DriveTime Car Sales - Fort Wayne Reviews 

Valerie was an amazing sales woman!! She was very helpful and walked us through the process

This will take a minute, but if car shopping has you anxiety ridden due to past experiences, please read on! I am a mother of four, who has made mistakes on her credit, has a server wage income to show, and has had such horrible experiences with car shopping that it truly gives me anxiety. When my 1999 Pontiac van became a literal death trap, I didn’t know what to do! I had no money for a down payment, horrible credit, and no chance to get a decent vehicle for my family while I was fixing my financial situation. Sadly, I went to DriveTime in South Bend and walked away in tears after a very stressful two hour ordeal. They embodied everything I was afraid of in this process. I was then directed to try their Fort Wayne location, and that’s when it all changed. Valerie Smith answered the phone with a smile that you could literally hear. She listened, she actually HEARD what I was saying, and she broke me down into tears with a sentence that made my car buying experience completely change… “Take a breath, we WILL get your family into a safe vehicle… whatever it takes”. Between phone calls, emails, and text messages, when my husband and I pulled up to them (a 2 hour drive away from our home), she had everything done and all we had to do was test drive it and sign. The whole time we were there, the two women made me feel like I was hanging out with my girlfriends! We laughed, it was actually fun, the whole place was so clean and cozy, and best of all… we drove away with a 2020 Kia Sorento!!! Best part, they took my death trap for a trade in, and I only had to give up $240. I wish I could rate them more than a 5 star, and that I could talk to the higher ups, so I can tell them what a gem they have in Fort Wayne. Thank you Valerie, for changing my outlook, giving me a chance, and for giving my husband and I a peace of mind that our family is safe on the road. The best car buying experience I have EVER had!!! If life has kicked you down more than you can count, and you’re too scared to try and get a better vehicle, call Valerie! I promise you will not be disappointed.

My Experience was Wonderful...Miss Valarie Was Phenomenal She made my experience Short...Delightful and Painless...I researched my Vehicle and she made sure i knew of all the bells and Whistle...Thanks Miss Valarie

It was so easy and fast. Amii made it a very pleasant experience

The service at drive time was wonderful and sales reps there are curtious friendly and very professional as well as helpful..Valerie Smith was the absolute best at getting me in and getting the paperwork done with no hassle and no waiting..thank you!!!

It was an easy process and the office was wonderful will go there again

Costumer service was fantastic process and speed considerate

Our Sales person Cary was everything you could ask for when it comes helping and giving information about the company and purchasing a car from them!! Would recommend going there

Cary was very professional , yet fun and made the experience so nice!