DriveTime Car Sales - Roundrock Reviews 45

Save your time save your money. I got a vehicle from them and already had to put it in the shop before I even made my first payment before I even get my registration sticker. I already had to put it in the shop twice. The second time was because of the transmission going out I get it back and the whole front of the car is vibrating so bad you can’t keep your foot on the pedal. I had a rental car that I had to pay for and I’m not gonna see none of that money back, which is ridiculous cause I had to pay $1800 on a vehicle that I didn’t need to pay for one or I shouldn’t have. I could’ve wouldn’t got me another vehicle with that money. They’re not helpful. They will sell you a piece of shit car and not do anything about it so don’t waste your time your money I wouldn’t. I wish somebody would’ve told me that.

Art and George both went out of their way to make sure I could get approved and I got into a good car that I liked I am really pleased with the car that I have and I'm really happy with the service that I received

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Drivetime to all my family and friends.

Nothing but high mileage LEMONS!!!

Retired rental cars will not outlive a 6 year note!!!!!!!!

Sales representatives handled my situation in a very professional way all the representatives were attentive to with my needs were in reference to purchasing an automobile. I’m impressed with the professionalism

Jorge was an amazing Rep, quick easy process, very friendly

Jorge was very professional and was there to make sure I found the right vehicle for me. Made sure is was safe for my travels and for my child. Thank you Jorge from DriveTime Round Rock

Jorge helped me out, made the process fast and easy.

From start to finish Jorge Silva exceeded our expectations in purchasing our next vehicle. His customer service was Exceptional. I recommend you go see him at the Round Rock location.

DriveTime was great! Love the staff and my vehicle!

Danielle and Art were both very helpful. When we took the vehicle out for a test drive we discovered an oil leak. Vehicle was sent to a Firestone in Round Rock for repair. Took two weeks to “repair “. Picked up the vehicle on CT a Saturday. Driving to work there was an alarm sounding off to shut the car off due to low oil pressure. Put 4 quarts of oil in and continued to work. Major oil leak. Was told to take to a Firestone in Leander. Oil found to be leaking from Turbo. Bolts missing from Turbo and other things missing. Another week without a vehicle. Hopefully it’s fixed.

Nice and clean cars. The salesman Jacob Martinez was very friendly and knowledgeable courteous not pushy. I will recommend your dealership in Round Rock Tx to friends and family.

Excellent customer service

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew when we purchased the car that the Bluetooth feature was not working. Unfortunately, I have come to expect issues like this when purchasing cars from Drivetime or another similar company, Carvana.

There is NO WAY I'll ever enter into the Roundrock TX location Again, their bias about who THEY can fiance there overly priced vehicles. I'll drive and extra hour out to get EQual Quality Service in Temple TX!!!!

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and not robotic. I was in and hour in less than two hours which sounds like nothing when buying a car. The process was so easy. I came from out of town so they made sure to prepare me with the things I needed before driving all that way. I 100% would recommend Danielle to any and everyone. This was the best customer service experience I have ever received.

Purchased a vehicle in Round Rock not even a month already been at the service twice they won’t let me exchange vehicle I feel like I was sold a vehicle with problems not only that first vehicle purchased where they didn’t wash and fill up the tank I left there with a empty tank and dirty vehicle no one will help me not even customer relations they basically said I’m stuck with it so frustrated !!!!

Drive time made it very simple and easy and comfortable to purchase an automobile. I got mine yesterday. It’s very nice. I got a Chevrolet Malibu 2016. The young man it helped made it very easy and smooth and I will tell my friends that are looking for cars how easy and smooth it is to get an Levine From timeline, thank you all