Drivalia UK - GLASGOW AIRPORT Reviews 

497
•
TrustScore 3.5 uit 5

3,7

35 McFarlane Street, Paisley, PA3 1SA GLASGOW, SCOTLAND, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS. I am a health professional and regularly hire cars for long-distance assignments. In 14 years, I have NEVER had an issue like this. I handed the car back at 20:08 and one... Toon meer

Beoordeeld met 4 van de 5 sterren

Booked Drivalia through Booking.com for a pick up at Glasgow Airport. Easy to book and excellent price. On line pre register was ok but a bit cumbersome using my phone, had to switch to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Connor and Gary from the Glasgow Airport branch were excellent during our recent trip. Friendly, professional and explained our options clearly. They also remembered our conversations regarding our tr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - GLASGOW AIRPORT

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

  • 35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, Verenigd Koninkrijk

  • 0141 611 7100

3,7

Gemiddeld

TrustScore 3.5 uit 5

497 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,7

Alle reviews

(497)

5.041 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Drivalia car hire

Very comfortable journey with Connor

23 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Car hired a week in advance. No car available on the day.

I hired a car for one week to pick up at Glasgow Airport. This was done a week in advance. The day prior to pick up, I was sent a text message to sign in for my car hire.
On arrival at the airport, my instructions were to call the company and be picked up to go to the hire centre.
I called and was informed that unfortunately they had no cars available for hire.
They told me that this was due to a problem with their computer system which had overbooked the cars.
Their website was still showing cars available for immediate pick up.
The company representative was very apologetic but said there was nothing he could do.
I will never use this company again.

21 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Restricted shuttle return

Do NOT use this company if you are returning after 7.30pm as the shuttle back to the airport stops. This will leave you stranded and Uber are not keen to collect for a such a short distance.
No recognition that this is not safe or fit for purpose especially for a lone female traveller. Bookings should not be taken where there is no return shuttle.

18 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Friendly, amazing, happy

Friendly, helpful and smooth operation, all whilst dealing with an unhappy customer at the same time.

17 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Daniel was amazing

Daniel was amazing he made the check in so smooth and friendly explaining everything really well and made use feel comfortable. Really recommend using this company for hire cars.

17 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Using Drivalia regularly to visit my…mother

Using Drivalia regularly to visit my ageing mum. Reliable cars, prompt and friendly check in and out, Daniel and his team have looked after me so well.

13 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Dependable service at a reasonable price

We booked a small car with Drivalia for a road trip to Oban for Hogmanay from Glasgow airport. It was the first time we used this service, and it stood out because it was 25% cheaper than the mainstream competitors.

We called when we landed and were picked up by Robbie in a warm shuttle bus a few minutes later. It was a quick 10-minute drive to the office, and we avoided all the queues at the airport. In 20 minutes, we were in a clean MG and on our way to Oban.

There was no fuss during the hiring process, and the drop-off was equally stress-free. Robbie provided shuttle service back to the airport on the return journey a week later.

We would be happy to use Drivalia again.

27 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

Rented us a dangerous vehicle

Rented us a dangerous vehicle. A previous renter had repaired a tyre with sealant. We only discovered this when the tyre started leaking and found there was no sealant in the car. Our insurance paid for a new tyre, fortunately, but the Glasgow Airport branch were appalling. They refused to believe it had happened, repeatedly refused to even reply to emails and phone calls.
The matter is being referred to Police Scotland in the hope that Drivalia will put proper safety checks in place.
The car was also very old, and very banged up. It refused to connect to multiple charging points.
Other branches have better service. Avoid this one like the plague.

UPDATE: Re your response, contacting Drivalia was the first thing I did. I did raise an issue as you describe, and that was the first time I was essentially called a liar.

8 september 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

On two occasions we have been picked up…

On two occasions we have been picked up by Robbie. He is very friendly, cheerful and takes an interest in his customers.

4 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Possibly the best hire car experience I have ever had :-)

The staff at Drivalia Glasgow Airport were really friendly and helpful - they went above and beyond and were charming and efficient. Possibly the best hire car experience I have ever had :-)
Thank You.

30 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Robbie was great

Robbie was great, friendly and efficient, going the extra mile.
Our whole experience with drivalia was exceptional. We would use again and definitely recommend. Good price, easy to get to location wise, great car, good service. 😊

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service

Great service, efficient turn around and lift to the airport. Special thanks to Gary and Robbie for your assistance.

4 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great servis and suberb driver to the…

Great servis and suberb driver to the airport

4 januari 2026
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The chap who took us back to the…

The chap who took us back to the airport couldn't do enough for us. He was a credit to the company

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always. Quick and easy shuttle service then Graham was super helpful with the pick up.

22 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with! From the moment we arrived to get the car everything ran smoothly! We got collected from the airport to the car hire office and a lift back from an extremely polite driver named Robbie! Very pleasant and made our time in Scotland even more special 😄🙌

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Appreciated the professionalism and…

Appreciated the professionalism and friendly interaction between individuals at the front desk and the drivers of the shuttle bus particularly “Robbie”. We hope he can make it to Scotland’s debut in the World Cup this summer.

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The pick up driver from the airport was…

The pick up driver from the airport was lovely. Robbie?

28 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Robbie was a great guy!

Robbie was a great ambassador for the company, extremely pleasant and easy to get on with. Made the experience more enjoyable.

27 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Robby was a excellent driver

Robby was a excellent driver , very friendly !
We have a nice chat and he is a example friendly driver !! See you next time !!
Greetings From Rotterdam and have a nice trip to Amsterdam !!

26 december 2025
Review zonder uitnodiging
Logo Drivalia UK - GLASGOW AIRPORT

Antwoord van Drivalia UK - GLASGOW AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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