Eden.co.uk Reviews 7.138

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We always use Eden for our end of year books for our Leavers. It is always very easy to order and speak with Customer Services. They are super helpful and any orders are with us within a few days.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered 2 books of a series I enjoy and was so happy they arrived a day early. That ment i had something to read on my holiday. Love shopping with Eden! Always a prompt delivery and good price, never... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent website, but more than that excellent products, in every department. Beautiful books, bought as gifts along with lovely cards etc to give away as bookmarks etc. thank you to those responsibl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always a reliable, fast service from purchasing to delivery. I have used Eden for so long now since a friend first recommended it to me. There's always a wide selection of books etc., which are up t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Christelijke boekwinkel

Geschreven door het bedrijf

Eden.co.uk your one-stop-shop for Christian resources.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 1 van de 5 sterren

I still have not received my parcel via…

I still have not received my parcel via Yodel. It has been out for delivery 5 times. I have tried to contact them but to no avail. I have tried to change my preferences but again unsuccessfully. I have sent 2 emails to your company but not received a reply.
Your customer service on this purchase is well below acceptable.

12 mei 2026
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Antwoord van Eden.co.uk



Hi Jean
Thanks for your custom and your review.
We really appreciate your feedback.
I have now resolved this for you and have sent an email to confirm this.
Chad - Eden Customer Service Team



Beoordeeld met 4 van de 5 sterren
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Antwoord van Eden.co.uk

Hi Julie,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

School Leavers

We always use Eden for our end of year books for our Leavers. It is always very easy to order and speak with Customer Services. They are super helpful and any orders are with us within a few days. Emails are sent with updated deliveries so a great service by a great team. Thoroughly recommend.

12 mei 2026
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Antwoord van Eden.co.uk

Hi Sharron,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

5 star service

Ordering on line and delivery to the front door, easy & convenient thanks you

5 mei 2026
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Antwoord van Eden.co.uk

Hi Karen,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

order…

Still waiting for my replacement order of gift cards. Otherwise all fine

12 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Marie,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Beoordeeld met 4 van de 5 sterren

The goods arrived on time and in good…

The goods arrived on time and in good condition- exactly as expected from previous experience

11 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Beoordeeld met 4 van de 5 sterren

Quick service

Quick service. Packed well for delivery.

12 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Hazel,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent

Great bible tracts. I recommend.

11 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Prince Laryea,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy to order from

Easy to order from, free delivery over £15 , which was great.
Delivery was quick and the books are as described

11 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Jennifer,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

Bible Delivery

Friendly and helpful customer service. Prompt delivery.

8 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Mark
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team





Beoordeeld met 3 van de 5 sterren

You used Evri for delivery .

You used Evri for delivery .. they just left my parcel on the step without knocking even though we were in .. my neighbour rescued it .. Evri is rubbish

7 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Tina,
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear about your delivery issue. 
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

You always do a fab job!

Ordered 2 books of a series I enjoy and was so happy they arrived a day early. That ment i had something to read on my holiday. Love shopping with Eden! Always a prompt delivery and good price, never had a disappointing experience in past 10 years, well done guys!

8 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Sabine
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team



Beoordeeld met 2 van de 5 sterren

Disappointed with delivery

Very disappointed with my experience of ordering with Eden - hopefully its a one off. It took one week for a book to be dispatched, even though it was in stock and then 2 weeks to be delivered. The book was then late as a gift and disappointed when it arrived. Maybe my fault but expected a usual sized children's picture book but was more like a small booklet. My other order of rosary beads after 2 weeks was told it was out of stock and I had to reorder. To be fair that ended up being dealt with and dispatched the same day and received the next day. The overall service doesn't give me confidence to use again or recommend unfortunately.

7 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk



Hi Mrs Room
Thanks for your custom and your review.
We really appreciate your feedback.
Sorry to hear of the issues with your order and the delivery, we'll look into this and email you directly in the next {reasonable amount of time}
Chad - Eden Customer Service Team



Beoordeeld met 5 van de 5 sterren

The books I ordered to give to other…

The books I ordered to give to other people were delivered on time. Thank You

8 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Rachel,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

Eficient service and delivery

Website easy to use

30 april 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Elizabeth,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Beoordeeld met 5 van de 5 sterren

A quick delivery

A quick delivery, excellent service

7 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk



Dear Friend
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, good website, quick delivery. When I have had a problem with delivery, the issue was quickly and efficiently resolved.

5 mei 2026
Logo Eden.co.uk

Antwoord van Eden.co.uk

Hi Michelle,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

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