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DriveTime Car Sales - Salem Reviews 

35
•
TrustScore 4.5 uit 5

4,7

1354 E Main St, 24153 Salem, VA, US

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Drive Time employee Tim was very insightful. Over process of purchase of my 2024 Hyundai Elantra. He made every effort to be sure I knew about the car extended warranty offered an finance options ava... Toon meer

Beoordeeld met 5 van de 5 sterren

My beloved 1995 Honda Odyssey van was "totaled" by several deer which crashed into me recently. I was thrilled when Andrew Ferguson showed me a 2014 Honda Odyssey van at DriveTime! One test drive co... Toon meer

Beoordeeld met 5 van de 5 sterren

I went in to buy a Dodge Charger. Unfortunately the down payment was more than the estimate online. Timothy worked very hard to get me into a vehicle at the down payment I expected. I am very ha... Toon meer

Beoordeeld met 1 van de 5 sterren

I found my car, set my terms, and purchased the car. Presented all of the paperwork that was requested, including verification of income. Got a phone call 2 weeks later telling me that more paperwork... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. ook in
  3. Autodealer
  4. Autofinanciering en -lening bedrijf
  5. Automarktplaats

Over DriveTime Car Sales - Salem

Geschreven door het bedrijf

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Geschreven door het bedrijf

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contactgegevens

  • 1354 E Main St, 24153, Salem, VA, Verenigde Staten

  • 15402518101
Promotion box for DriveTime Car Sales - Salem

Discover DriveTime

Shop every car with your personalized terms!

4,7

Uitstekend

TrustScore 4.5 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(35)

2.755 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

What went Wrong????? What !!!

What went Wrong I got a car it has been last month and I’ve had it in the shop the majority of the time than I have driven it!!!!!! I think that this is A Shame Before The Good Lord yeah Drive Time u drive for a short time with drive time Facts!!!!!Il I’ve missed time from work because of no transportation Just the other day was driving and smoke started from the back and then the front so this is the 3rd to 4th time having car in the shop but they still want Car Payment Very Un Happy Beware!!!!!!!

12 augustus 2025
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Antwoord van DriveTime Car Sales - Salem

Thank you for leaving your review, Katina Moss. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Beoordeeld met 5 van de 5 sterren

Generous

I called and they answered the question asked and I was happy with respond .

5 september 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - Salem

Thank you for leaving your review. We love hearing that you were pleased with your experience at Salem DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

We were not looking to purchase a new…

We were not looking to purchase a new vehicle but due to an accident it was a necessity. Tim made the whole process easy peasy.

16 juni 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - Salem

Thank you so much for your kind words, Sarah. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Very knowledgeable, fast, and polite.

Very knowledgeable and fast

31 december 2024
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Antwoord van DriveTime Car Sales - Salem

Thank you so much for your kind words, Zakary. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Great Experience

Timothy was great to work with. He took him time to make sure he had all the necessary paperwork together and was very knowledgeable about the car. He was very helpful with everything and I would definitely recommend your establishment to anyone and everyone.

29 mei 2024
Beoordeeld met 5 van de 5 sterren

Drive Time in Salem

Drive Time in Salem, VA is the place to go when in need of a vehicle! Everyone is great and fun to be around. Kelsey S helped make sure I left with a vehicle that day. This isn't my first experience with this dealership, it's my second, so that should speak volumes. I have no complaints. GO SEE KELSEY OR JUST GO TO DRIVE TIME AND SEE THEM!!!

6 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shady, unethical business

I found my car, set my terms, and purchased the car. Presented all of the paperwork that was requested, including verification of income. Got a phone call 2 weeks later telling me that more paperwork was required. I took everything to Drivetime the same day. Made my first payment 3 days early. A week later I received a phone call from the lender that my loan had been cancelled and the vehicle was going to be repossessed because Drivetime never sent them the extra paperwork that I had dropped off. Now they’re holding my down payment and first car payment for 3 months. So I’m out a car and over $2000 because of a screw up on their end.

5 september 2023
Review zonder uitnodiging
Logo DriveTime Car Sales - Salem

Antwoord van DriveTime Car Sales - Salem

Thank you for providing us with your feedback regarding your experience with our Salem location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Beoordeeld met 5 van de 5 sterren

It was a great and very easy…

It was a great and very easy experience, went in Friday evening to look and drove away Saturday morning! Very friendly and helpful group of people, highly recommended and would definitely recommend DriveTime

11 september 2023
Beoordeeld met 5 van de 5 sterren

Tim ,Kelsey & Andrew

Tim Kelsey & Andrew made buying my first car as Smith as possible. They were frie dly accommodating, knowledgeable and most importantly to me they were patient and didn't pressure .e into choosing one vehicle or another I couldn't have been more pleases Def give them 10 out of 10 Salema Virginia locations crew were phenomenal

16 augustus 2023
Beoordeeld met 5 van de 5 sterren

Exceptional customer service

I went in to buy a Dodge Charger. Unfortunately the down payment was more than the estimate online.

Timothy worked very hard to get me into a vehicle at the down payment I expected. I am very happy with my Cherokee Limited.

Drivetime and Timothy have earned s lifelong customer based on his hard work.

2 mei 2023
Beoordeeld met 5 van de 5 sterren

1995 Honda Odyssey Van to a 2014 Honda Odyssey Van!

My beloved 1995 Honda Odyssey van was "totaled" by several deer which crashed into me recently. I was thrilled when Andrew Ferguson showed me a 2014 Honda Odyssey van at DriveTime! One test drive convinced me that fate had put it on the lot just for me! Andrew showed me all the "bells and whistles" (a lot had been added to the 2014 van which I did not have on the 1995 van). I'll be recommending DriveTime to anyone looking for a good buy.

13 februari 2023

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