Dorset Plumbing Reviews 

122
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The customer service was great, I needed a service for my rental property and Doreset Plumbing were quick to arrange this and liase with timings and certificate. They did exactly what they said and w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

After visiting me to provide a bathroom fitting quote I never heard from them again despite several emails and voice messages. Didn’t even have the courtesy to advise they weren’t interested. I’ve now... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently had Dorset Plumbing go to 1 of my properties to do a Landlord Gas Safety. My tenant asked for a PM visit and I got a couple of text messages, 1 on the day and 1 when the engineer was on his w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very professional from start to finish. The 1st time putting the heating on in our customer reception and the boiler decided not to work. Called these guys off a recommendation as I was let down but 2... Toon meer

Bedrijfsgegevens

  1. Gasingenieur
  2. Loodgieter

Geschreven door het bedrijf

Call 01202 668822 for plumbers in Bournemouth, Poole, Christchurch and Dorset. Boilers, bathrooms, drains, leaks, gas safety checks and emergencies.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(122)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Provided a quote for plumbing works

Provided a quote for plumbing works, booked it in only for the engineer to turn up and walk off site within 15 mins. You then receive a second quote later in the day for twice the price. They refused to break down how the labour cost increased 3 fold. They cant quote a job so avoid if you can.

18 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish, confident, friendly, efficient service from quote to fitting, great price, excellent engineer who could not have been more helpful.
Very impressed and highly recommend

13 augustus 2021
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for the review, It is so hard to get customers to write positives so we really appreciate it

Beoordeeld met 5 van de 5 sterren

Best for Boiler Service - Thanks!

I dealt with Vince organising our boiler service, he was friendly and very professional. Boiler service was carried out as planned. Will use again. Thanks!

15 mei 2021
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for the great review it really means a lot to us. All the Best

Beoordeeld met 5 van de 5 sterren

These guys are terrific

These guys are terrific, I cannot rate them highly enough, we have used them twice once when we returned from holiday to a broken boiler; they came early the next day and got it fixed within a couple of hours and then a second time to install a nest thermostat and actually ended up sorting out another issue at the same time completely free of charge.....first class service both times and extremely competitive pricing, we will definitely be using Dorset plumbing for all plumbing from now on......

2 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vince and the team are fantastic and…

Vince and the team are fantastic and extremely helpful. They are very quick to attend jobs, send timely updates for arrival time and do a very clean and professional job once there. Vince has exceptional customer service skills and does not hesitate to get any problems fixed ASAP. We will definitely be using Dorset plumbing again in the future. Thanks again

5 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gas check

A reliable , trustworthy company who detected a gas leak and remedied the situation immediately .Thank you. .

25 september 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for the great review we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Replaced kitchen tap and pipes and capped off gas

Replaced kitchen tap, tidied pipes and removed old gas fire. Good, tidy work. Stuck to the reasonable price. Thank you!

25 september 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks a lot for the great review and for giving us the opportunity to carry out your job we really do appreciate it

Beoordeeld met 5 van de 5 sterren

Combi Boiler and Nest…

Had a combi boiler fitted nearly two months ago. Quote and options given were fair priced in comparison to others. Work was completed in time stated by Scott Who was knowledgeable and did a clean and tidy job. Also had Nest fitted which has been good. Guys returned recently to assist with moving the Nest product which I had asked for. Again very helpful. Would recommend and will use again. Thanks

23 september 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for the great review. We are pleased you are happy with your new boiler and once again thanks for giving us the opportunity to carry this work out for you

Beoordeeld met 5 van de 5 sterren

Had a straightforward boiler service…

Had a straightforward boiler service done and I would like to say how impressed I was with the service and the young man (Tom) who did the work. He was friendly, chatty, professional and efficient and is a credit to the company. I would have no hesitation at all in recommending this company for your plumbing needs, and fully intend to use them again. Thank you!

