Door Hardware Center Reviews 8

We were looking for door hardware for our recent home renovation. So glad we found Door Hardware Center! They have a great selection and their pricing was very fair. We called them with some questions and spoke to a very knowledgeable staff member. They were able to answer all of our questions and were very friendly. The order arrived in just a couple days and the quality was better than we expected. We will be using Door Hardware Center in the future and make sure to recommend them to our family and friends!

Really efficient quoting process. Fair prices

No issues, all fine. Competent support.

Difficult to return unopened product. Followed their onerous requirements to a T and still had not received a refund one month later. Had to contact them to force the refund and was then charged a $50+ restocking fee, which I did not anticipate due to their very poorly written return policy.

Ordered Door Handles from doorhardwarecenter.com in Sep 2025, worth $542. Got the delivery promptly and in good shape. However the handles would not fit. So had to return them. The UPS return fee was $40. The restocking fee was $80. That is 22% loss for me as customer. To be fair they talk about this on their website. But it really pinches when you realize the loss of $120. Hard to give a great review for this company when one feels the pain of the loss.