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DriveTime Car Sales - West Columbus Reviews 28

TrustScore 4.5 uit 5

4,6

4000 W Broad St, 43228 Columbus, OH, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look... Toon meer

Beoordeeld met 5 van de 5 sterren

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. Automarktplaats
  3. Autodealer
  4. Autofinanciering en -lening bedrijf

Over DriveTime Car Sales - West Columbus

Geschreven door het bedrijf

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Geschreven door het bedrijf

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contactgegevens

  • 4000 W Broad St, 43228, Columbus, OH, Verenigde Staten

  • 16144560004
Promotion box for DriveTime Car Sales - West Columbus

Discover DriveTime

Shop every car with your personalized terms!

4,6

Uitstekend

TrustScore 4.5 uit 5

28 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

He answered all my questions

He answered all my questions. Very genuine.

4 december 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - West Columbus

Hello Alicia, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Worked with Tyler at the west Columbus…

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

30 november 2025
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Antwoord van DriveTime Car Sales - West Columbus

Hello Jessica Boatwright, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Maddy

Maddy, is an amazing salesperson, very understanding, listen to your needs, and goes the distance to make it happen.

10 oktober 2025
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Antwoord van DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer Violet. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Josh was very helpful and recommended…

Josh was very helpful and recommended the perfect car!!!

30 september 2025
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Antwoord van DriveTime Car Sales - West Columbus

Hello Sapryna Mitchell, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Daniel is an excellent people person…

Daniel is an excellent people person made our car buying experience short and nothing but amazing!!

15 september 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Danielle! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Everything communication and so fourth…

Everything communication and so fourth great guy

5 september 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - West Columbus

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Great customer service

He was a great guy. Very patient and helpful. Answered all my questions and tried his best to get me into the best payment and car that I really wanted. He didn’t force a car on me. I told him what I wanted and he made it happen unlike Jeff Wyler.

5 september 2025
Review zonder uitnodiging
Logo DriveTime Car Sales - West Columbus

Antwoord van DriveTime Car Sales - West Columbus

Thank you for leaving your review, Corinthia. We love hearing that you were pleased with your experience at West Columbus DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Mazda CX-5

Daniel, Josh, Maddy, Evan, and. Vlad were all stellar, I got my vehicle here back in April and it’s still running great. No complaints!

28 april 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - West Columbus

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM DRIVE TIME !!!

DO NOT BUY FROM DRIVE TIME !!!!

Less than six months after buying a car from this lot my steering cut out. Took it to a mechanic to find out my ENTIRE steering column is corroded and needs replaced and OF COURSE it’s conviently not covered by warranty.

Car was a total piece of shit, and now im out 30k and still have no car to drive.

DO NOT TRUST THIS SHADEY DEALERSHIP.

7 maart 2025
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales - West Columbus

Thank you for leaving your review, Jeanna Lett.
We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please contact our Customer Relations Department at (888) 290-0148.

Brandi- DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Great Return Experience

I had a fantastic experience with DriveTime! As a return customer, I truly appreciated how the team went above and beyond to assist me. Their customer service was top-notch—friendly, professional, and willing to work with me every step of the way. The process was smooth, and they made sure I got exactly what I needed. If you're looking for a dealership that values its customers and provides excellent service, I highly recommend DriveTime!

30 januari 2025
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Antwoord van DriveTime Car Sales - West Columbus

We appreciate the 5-star rating you submitted, Danielle Smith. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that West Columbus Dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

They were great and easy to work with

They were great and easy to work with, not pushy. Great car buying experience

26 januari 2025
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Antwoord van DriveTime Car Sales - West Columbus

Thank you for taking the time to leave a review, Joshua! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Special thanks

Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle, and the process couldn’t have been smoother. I highly recommend Nathan over at DriveTime to anyone looking for exceptional service.

8 januari 2025
Logo DriveTime Car Sales - West Columbus

Antwoord van DriveTime Car Sales - West Columbus

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Daniel was a great help

Daniel was a great help. He went above and beyond answering all my questions and concerns. Highly recommended

16 november 2024
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Antwoord van DriveTime Car Sales - West Columbus

Thank you for sharing your feedback with us, Scott Willis

We're thrilled to know you had a positive buying experience with Daniel at our West Columbus DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Great experience 👍🏾

Nathanael was awesome! He made the experience worth it.

8 oktober 2024
Logo DriveTime Car Sales - West Columbus

Antwoord van DriveTime Car Sales - West Columbus

Thank you for sharing your feedback with us, Maritza Garcia.

We're thrilled to know you had a positive buying experience with Nathanael at our West Columbus DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Jesse was fantastic

Jesse was fantastic. I requested to see 4 cars and had so many questions. Jesse was very patient and knowledgeable. His service was impeccable and I appreciate the fact he also made my mom feel comfortable. Thank you Jesse!

27 juli 2024

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