DriveTime Car Sales - Knoxville Reviews 35

Sierra was excellent!

Everyone was friendly and made the car buying experience great!! Worked with Cody and he was fantastic!!

All the employees are awesome and helped me find the car that is just right for me

Our salesperson Sierra was phenomenal. We were having trouble being about to get into something we liked and could afford. We literally walked away from the table and were defeated. Sierra called us up after more number crunching and we were able to drive away in a vehicle we love.

This was a fast and easy process with Patrick . He answered all our questions and helped us get a vehicle within our price range. Great place to buy a car and hassle free. We look forward to doing business again.

Easiest vehicle purchase I’ve ever made . Sierra with the Knoxville location was great

Great place to get a car and great people and respectable and great cars 100% recommendations

Sierra was a very awesome person to work with. The transaction was easy and uneventful.

Every one was really nice and knowledgeable. It was very easy, no hassle, the terms were very clear, and there were no unwanted surprises.

I purchased a Toyota Prius from them and it was a 2008 I put new tires on it kept the oil clean and up till now it was perfect so now I have a Kia soul love this car as they listen to you and try to match the car to you they are right don't dread car shopping now

From the time I walked in until I left I felt welcomed! I already had my car picked out before coming there. They were quick to get me in for a test drive and the buying process was so simple and easy. Would recommend this place to anyone

Again, putting a zero is not an option so I had to put a one if you are wanting to make the biggest mistake of your life, you go right to Drive time, Knoxville and buy that car and buy that warranty. You’ll learn the hard way the warranty doesn’t cover anything Drive time doesn’t care about anyone. I asked the woman from corporate how she slept at night. She said she sleeps real well. My car needs $11,000 worth of work. I’ve never even put 5000 miles on it. it’s a Infiniti has 65,000 miles. It has 70,000 now it shouldn’t need all this stuff. It was also in a wreck that I wasn’t notified about so no I’m not happy and I am reaching back out and they’re not trying to do anything to correct the problem I want the card bought back as they should do that and stop taking people for their money if you give Drive time anything they are gonna give you and fulfill you with all your dreams that you dream of but those dreams are nothing. Their word is nothing. They don’t care about you. They don’t care about the car actually if you want to know where they refurbished it at they told me I have to get an attorney to get that information. Well that’s common sense. They don’t want you to know where they refurbished it at because I didn’t want you to know it was a wreck in the buyback guarantee that’s a joke. They would buy back through Experian because it was on the dealership to disclose all that information you think they disclosed it now they shit my hand and said thank you Miss Willson if you need anything be in touch I’ve been in touch with them every month since April of last year. What have I gotten? I’ve gotten a car I cannot drive. I’ve been in a rental and I’ve lost so much money so if drivetime has any conscience go buy the car back if they care about anything they’ll buy the car back. The car cannot be driven. They should buy the car back and reimburse me for all my rent on Lance partways what what do I call? Drive time? I call drive time. Dry nothing dry nothing you drive. Nothing you drive. Nothing they don’t fix it the warranty. Don’t fix it. It’s it’s a waste. It’s a waste of time and it is sad that that’s who they are when I get back in town. I’m going to the Better Business Bureau and they are helping me come up with a comp complaint to put together to send to the secretary of state consumer complaint and then they advocate for you to help you with this drive time that’s not really real so they’ll have a consumer complaint with a mediator involved. Hopefully that’ll get them to buy the car back, but I’m gonna blow up every review on the yelp on Google on everyone I can send you pictures and videos. It’s an infinity. It should be lasting. It sounds like a diesel truck knockingbut they won’t help do anything and I have a $3500 warranty that doesn’t mean anything at 70,000 miles a car should need axles on front and back rear inferential front differential driveshaft and all that the hood don’t line up the windows don’t line up and the doors don’t lineup when I wash it. It gets wet so where is the car car can’t be driven it’s a safety concern. Have a special needs son that I have to Uber to get to him. He has a seizure. I’m really in trouble but Drive time gives you nothing but pure lies

They made the entire experience positive in everyway! I couldn't have ask for better customer service and an overall seamless process! Would recommend to everyone!

Bob was great and helpful. The buying process was upfront and easy.

Great guys to work with great experience would give more stars but it only goes up to 5 if you need help ask for Cody or Bob

Colt was really knowledgeable and he was very helpful. Really good customer service. Everyone was very friendly.

Bob was super helpful. There was a nice selection of cars, which were priced fairly. The financing process was quick and easy, and I was given a competitive APR. Very happy with my experience at DriveTime.

This is the second car I have bought from them and it was a great experience both times dealing with them. They have affordable prices and low down payments. I picked the car I wanted online paid a 50 dollar refundable or exchangeable deposit. They had it sitting right up front waiting for me to test drive. When i got back we done the paperwork and i was leaving in my new car in about 20 minutes. Will for sure refer all of my friends and family looking to buy a car!!!

Robert Spires was our salesman he was wonderful to work with and got us in a car same day! Wonderful company and will definitely do service with them again!