Carlisa was great! She made my experience easy and her customer service was top tier! I love my car & would definitely recommend!
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Carlisa was great! She made my experience easy and her customer service was top tier! I love my car & would definitely recommend!
Bedrijf heeft geantwoord
Everything was great this is the second car in about 18 years time that I bought from DriveTime only had one small hiccup. Less than 5 hours of driving my car off the lot I got stranded at Walmart had... Toon meer
Adam at the Morrow location was "EXCELLENT"!! His customer service is superb and his patients for his customers is even better. He went above and beyond when the original car we selected ended up no... Toon meer
My experience was it didn't take long for process to purchase a vehicle I bout a pickup truck I'm happy with sales person Beverly worked with my needs thank you Drive time for accepting me Thanks
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Geschreven door het bedrijf

7230 Jonesboro Rd, 30260, Morrow, GA, Verenigde Staten

Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was great this is the second car in about 18 years time that I bought from DriveTime only had one small hiccup. Less than 5 hours of driving my car off the lot I got stranded at Walmart had to get my battery jumped and had to go spend almost $300 on a battery on a car that I just drove off the lot. Next time please check your batteries because the LoJack app that I downloaded that is supposed to tell you when your battery is low in your car did not give me any kind of warnings
Great people very understanding and honest people work pretty fast and good the job done definitely recommend
They made sure that they help me with a car have me a choice to look around before I decided to purchase it was one vehicle that I looked at online but they were holding it for for someone but I looked and still found something else that I liked they were nice and very friendly
Adam was the only one that treated me with professionalism and respect. Ralph needs more training on customer service and "people skills". The female manager, Sheena, was rude, unprofessional and completely no communication. Customer service was unsatisfactory and negative on several views and angles. I usually do business with the Union City location but the vehicle that I was interested in was located at the Morrow location. Sheena, Jeremy and Ralph....all provided little to no assistance. Adam was the rep who I spoke to last week about the vehicle in question and arrived to assist and provide great customer service to close the deal. I expressed my frustration with the staff.... but no apology or resolution as well as an extreme negative, nonchalant and disrespectful attitude. Sheena, the manager, could give 2 cents about my experience and how she displayed her unprofessionalism to me, her staff and the other customers. By the way I would give you 0 stars but Adam was the best that day, so I give 5 stars to him. DriveTime Morrow needs some serious changes and training on how to provide positive and great customer service......especially in when you're selling vehicles. Ijs.........Definitely will be contacting Corporate.

Antwoord van DriveTime Car Sales - Morrow
Great customer service understood, and explained everything that I needed to know.
I came in and Jeremy help me get into the perfect car for me. He was very helpful and even stayed over to help. If you go to morrow Jeremy is your guy
Came in Ralph Jennings took great care of me , walk me threw everything step by step and got me riding hustle free and now I’m riding
My son has no credit at all but Jeremy was awesome! He helped him get into a new vehicle with no problems! Great service!
Adam at the Morrow location was "EXCELLENT"!! His customer service is superb and his patients for his customers is even better. He went above and beyond when the original car we selected ended up not being sufficient for driving due to the engine light came on the day of pick up, he put us in a even better car and all the hours that was involved, he made it worth it.
Thank you Adam for your superior customer service.
From the time that i arrived to leaving with my new car, i had nothing but a good experience. Customer service was professional and friendly. They make sure that you’re satisfied before you leave and adam is very knowledgeable and transparent. I would most definitely come back
I really enjoyed my experience at drive time shanae, Jeremy and Adam they work their miracles to ensure I walked out of there with a car and I just want to thank them from the bottom of my heart cuz I know my credit is jacked up and they made it happen and I really appreciate them so if y'all looking for a wonderful experience go to drive time and ask for shanae or Jeremy they got you
Adam was very helpful and quick. I like the keep Cherokee.
Getting pre approved online helped so much! I know exactly what I could afford before I got to my appointment and there were no surprise charges upfront. They process was quick and I didn’t have to spend hours and hours at the dealership. Shout out to Ralph (and the rest of the team) for getting us taken care of and in a great car!
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.