ECBS Reviews 1.008

Daniel has been extremely helpful in securing our business a better energy contract which will really help with the long term running of our bakery business. We appreciate his time spent on this and how professional and quickly he got the deal for us. We would definitely recommend using ECBS! Thanks again ☺️

I can't recommend Daniel Hackett enough! He was so helpful and resilient in solving our issues with a terrible Energy supplier that we were having trouble for the last 2 years. He never gave up and got all sorted in the best way possible. Always giving me updates, always in contact reassuring me that he would resolve it, and he did! Amazing job, Daniel! Thanks for everything!

Jake Carrahar from ECBS reached out to us to explore how he could help manage our energy accounts - and we are so glad he did. With a number of accounts to oversee, including supplier changes and new meters being installed on new MPANs, the process could have been overwhelming. Jake's knowledge and clear, honest advice made sure we felt confident in every decision, particularly given the challenges of recent energy price increases.

The service throughout has been outstanding - fast responses to queries, proactive follow-up emails to keep us in the loop, and absolutely none of the pushy sales tactics we've encountered elsewhere. ECBS feel like a genuine partner rather than just another supplier. Highly recommended.

ECBS have looked after us for around 2.5 years and I cannot fault them. They offer advice to help us avoid coming cost increases and provide ideas and information that has saved us hundreds of thousands of pounds.

Recently Don got us locked into a contract until 2031 which has helped us avoid all the recent energy price hikes. We are extremely grateful!

Callum was very efficient, professional and worked hard to get us a good price.

Honest advise, easy guidance and very helpful, quick response when needed, Elisha got us a good deal during this current energy crisis

Gavin is great! Very helpful and knowledgeable. Always goes above and beyond. Very happy with the service.
Would recommend. :)

We’ve recently worked with Graham at ECBS on behalf of Body Tech Fitness, and the experience has been excellent from start to finish.

Graham has been professional, knowledgeable, and incredibly responsive throughout the process. He took the time to fully understand our business needs and provided clear, practical guidance that actually made a difference, rather than just ticking boxes.

James is a great help!

James explained everything simply, the process is straightforward and hassle free, overall very easy to deal with and helpful.

Lauren made renewing our energy contract easy. She explained everything clearly and presented options that saved us money! Very efficient, thank you!

I would like to thank two members of staff, Dan Hackett and John Faucher for their help and support over 2 years, as a business we were miss sold an electricity contract and they have help to sort this mess out. Basically, an unscrupulous broker bullied us into signing an energy contract 2 years ago, in advance of the new contract starting, during Covid.
I rarely give much credence to cold callers to the office, however when Dan called, I was absolutely fed up of the problems, with the miss sold electric contract, having already been to the Ombudsman for the first time, so I let off steam and ceased the moment, as they say, and related all the issues to Dan, there and then. We again asked the Ombudsman on a second case for help, but achieved nothing, but help at ECBS, was again gratefully received.
We then gave ECBS the contract to find a supplier for two other meters, can I say all my dealings with them have been professional and as a business I have received very helpful advice along the way.
John with help from Dan, has handled the dispute side with the other energy supplier and the amount of work and dedication they have demonstrated is unbelievable. Today I feel we have progressed to yet another milestone, on the way to hopefully, a victory in sorting this miss sold electric contract, all helped by staff at ECBS.
Thank you, as a business I, truly appreciate your help, professionalism and guidance, along the way, their service and dedication can only be described as excellent.
Thanks, is such
a little word
it hardly takes a minute
but there is a world of meaning
and appreciation in it.

Eunice Finney FRAgS
Amerton Farm Ltd, Staffordshire

Lauren has been absolutely fantastic as our energy broker. She is knowledgeable, responsive, and genuinely committed to getting the best possible outcome for her clients. Throughout the process she was clear, transparent, and always happy to answer questions, making what can often be a complicated area feel straightforward and manageable.

Lauren took the time to understand our needs and worked hard to secure competitive energy rates, keeping us informed every step of the way. Her professionalism and efficiency made the whole experience smooth and stress-free.

I would highly recommend Lauren to anyone looking for a reliable and proactive energy broker. Her service and support have been excellent.

Lauren is ball of energy, keen to go above and beyond to find the very best prices for our company. Would highly recommend :)

Lauren made renewing our energy contract easy. She assessed our needs, explained everything clearly and presented options that saved us money. A simple, effective process—thank you

We have been dealing with Zach at ECBS and the service is simply exceptional. During these turbulent times he has read the market perfectly and saved us so much money. Thank you so much.

Terrible experience.
constant pressure calling and scare mongering to which of course was a load of rubbish.
Got us involved in the Engie blend and extend energy contract which as you can see on the Internet was a total scam.
Now stuck in a totally uncompetitive contract which has cost us thousands and possibly the business.

We have dealt with a lot of companies, brokers, etc and Jamie Barber at ECBS was incredibly helpful, responsive, and attentive to what we needed without being pushy and with no pressure. Sorted us a fantastic deal and was honest, detailing all potential options for the business. Arranged all for us and manages it for us, helping with any queries etc after securing the contracts, thank you once again for all your hard work Jamie, we are very happy with our deals saving the business thousands!

Unfaltering customer service provided to us by Bryan Lamport. Took away the stress of dealing with a refund from our supplier; handling it on our behalf until resolved!

The person Lauren Garvis provided an excellent service and information to me in a very timely manner which resulted in our company doing business with yourselves.