We had a great experience picking out a new mattress for our first home, Lorraine from the dreams located in Bury was so helpful and supportive the whole time. She offered drinks, the sleep test and t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Floor staff not fussy but very helpful. Issy suggested doing bed assessment, which proved to be helpful. Bed suggested was way out of my price range so she suggested other mattresses in my price range... Toon meer
The Sales Assistant Jamal was very attentive and helpful. We were made very welcome on our arrival. He offered us tea and took time to assist us in our decision making when choosing the mattress for m... Toon meer
We were shown around by George who greeted us at the door and took us out on the sleep machine to help find our ideal mattress. He was very patient and helped us try several until we found one that wa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Verenigd Koninkrijk
- www.dreams.co.uk/help
- www.dreams.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic customer service
The staff at the Shirley branch were fantastic. All were so friendly and knowledgeable. Lauren was particularly awesome. Fantastic customer service and great products. Would highly recommend.
Our dreams experience was very good
Our dreams experience was very good. The sales assistant was very friendly and knowledgeable and allowed us to come to our own, well-informed decision.
My son also got to try the sleep matching system they have in store. This allowed the best mattresses to be matched to his style of sleeping. Great technology which made the mattress selection process much more efficient.
Shout out again to our lovely sales assistant who was only covering for the day from another store!
I would like to express my sincere…
I would like to express my sincere thanks to Gabby of Dreams Altrincham for the outstanding service she provided during our visit. Her depth of knowledge about the different bed options was exceptional, and she explained everything in a way that was both clear and unbiased. Gabby is an incredibly friendly and engaging salesperson, never pushy, and truly a pleasure to deal with. We are very grateful for the time she spent with us and for the care she took in helping us make the right choice.
Popped into the Clapham/Stockwell…
Popped into the Clapham/Stockwell branch of Dreams today (Mon 31st Aug) and wanted to sing the praises of Hanan. She was incredibly kind and friendly, and approached me to help when she could see I was pondering. She helped answer my question super quickly.
Sadly I wasn't looking to purchase today, as my landlord is covering the costs of my mattress so he needs to approve my choice, but otherwise I would have loved to have purchased through Hanan. She is an asset to the company!
We got exactly what we wanted at a…
We got exactly what we wanted at a price we could afford . Very helpful staff
Good friendly efficient staff
went in just to look
went in just to look, was greeted at the door and asked what we were looking for. Was then put on there mattress tester and was looked after very well, resulting with buying a new mattress.
There was a great range of beds to look…
There was a great range of beds to look at ,if u needed help to deside what bed was best 4 u there was help available if needed.The bank holiday sale was awesome I managed to buy myself a bed n with the money I saved in sale a little extra added I brought my daughter a bed also .thank u .
Great service and good advice…
Mike was very helpful and patient with us. He offered a lot of good advice and helped us find the perfect mattress.
Dennis at the salhouse road branch went…
Dennis at the salhouse road branch went above and beyond to help us get our dream bed he was very friendly and explained everything so we understood
People there are professional and clear…
People there are professional and clear when they sell you products
Very good with customers
Megan was really helpful and polite…
Megan was really helpful and polite pleasure to deal with
Sittingbourne store
Hannah in the Sittingbourne store was super helpful, knowledgeable and efficient. We liked being able to test different mattresses until we found the right one. Would definitely recommend this store.
Easy process to purchase
Easy process to purchase as I can’t get to local retail outlet. So far so good.
Very Helpful
Helpful, knowledgeable sales assistant Jane. Ability to try the dreams bed test. Was given time to look at and try lots of different beds before making our decision with no pressure on time spent. Made us feel we made a good decision based on given time and space. Not rushed.
Mattress
Jordan from Dreams Gateshead helped us find the right mattress for my family. He’s very friendly and polite.
Great Staff, Great Quality Product, Diverse Catalog
Great products and Amazing staff (Guna - You rockstar, We loved your service!)
Highly recommending 3 min dreams test for identifying which mattress to buy.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








