy to hear this! Thank you for sharing your experience, we really appreciate it xx
Wonderful service from beginning to the…
Wonderful service from beginning to the end - thank you!
19 mei 2026
Antwoord van Donna Ida
This makes me so happy! Thank you so much for sharing your experience. Lots of love Donna x
Another huge hit in my wardrobe!
Another huge hit in my wardrobe!
Dusty I love you 💖
The jumpsuit I’ve always needed.
18 mei 2026
Antwoord van Donna Ida
I love Dusty too! I am so happy you are delighted xx
Donna Ida jeans are always great
Donna Ida jeans are always great. These are a perfect fit and good helpful advice when buying
14 mei 2026
Antwoord van Donna Ida
This makes me so happy to hear Kate! Thank you so so much for sharing. Lots of love, Donna x
Great Brand with perfect Customer Service.
Customer service is the mainstay of this brand and my customer advisor Ana is just the best!
She has taken the time to get to know my style and always recommends the perfect size no matter which style of jeans I choose.
I appreciate her professionalism mixed with warmth and friendliness!
5 star service from her.👌🏽😍
13 mei 2026
Antwoord van Donna Ida
I absolutely love to read this! Ana is a superstar, I am so happy that you are delighted dear Glynis. Thank you for shopping with us! Donna x
You get a very personal experience from…
You get a very personal experience from Donna Ida and I would say that it is among the best out there.
7 mei 2026
Antwoord van Donna Ida
Thank you so much Caroline! I am so so happy to hear this, thank you for sharing! Lots of love from Donna x
Antwoord van Donna Ida
Thank you so much Suzanne! Your review is so so helpful and I am so happy that you are delighted. Lots of love Donna x
I love Donna Ida
I love Donna Ida - her jeans are the best and her service just as good. Ana couldn't possibly have been more helpful.
Couldn't recommend the company and their wonderful jeans more highly.
28 april 2026
Antwoord van Donna Ida
Thank you so much Stephanie! I really love to hear this, it makes me so happy. Thank you! Lots of love, Donna x
The best costumer service and…
The best costumer service and sustainable jeans I’ve been buying for years
20 april 2026
Antwoord van Donna Ida
Thank you dearest Ellie, you are a stylish woman so this makes me so happy to hear! Lots of love, Donna x
Wearing Donna Ida always helps me feel…
Wearing Donna Ida always helps me feel my best! I've never had so many compliments as when I wear one of her jumpsuits: the fit is exquisite, the details are spot-on and the finish is superb. 100% top marks to the Queen of Jeans!
22 april 2026
Antwoord van Donna Ida
Kate thank you so much for this!! You are a superstar, and look so so amazing in everything. Enjoy! Xx
Really great customer service
Really great customer service. I ordered two products and the sizing was incorrect so I was able to contact customer service and they helped me immediately. Ordering the correct size of product and arranging for my items to be returned. Thank you.
16 april 2026
Antwoord van Donna Ida
Hi Francine, thank you so much for letting us know! I really appreciate you taking the time. Lots of love and thanks, Donna x
Another fabulous purchase 💖great…
Another fabulous purchase 💖great service and quality items . Thank you ⭐️⭐️⭐️⭐️⭐️
6 april 2026
Antwoord van Donna Ida
I am so pleased you are happy Jayne! Thank you for letting us know. Lots of love Donna x
I received my gorgeous Special agent…
I received my gorgeous Special agent jacket and I immediately fell in love with it. The denim and cut of it are so beautiful, it’s just perfect. So excited to style it and wear it….Thanks so much Donna 🥰
4 april 2026
Review zonder uitnodiging
Antwoord van Donna Ida
I am so happy you love it Lucie! This makes my heart sing! X
Lovely jacket and excellent customer…
Lovely jacket and excellent customer service- thank you!
1 april 2026
Antwoord van Donna Ida
I am so happy you love it Denise! Thank you! Xx
I ordered an item over a week ago and…
I ordered an item over a week ago and still haven't received it ....no one seems to know where the parcel has got to. I resent paying £5 for postage and tracking and having such a shoddy service. I can't really rate anything positive about my experience so far.
...........
To update this experience, Donna Ida contacted Royal Mail and it turns out the problem was at their end . Donna Ida kindly refunded my postage. I received the dress which is of excellent quality and fit.
2 april 2026
Antwoord van Donna Ida
Dear Amanda, I am so sorry to hear that your delivery has not arrived. We use Royal Mail and usually find the service very good. Once we pack and ship your order we are passing it into a trusted delivery partner's hands. I have asked the team to monitor your package and in the meantime to refund your postage. When your order arrives I hope you love it very much! With best wishes to you, Donna
Classy tshirt and super service
As always the service from Donna and her team is exceptional and personal. My new classic puff sleeve tshirt in navy is a generous fit and a stylish accompaniment to my many DI jeans.
21 maart 2026
Antwoord van Donna Ida
Oh this makes my heart sing to read this! Thank you so so much for posting such a great review, and I am so happy you love your tee - great choice! Lots of love, Donna x
Good product Lovely material
Good product Lovely material; colour as expected & like the design- tie is a lovely feature.
Sleeves for me, are too short I'm 5'9" / possibly have longer limbs than average.
Would look classier if sleeves were longer.
2 april 2026
Antwoord van Donna Ida
Dear Anne, thank you so much for taking the time to post a review. I am so glad you like the Miryam shirt, I am really enjoying mine too! I am sorry that you are finding the arm a tad short, it is standard length and as you say you are lovely and tall which is a blessing. With thanks to you for your order, Donna x
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