Easi | Novated Leasing & Salary Packaging Reviews 37

I had an excellent experience with this novated lease company from start to finish. The entire process was smooth, straightforward, and completely hassle-free, which made a huge difference compared to what I was expecting.

A special mention has to go to Emma — she was absolutely outstanding. She guided me through every single step, kept me informed, and made sure nothing was ever confusing or delayed. Honestly, Emma was even more helpful and responsive than the dealership itself. Her professionalism, patience, and attention to detail really set her apart.

I recently got my BYD Sealion 7, and Emma ensured everything went seamlessly, from the initial setup right through to delivery. She handled all the details and made the whole experience stress-free.

If you're considering a novated lease, I highly recommend this company — and if you can, ask for Emma. You won’t be disappointed.

Just picked up my new Zeekr 7X through Easi Fleet and had a great experience. They were super easy to deal with and offered really competitive pricing.
Kiara Robles looked after me the whole way through and was awesome to work with. She’s very knowledgeable and was always quick to answer any questions or clear up any concerns I had.
I’d definitely recommend Easi Fleet to anyone thinking about novated leasing for their next car.

Great experience with Easi Novated Lease from start to finish. The process was smooth, clear, and hassle‑free. Kiara was fantastic to deal with—very professional, responsive, and supportive throughout. Highly recommend Easi and Kiara to anyone considering a novated lease.

The staff were amazing. Made the whole leasing experience fast and painless. This was my 2nd car leased through Easi.

Customer service is extremely excellent!!!

My experience with Easi Fleet was fine with the initial representative when purchasing the vehicle but the issues thereafter have been most concerning. Which I believe is unacceptable from a financial service provider.
I have to follow up constantly on important emails sent weeks prior as there is no proactive communication or any ETA or expected resolution provided.

Very disappointing and would recommend caution - carefully compare any quotes you receive and agree to with the one they actually send for signing. I have concerns for what I perceive as deceptive marketing practices. Massive discrepancies between my quoted costs compared to my actual costs. It's very misleading and once you've signed that contract, they will make it very difficult for you to amend your lease (which is doable, but it will take them a month and then put your loan into arrears) and payroll deductions, especially if you want to remove an expense. I have notable concerns about their transparency and willingness to adjust anything that won't benefit them as a business.

I dealt with Abby at easi who made the whole process of lease novation an absolute breeze. She was great with communication, responded very quickly and got me a great price. Previously dealt with another novated lease company who were the complete opposite so it was a very positive experience.
Thank you Abby!
Highly recommend.

I got the best deal from Easifleet, Tayla in particular was very helpful and supportive along the way. Very professional service. 5 stars definitely!

Outstanding service. Josh was so attentive, patient and prompt with explaining any query I had. Appreciated him through the whole process.

Fantastic experience using Easi, excellent company to deal with tailoring my new lease especially Dean Buswell who dealt with my portfolio from the beginning. Very nice guy to deal with always available. willing to help and goes the extra mile. Excellent service
Thanks so much for a great experience :)

Competitive pricing, quick to respond and easy to understand

Im new to novate lease option. Kane was amazing in answering all my questions, kept me in the loop as to where the process was up to. Was very happy to answer any questions I had. Kane made the process extremely easy and stress free. I can't thank him enough for his assistance in processing the novated lease.

Had a great experience with easi group in purchasing my new car through novated lease. Many special thanks to Mr.Kane Tenace for helping me out with all my queries being the first novated lease and together helped to secure the purchase in the best way, very much appreciated!!

I've had several car leases over the years with different leading companies, and Easi was by far the best to deal with (the clue is in the name!!). Dean and team were responsive, helpful and provided excellent service including over the Christmas break. Even the car dealership was impressed.

The whole process was quick and easy. There was great communication throughout the process and a geniune interest in helping us expedite the novation process before Christmas. Tayla was awesome.

Jakob has made the process easy to understand and transparent.

The team at Easi group work hard to negotiate the best deal for a new car lease. Kane at Easigroup provided a number of options to make sure I was able to make the model and option choice for my new car and lease terms.

I wouldn't hesitate to recommend the team at Easi Group who provide friendly and professional service.

This is the worst novated company. They took over kooya novated leasing and ever since then the communication to get something solved always takes at least 48hours. I paid my residue at the end of the lease and I have to chase up the ownership papers. I’m still chasing them after last payment August 25. I actually just remembered I didn’t recieve any acknowledgment that they received my last residue payment. I just finished ringing them again and again I have to wait 48hours to see if they have received my payment. I said lady I’ve paid and I just want to know the process. Not happy but I will come back with the outcome in a few days. Hopefully it’s a successful update

I recently completed a novated lease with Dean from Easi, and the service was outstanding. Dean was professional, friendly, and incredibly patient in guiding me through each step of the process. He explained everything clearly, answered all my questions promptly, and made the entire experience smooth and stress-free. I really appreciate his support and highly recommend him to anyone considering a novated lease.

Awesome experience with Easi- I highly recommend this service to anyone thinking about a novated lease. Emma Poetschka, the novated leasing specialist, was extremely helpful and communicative, and supportive throughout the entire process, making everything straightforward and easy to navigate.