I like it
I like it . Dr Isla breast pump so easy to use and easy to clean.everything is good. But it’s take time to delivery I was writing more then a week.all over product is good.
29 september 2026
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Bedrijfsgegevens
Geschreven door het bedrijf
In California, a pediatric nursing Ph.D. from a medical school started a brand called Dr.isla. As a mom and kid nutrition expert, she gets the struggles with feeding babies and wants to give parents really good, healthy, and safe stuff to help little ones eat right.When she was doing her big people school work, she saw that there weren't many good feeding things for moms and babies. This made her want to start Dr.isla to give parents better choices.She got a bunch of smart people like food experts, baby doctors, and designers to make sure the stuff they make is super good, healthy, and safe. They test everything really well to make sure it's the best it can be.She hopes that Dr.isla will get bigger and make more good stuff for different families. Also, she wants to use the brand to help people who need it by giving to good causes.
Contactgegevens
Filippijnen
- www.drisla.com
3,1
Gemiddeld
18 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good product but package stolen due to no delivery update
I ordered an extra set of pump body for my EB46 as it is the best milk pump I’ve had. However as there’s no update for delivery, my package was left there for two days and got stolen. (Parcel opened and left but the contents were gone). Very disappointing customer experience which is a shame because the product itself is so amazing.
29 september 2026
No reply from the company within a week!
30 september 2026
Antwoord van Drisla
We sincerely apologize for the delayed response. Could you please let us know how we can help you? We’ll make sure to follow up on your request and assist you as soon as possible. Thank you for your patience!
I expect the same thing but it was not…
I expect the same thing but it was not able to get and that’s why I returned it but it’s rejected
25 juli 2026
Antwoord van Drisla
We’re truly sorry for the inconvenience and disappointment this has caused you. If you experience any issues with the product or need any assistance, please feel free to contact us at any time. We’re always here to help and will do our best to support you. ❤️
i order 2 item but only get 1 items
i order 2 item but only get 1 items . the respond from customer services also very slow!
26 augustus 2026
Antwoord van Drisla
We’re very sorry for the inconvenience and for the delay in our response. We take this matter seriously and will make sure it is properly handled. We’ve reached out to you via private message so we can check your order details and resolve this issue with you directly.
I have not started using it though but…
I have not started using it though but it came with a a very strong recommendation and I was afraid when I ordered it but it really worth it and the packaging its 100 I really love the swift delivery thanks Drisla I ordered it and it came within 6 days
1 september 2026
Antwoord van Drisla
Thank you so much for sharing your experience! We’re so happy to hear that you loved the packaging and were impressed with the fast delivery. We really appreciate your trust in Dr.isla and hope you enjoy using your pump!
Superglued product avoid!
Bought the product and two removable parts had been superglued in. Made me think it was a used product. Tried to use the product and was unable to express any milk. I have used other expressers with no problem. Contacted customer services who asked for a video. One was sent and no response . My advice is avoid this company . Product is not fit for purpose, has been previously used or interfered with so now contacting my bank to get money back if I can . Avoid at all costs.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Drisla
Hi, we’re very sorry to hear about your experience. We’d like to clarify that we do not sell used or refurbished products. All products shipped by Dr.isla are brand new and undergo quality checks before being sent to customers.
We’re also sorry that you did not receive a timely response after sending your video. We’d like to review your case again and help resolve the issue. Please send us a DM with your order number so we can check the details and assist you further.
All in one sip water!! I love it!
Tyey didn't hsve the color i wanted, but the customer service contacted me to ask which i want. I've got the bottle I wanted at the end. Its a bottle you will love.
25 juli 2026
Die Pumpen funktionieren nicht gut
Die Pumpen funktionieren nicht gut. Das Vakuum ist viel zu schwach. Es fliesst keine Milch. Bitte schicken Sie mir Pumpen, die funktionieren. Vielen Dank.
24 juni 2026
Antwoord van Drisla
Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Unser Kundenservice-Team wird Sie direkt kontaktieren, um das Problem zu prüfen und Ihnen so schnell wie möglich weiterzuhelfen. Vielen Dank für Ihre Geduld.
Great product which serves its purpose…
Great product which serves its purpose as a pro. Easy to use. I would highly recommend for any expectant mother as it makes life easier.
24 juni 2026
Antwoord van Drisla
Thank you so much for your wonderful feedback! 💕 We're delighted to hear that you're enjoying the product and finding it easy to use. Your recommendation means so much to us. Wishing you all the best on your motherhood journey! 🤍
Very good product
4 juni 2026
Antwoord van Drisla
Thank you very much for your recognition and support of our products.
Antwoord van Drisla
That means so much to us 🤍 Thank you for choosing Dr.isla!
It's pain ful
It's pain ful. Some time doing well sometimes doing bad. Easy leaking so i lost my collected milk.
27 april 2026
Antwoord van Drisla
Hi, we’re sorry for the inconvenience 🙏
Pain and leaking are often related to flange size or positioning, and we’d be happy to help you adjust it properly.
Please message us privately so our team can assist you step by step 💛
Все просто ідеально неймовірно 😍
Я маю бутилочку для дитини від цієї фірми, та зараз замовила Портативний молоковідсмоктувач без рук використання я в захваті та рекомендую усім мамам такий замовити😍🥹
1 mei 2026
Antwoord van Drisla
Щиро дякуємо за ваш відгук 💕
Ми дуже раді, що наша продукція допомагає вам у материнстві
Ваша рекомендація — найкраща підтримка для нас 🙏
Antwoord van Drisla
Hi, we’re so sorry for the late reply, and we sincerely apologize for any inconvenience this may have caused. We just wanted to check — have you received your parcel yet?
If not, please feel free to send us a direct message with your order details, and our team will look into this for you right away and make sure it gets resolved as soon as possible.
Antwoord van Drisla
We’re truly sorry to hear about your experience and any inconvenience caused. Our after-sales team has already reached out to assist you. Please rest assured that all products purchased through our official website come with a 12-month warranty. We’ll do our best to make this right for you.
Chinese web shop with false promises
This is a Chinese web shop. Delivery takes 15 days, for tracking your item you have to install an app on your phone that will gather your data and shop's service is bad. The shop promises free return shipping but in fact you have to return the item to a Chinese address at your own shipping costs. Forget about European customer rights. Paypal's buyer protection will not help.
9 februari 2026
Review zonder uitnodiging
Antwoord van Drisla
We’re very sorry for the inconvenience and the delay in response.
Could you please let us know the specific issue with your order or product? We’d really like to help resolve this for you. Please feel free to contact us directly with your order details so our support team can assist you further.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.