Ecohomeinsulation Reviews 53

My job didn’t start off with the best experience but was soon rectified by grant and Dan who came 3 days in a row and did the whole job they needed to do. Spoke to me and treat me with respect just like I did them and they are 2 amazing people and the best at what they do. Would definitely recommend them to anyone. Thankyou

5/5 work was amazing. Really looked after me. Nothing was too much. Would definitely have back to do more jobs on the home. Live in hull and travelled each day to get the job sorted and finished 👍

Sent a load of cowboys to do the work , thing got broken in the process , not to mention the 6 hours it took to clean 1 bedroom after , and won’t replace things have been broken in process , probably would avoid if you can. Had the work done October 2024 and still battling for some replacements of things that have been broken.

Tony, Joel and Kaden did a great job plastering. Tony explained the process to us, listened to tweaks to fit better with our home and they put themselves out to make our bay window fit better with the new thicker insulated walls.
Work completed to a high spec. They worked really hard to clean up at the end of the job, a lot of space to cover. So many hours put in in a short space of time to get the job done. Really happy with the finish of the skimming Tony did.
Thank you gents, you deserve a few days off, my house will be very quiet without the singing!

Ian has been a great coordinator and facilitator during our eco4 installation. It has been reassuring that I had a point of contact to call when I had an issue, didn’t understand something or needed help. He has always been willing to help and even taken some of my calls when he was on holiday which I never would have expected!! I have been very grateful for the ongoing support too since the installation.

Noel and Max are like a super duo, working hard and efficiently as a great team to complete work timely. They respected my property, went above and beyond and were really kind to my little boy who was so taken with them.
Noel was fantastic when he came to us out of hours to get our electricity back on after a problem arose during the installation.
Ian, Noel and Max really are a credit to the company and a great representatives who I would highly recommend.

Avoid.
Currently trying to deal with them now. We have had 20 radiators, a heat pump, and a hot water tank left outside our house for over a week in the rain. I’ve been dealing with this company since May, and we still, have not had our system installed. They sent at least 4 people to look at our property then delayed installation. When we eventually got an install date we were told that in order to have a heat pump we would need all new pipe work throughout the whole house, contrary to what several people told us before. Now it’s winter, we said fine, but we want the pipes properly installed behind the walls. They said they wouldn’t pay for this and we would have to have exposed pipes floor to ceiling at every radiator point. Carpets up. Floorboards up. The lot.
We now have had no contact from the company in regards to progression, and yet all the equipment is outside in the rain.
Wouldn’t recommend. Been hard to deal with since the beginning and seem to cut corners when it comes to customer care and delivery

The workmen were friendly, nothing was too much trouble and their work was to a high standard.

They were good at there work they work polite and they got on with there work I would recommend them

DO NOT USE THIS COMPANY FOR HEATING GRANTS!!!
they came , did the way couple of hours work after saying they would do whole job and then came did insulation and said they aren’t going to continue
Just wanted to do the easy bit
Now no other company will take over because they took the money out of the job!!! I’ve already started a formal complaint Do. Not. Use

Just updating my review as since the work has been completed, our energy use has gone up to £15/day. Ive asked ecohomeinsulation to get in touch with us, but they aren't responding to us. We have also requested assistance to set the Solar PV up as we haven't been provided a wifi dongle. Alas, no response. We dont know if the ASHP is faulty (£15/day) and are unable to set it up or connect it to an app to control when it comes on etc.
The workmen; (Tony, Kaden and Joel) were great, they have done such a fantastic job of installing full insulation and plastering our entire house! Our walls have never been so smooth! They were polite and punctual. It was a pleasure having them here. Tony is an artist and we've asked him to come back to ice our Christmas cake! They worked their socks off every day often pulling 10 hour shifts.
Thank you so much for treating our home with respect. Andy and "Beth" (Helena)
Edited to add: Sam, Harry and Shaun came to install our ASHP, replacing pipes where needed and doing so very sympathetically to our home. They re-wired all the external wall sockets and installed vents where needed. They were considerate, quiet and worked their socks off.
Cannot fault any of the workmen we have had or their work. The house is now warm, there's less traffic noise and we are very happy with the outcome. We have had an immense amount of work completed within 2 weeks!
The solar panels and inverter were installed within 3 or 4 hours. Could not fault these guys either.
Weve had such a good experience with this firm and their workforce.

The lads were great very helpful always on time and cheerful. They did a good job on insulation.
Down side my whole house covered in dust and I have to re- decorate again.

All very competent craftsmen and nice considerate people. They work hard and get the job done

The logistics of this company is absolutely rubbish, no passage of information and builders turned up without us having any knowledge of them coming or what there doing. A shame as all the skilled workers were amazing, plasterers, electricians, carpenter's, plumbers etc! People at the top ruining this company not the skilled workers

Big challenging job. Mathew the electrician was conscientious hard working and thorough he tackled all challenges positively and accurately. Mathew was highly professional and very helpful. Lewis the insulation engineer was highly skilled hard working methodical attention to detail and very aware of caring for the customer home and the neighbours. Andi and Jack the plumbing engineers had a very challenging task within a very old property with access issues they worked hard very long hours they wete focused and imaginative in getting around the challenges Andi is very experienced and Jack has got a very bright future. Ian the manager was accessible and tried to overcome the numerous challenges. The negatives are related to delivery issues mainly due to location and logistics. Overall we are very happy with the work and look forward to a warm winter . The engineers all worked very well together and got the job done. Thankyou Trudy and Phil

Electrician Matthew was polite, efficient and communicated well. No complaints at all, thank you

Eddie and Jonny did an amazing job at our house, fast and efficient, to a high standard and nice lads too. Thank you.

Josh, Kyle and Lewis,
Wonderful service, great job .
And also Josh the electrician
Fitted our new boiler and radiator valves.
Polite, respected our home and showed us several times how to operate our boiler.
Thanks lads

Approved on a Thursday, confirmed arrival on the Monday, Plasterers arrived started and suggested finishing on the Wednesday, great finish to the walls, very friendly and helped move any furniture that was in their way. Worked around me working from home getting in their way, wonderful experience.

My dad recently had the energy grant to have solar, heating and insulation. This was a big thing for him as he's 82 and doesn't like change. But the guys were just brilliant with him. Helped him so much and went the extra mile for him to feel comfortable with the change. They did so much for him in the house. We were very grateful.

Dan and his team respected our home, they were tidy and completed the works with minimal disruption. They worked long hours to get the job done as quickly and efficiently as possible. The work that they carried out was to such a high standard that it’s a shame we can’t give more than five stars. We could not recommend them more highly; thank you all for making this huge change to our property less painful.