Easirent - Marble Arch Reviews 3

Do NOT deal with this car hire company or their partner Drivalia. They have a number of sneaky clauses that enable them to charge you additional so-called "admin fees" of 55 pounds or more if you receive an infringement from a council or police. All they do is email you these infringements - about 30 seconds work. Its also very doubtful if these so-called infringements are actually legitimate - they appear bogus that Easirent fabricate in order to charge their admin fees. If you value your money STAY AWAY FROM EASIRENT and DRIVALIA.

Couldn't leave a worse rating.

Tonnes of hidden costs involved. Avoid if possible

I rented the car out a week prior to picking it up. I made the payment on the day of, and tried to call them over 25 times in order to get a confirmation. The park lane team did not pick up. I was meant to pick the car up at 4pm. So I went to the parking lot to get the car but couldn’t find where to get the keys. They were still not answering the phone. They then called me at 7 pm asking me when I would come pick up the car. Terrible customer service. Would definitely avoid this company !