2 september 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks a lot we really appreciate you taking the time to leave this great review

Beoordeeld met 5 van de 5 sterren

Had our boiler serviced by them

Had our boiler serviced by them, the engineer turned up on time, polite and tidy.

1 september 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for taking the time to leave this great review

Beoordeeld met 5 van de 5 sterren

Wouldn’t use anybody else for my boiler…

Wouldn’t use anybody else for my boiler and plumbing . They are superb . Fixed my boiler the next day . Plus have used them for annual service twice .Automatic text to let you know when they are coming so no hanging around waiting .
Very reasonably priced ...with clear quotes .
Really friendly team .
I recommend to everyone .

27 augustus 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

We are so pleased that you took the time to leave us this review. It is so hard to get customers to take the time to leave reviews especially great one's like this. All the best

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Dorset plumbing fitted a new boiler and also did a Landlord Gas Safety Certifcate for me. I can highly recommend them they handled the whole job for me including liaising with both my tenant and the letting agent. The job ended up being nearly half of what I had been led to believe by other plumbers. I was particularly pleased with their customer service and knowledge of the rental industry and their help with a number of awkward issues relating to the job. I will definately be using them again and highly recommend them.

24 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I tried this company

I tried this company , but would never use or recommend them. They were happy to diagnose the problem but reluctant to fix the problem. Maybe they just operate on call out charges. When I spoke to the boss , he was extremely rude and unpleasant. Do not use this company.

11 augustus 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

We was happy to carry out the work, but when you booked in you gave us the impression the keys where located very close to the property, but it is a 10 mile round trip so Unfortunately as the work was booked in for 9.00 adding 40 minutes to the engineers diary was not an. When you called you was quite angry so i ended the call. We offer in my opinion the best plumbing service in the Bournemouth and Poole area and had arranged to return, but after seeing this review we have now canceled any future appointments and wish you good luck

Beoordeeld met 5 van de 5 sterren

Great little company

Great little company, highly recommended. I have been using this company for just over a year. They give fair quotes, email reminders of appointment which is really helpful, and most importantly do a good job. Vince is always helpful and I even got an email back in the evening to a concern so can't fault them. They picked up a few issues during the boiler service in Dec and I booked them in for the necessary work yesterday.Ben did the service and repairs and is very friendly, professional and gives you confidence a good job has been done. Thanks

9 januari 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Unresponsive

Left a detailed message on their answer phone, including my telephone number and a description of the problem. Nobody bothered to phone back..

3 januari 2020
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

I am sorry you feel we have let you down by not calling you back . We return every missed call and voicemail we receive.

During the Christmas break we came back to hundreds of voicemails and can only apologise if we missed your call. If you email me directly info@dorsetplumbing.com i will personally call you from my mobile and get an engineer to sort your issue out .Regards Vincent

Beoordeeld met 5 van de 5 sterren

A great company - Highly recommended

A great company. Nothing too much trouble & always polite & efficient when giving my boiler its annual service. This year they also replaced a badly leaking kitchen tap & a broken stopcock quickly & efficiently & all without breaking the Bank

23 december 2019
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks so much for taking the time to write us a review we really appreciate it and thanks for being a loyal customer.

Wishing you and all your family a merry Christmas

Beoordeeld met 5 van de 5 sterren

Great experience with Dorset Plumbing

Great experience with Dorset Plumbing. The second time i have used the company. This time replacing a 20 year old boiler, changing a kitchen tap and moving a radiator. Scott was a great plumber, punctual and explained what he was doing, everything was done expediently and left tidy. The company provided online reminders prior to each day, the quote was provided online and easy to access. Definitely recommend these guys and will use again.

20 december 2019
Review zonder uitnodiging
Logo Dorset Plumbing

Antwoord van Dorset Plumbing

Thanks for the great review, not many people take the time to leave good reviews and we really appreciate that you have . I hope you have a great Christmas all the best

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