DriveTime Car Sales - Arlington Reviews 

The sales people were very kind and helpful.

My experience was a completely horrible show, I ended up going to three different dealership to locate what I wanted. My first choice was located in Temple, Tx after being told they don't transfer car's I asked would gas be given due to me having to travel. I was told YES. This car was sold before my fraud alert was lifted on EXPERIAN, I seen something at the west Houston location, I got there early Saturday morning (03/09/2024) Saleman was SAMMY. After test driving a couple of cars, I wasn't happy. I then went back to DRIVETIME site and found a 2017 Buick Envision out of town, I asked SAMMY to check on it, he then walked off then came back saying someone was currently looking at the car. What he didn't know was I stepped outside to call myself, because I didn't believe him(glad I did). Upon calling I spoke with a manager by the name of Rudy, after telling Rudy what I wanted he placed me on hold to locate the key. After locating the key he then came back to the phone, and said it was there and AVAILABLE. I asked him was anyone currently looking at it, and he stated no. I explained to him I would be coming from HOUSTON, TX to see/buy this particular car. Once SAMMY realized I had called them myself (he was shocked) he stated in order to reserve the car I would need to put the deposit down which was no problem. "I was livid that I was lied too, because that wasn't necessary at all" I then make the 4.5 hour drive to ARLINGTON, TX, to the saleman by the name of FRANCISCO. Who was very dismissive/rude, after asking several question main one being why was my interest rate incorrect. I then showed him the picture I captured on 03/07/2024. FRANCISCO started to get very irritated with my questions, and the fact I was reading what I was signing. FRANCISCO then stated "I didn't have to buy the vehicle", I then told him I was well aware "I didn't have to buy the car". Unacceptable behavior on all levels, after reading everything I then asked about the gas that was promised, FRANCISCO then stated he didn't know about gas, and called RUDY over for RUDY to say they would only be able to do a half a tank. I was referred to DRIVETIME however I won't be doing the same, I've never experienced mistreatment on this level. This is horrible and disheartening to say the least.

My sales person was outstanding, Helpful and was very professional. Would buy again from him..

Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance. I went in to test drive a car , and ended up finding a different car that I fell in love with! I just had to purchase. He gave me all the details on the vehicle , and made me feel very comfortable. I can definitely say I left the dealership happy with my purchase.

Purchase a car here and paid it off early in great standing. Company kept sending me offers to buy another car with 0 down. My current car needed a 2400 dollar repair so I decided to take them up on the offer as I didn't have 2400 at the time. Long story shirt I git a 2016 fiat that broke down in less than 90 days. I took it to a mechanic and it was an electrical problem that was deemed unfixable. Gap insurance doesn't cover electrical issues and they want me to pay for the tow 145 bucks? Oh yeah and they offer possible reimbursement for a rental. So I'm expected to pay the car not and for a rental that MIGHT reimburse me for? CRAZY! I TOOK OUT A 2400$ loan to have my car repaired. I don't recommend purchasing a car here at all.

I didn’t have no credit and Drive Time gave me the opportunity to build my credit. The timing and down payment was awesome!

Sm so hapoy this very good servics is care drive

The Salesman Francisco at the Drivetime in Arlington on East Division was very patient, he gave us different options too choose from. And was very kind and nice.

My experience was very quick and easy. Spent no longer than 40 to 45 minutes in the dealership and grove off in a great car. Very pleased with my over all experience

I was treated very well and they were able to help me get a car. The process did not take long at all and My deposit was within my budget.

Roddy is awesome he made my experience very smooth.

Everyone was so very helpful! Especially Rudy. He went above and beyond to help me get into the vehicle I wanted. I am so happy with my new car. But the entire Team was GREAT! Thank You Guys for everything!
Della Pierce

Very easy going process friendly and nice environment My salesperson J was very helpful and knowledgeable of my new puppy. Thank You. DRIVETIME EMPLOYEES

Normally, I would expect a vehicle purchase to be an incredibly stressful situation, but Mike really went above and beyond to make sure I was comfortable and satisfied with my experience, he took with some dealers will make into an all day or deal, and he actually made it an enjoyable, short experience.

But made my experience great was they took their time to help me get the car

Ray and Carl at the Arlington location are 2 of the nicest people I've met when purchasing a vehicle. I definitely recommend either of those guys to work with you.

I was very pleased with my purchase I wasn’t gave the run around and got exactly what I wanted in a timely manner

No gas in the car soon as I pulled off the lot gas light came on and it was FILTHY inside and out other than that I like my car ! Car sales man was nice too…