DriveTime Car Sales - Augusta Reviews 

I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a call from a sales guy named Shaun/Sean/Shawn (spelled one of those ways, I presume) and let him know I'd be in the next day to check it out. He was relaxed, polite, professional, and thorough the following day at the lot. I didn't feel pressured at all and nor did he try the upselling tactics we all hate. I knew what I wanted, he did his job, and got me out of there in record time. A very competent and valuable asset for the Drive Time roster, for sure.

I felt very welcome when I walked through the doors at drive time if you’re looking to purchase a vehicle Dive Time is the place and LaShonda Flournoy is the salesman for you very professional she was very attentive to my needs she didn’t miss a beat she comes very highly recommended go see her and let Ms Flournoy get you back riding

Everyone was very helpful.
Relaxed atmosphere.
Ms. Brandi was amazing.
Will be recommending to others.

Sean was great, very helpful. Had me in and out of there in no time

I want to give a huge thank you to Brandi at DriveTime for her outstanding customer service. Not only did she go above and beyond to get me into the car I needed right when I needed it most, but she also made the process enjoyable from start to finish.

Brandi is professional, knowledgeable, and quick to make you feel at ease. On top of that, she’s a natural comedian — she kept me laughing the whole time, which turned what could’ve been a stressful experience into a fun and memorable one.

If you want someone who truly cares about her customers while keeping the vibe light and positive, Brandi is the one to see. She’s the reason my experience at DriveTime was a perfect 10/10.

Sean made my experience great he really needs a raise

Customer service was excellent

I have bought many cars in the last 54 years and this has been the easiest and most enjoyable buy yet. The commercials are for real. The entire team of Lowanda, Shonda
And Sean made the deal for real.
Thanks to the whole Team.

Shonda was extremely helpful and informative

Had an excellent experience and the staff was very friendly

Was approved instantly Brandy is amazing...

I bought a 2021 GMC Terrain from Drivetime in Augusta, GA on May 10th 2025. This was a big investment for me and a difficult decision to make. I needed a reliable vehicle for work and general transportation for my kids and myself. I took the leap trusting Drivetime was selling me a sound vehicle and had done their due diligence in performing a pre purchase inspection. On June 18th just 39 days after purchasing this vehicle and (still making payments actually having just made the first payment after initial down payment) I was left stranded when the transmission wouldn't shift. I contacted SilverRock who I pay for the warranty with. I got the vehicle to a transmission shop over an hour away that is in network that night. The following day they notified me that the transmission fluid was completely black and full of metal shavings. For any remotely qualified mechanic checking the fluids would be part of an inspection. When I voiced that to Drivetime they only said we just check for active mechanical failures. This was an active mechanical failure as the internal parts of the transmission had already begun breaking down. They either didn't inspect or more likely chose to sell it anyways. As of today the 29th of June still no vehicle it has been 10 days without the GMC I purchased and am paying for. SilverRock wanted to source their own transmission to replace the current damaged one and after several days found one that will be delivered to the shop this coming week. Being a holiday week upcoming they notified me the car most likely won't be finished until the following week. After the transmission is replaced there is still further diagnosis to be done for other strange noises that developed. I'm without the GMC I'm paying for 20+ days maybe even a month or more. The warranty only covers 10 days on a rental at 30 a day. When I asked Drivetime if they would cover the additional days or provide some type of options or assistance I was told they will do nothing absolutely nothing at all. No rental assistance, no return, no trade, no real apology from Drivetime Augusta or corporate customer relations. The only assistance I'm getting is through SilverRock who I pay for the warranty with. No attempt at all to do the right thing in any way shape or form. No attempt at all to show any concern for a consumer and human being a single father working class citizen who trusted their company spent thousands of hard earned dollars and was conned by Drivetime. This was a con in fact because no attempt to rectify selling a lemon was made.

They made it easy to find the car that I wanted

Sean is a great salesman very understanding, and professional and got the job done.

We had a great sales expert who was very kind and very knowledgeable. He made the experience much easier and enjoyable and less stressful.

Wanted to say Lashonda did an amazing job! She got me in and out she was very knowledgeable and went the extra mile to get me in my new suv ! Please ask for her if u looking to buy! Tysm Lashonda

Bad deal got a lemon. I call the warranty Department having problems with the Brake System. That when i got the bad news that the Vehicle been has been in Saltwater.That when my problem really started. The warranty department wanted me to take it to repair shop so i did that. They refuse too do anything because their was so much wrong with the Vehicle.To make a long story short . I Will Not Recommend anyone too Purchase A Vehicle from Drive Time.