Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't te... Toon meer
They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long n... Toon meer
Bedrijf heeft geantwoord
I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over DriveTime Car Sales - West Indianapolis
Geschreven door het bedrijf
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Geschreven door het bedrijf
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contactgegevens
3717 Lafayette Rd, 46222, Indianapolis, IN, Verenigde Staten
- 13176131280
Discover DriveTime
4,6
Uitstekend
39 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you so much for your kind words, Kamryon. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
My experience was okay
My experience was okay. It was a long process and a lot of information. I think to make y'all think more easy. More great. You need to tell them everything they need to bring in because they didn't tell us to bring in anything and it took longer than what it should have taken and then we had problems with the the address. So we need to be told you know the bureau motor vehicles have to approve your address. All that to prepare us to bring in the right documents
2 november 2026
I honestly had an amazing experience
I honestly had an amazing experience. The whole process was easy and pretty fast, there was no non sense. 100/100 recommend.
27 oktober 2026
Rob was so helpful in an extremely…
Rob was so helpful in an extremely stressful time! Very thorough in explaining everything and worked with me thru it all!
26 oktober 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you so much for your kind words, Liz. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I felt like an important customer.
I was able to choose a vehicle I wanted, not just one in my price range. I don't have great credit but felt like a valued customer.
25 oktober 2026
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you for taking the time to leave a review, William! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Absolutely the easiest car buying…
Absolutely the easiest car buying experience I have ever had. The staff is beyond kind, respectful, helpful, and so much more! I will be honest I was so nervous on how easy it absolutely was, but much to my surprise it was 100% legit and easy. The vehicle was explained exactly how it appeared. I got my dream vehicle without having to do very much to do so! Rob and Cam are the absolute best and go above and beyond to make sure everything went smoothly! You can feel safe going through DriveTime on Lafayette Rd in Indianapolis,Indiana! Thank you again Rob and Cam!!!
24 oktober 2026
Review zonder uitnodiging
Rob was very knowledgeable
Rob was very knowledgeable, kind, and quick to get me in a car. So happy to have a reliable vehicle!
13 oktober 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you so much for your kind words, Roman. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Understanding
Understanding, professional, to the point, made sure it was as seamless as possible
10 oktober 2026
Review zonder uitnodiging
Rob was great
Rob was great! Very helpful and patient! Will definitely recommend to others looking!
3 oktober 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
We are grateful to have you as a valued DriveTime customer Danielle. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Great customer service and friendly staff
Great service, worked with me all the way thru getting my application approved with my trustee. Great customer service, very friendly and definitely recommend if you have specific financial situation
25 september 2026
Review zonder uitnodiging
Edilia was wonderful
Edilia was wonderful, she made me feel so comfortable about this process and the unknown. This lady is impeccable and wonderful at her job! I appreciate her positivity in this stressful situation! Thank you!!
21 september 2026
Review zonder uitnodiging
Pleasant
Pleasant , very nice, professional and very knowledgeable
21 september 2026
Review zonder uitnodiging
Awesome manager and sales rep Ladonna ross
They stayed hours after close and helped figure out the whole technical problem with getting my payment to work for the insurance company due to they didn’t except that type of card. Was a very long night and they took the lead and helped us with everything and anything we needed. Highly recommend this location!!!
9 september 2026
Antwoord van DriveTime Car Sales - West Indianapolis
We are grateful to have you as a valued DriveTime customer Doreen. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
I wish I could give ten stars
I wish I could give ten stars. Love drive time and my associate was the best.
21 augustus 2026
Review zonder uitnodiging
Junk
I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad
25 juni 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you for leaving your review, Kimberly Carnes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Positive car buying experience- Go see…
Positive car buying experience- Go see Ron and Cam- Lafayette rd
12 juni 2026
Review zonder uitnodiging
This had to be one of the best…
This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into the vehicle. She stated all great things. Her customer service surpassed her tenure here.
4 juni 2026
Review zonder uitnodiging
Pleasant Experience
I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant for me. No pressure just genuine and authentic assistance. They stayed well beyond their time to make sure I was taken care and set up. They didn’t give an attitude about being passed time so it wasn’t rushed. I enjoyed working with them, I came in an Uber and left in my car!
1 juni 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Phenomenal
Rod was phenomenal and made my experience quick and painless!
1 juni 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
We are grateful to have you as a valued DriveTime customer April. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Rod was very honest and helpful
Rod was very honest and helpful! Couldn’t ask for a better agent
30 mei 2026
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - West Indianapolis
Thank you so much for your kind words, Jazlyn. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.