Ordered a Kohler medicine cabinet sold by eFaucet through Amazon. (eFaucet the original company no longer exists.) Came broken. I packed it up, took it to UPS with an Amazon label, and was told I'd... Toon meer
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Bought a Rinnai tankless hot water heater from them via amazon. Doesn't work consistently. 3 different plumbers looked at it and got on the phone with Rinnai support ti no avail. Efaucet directs you t... Toon meer
I ordered the Kraus stainless steel sink. Upon arrival and subsequent install, I realized the bottom grid was missing from the box (similar to many other reviews). I have sent four messages asking... Toon meer
Bedrijf heeft geantwoord
It was shipped in a box that was smaller than the item's manufactures box which created the outer box to rip and expose the product in shipping. Luckily no damage occurred because UPS must have retap... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We understand that home projects are an investment. With so many options, it can be hard to find exactly what you need and be sure you're getting the best value. We offer kitchen and bath brands that fit your budget and style and product experts that help you along the way.
Contactgegevens
8401 102nd Street, STE 300, 53158, Pleasant Prairie, Verenigde Staten
- 1-800-891-0896
- customerservice@efaucets.com
- www.efaucets.com
1,5
Zeer slecht
1K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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They had exactly the repair part I…
They had exactly the repair part I needed which saved me the expense of calling the plumber.
19 oktober 2019
Review zonder uitnodiging
I inadvertently chose the wrong finish…
I inadvertently chose the wrong finish for my shower. I immediately ordered the replacement and it arrived very quickly and was very well packed. Customer service responded quickly and it is already on it's way back so I can get my refund.
19 oktober 2019
Review zonder uitnodiging
Lower price than Home Depot and faster…
Lower price than Home Depot and faster delivery with no delivery charge-excellent and I will buy from eFaucets again.
19 oktober 2019
Review zonder uitnodiging
Easy as can be.
I found the shower head replacement I needed quickly. Shipped and delivered as promised. Easy from start to finish. I will be back.
19 oktober 2019
Review zonder uitnodiging
Shipped fast
Although I purchased them from efaucet, they shipped from another Company.
They were shipped quick and arrived in good condition.
18 oktober 2019
Review zonder uitnodiging
Came packaged very well and on time
Came packaged very well and on time. Thanks!
18 oktober 2019
Review zonder uitnodiging
Buyer BEWARE 2 day shipping is deceptive.
Buyer BEWARE 2 day shipping is deceptive. It takes 2 business days and no Saturday or Sunday deliveries are available. Customer service may refund the shipping cost if asked.
18 oktober 2019
Review zonder uitnodiging
Great price and delivered quickly.
18 oktober 2019
Review zonder uitnodiging
They answer their phone
They answer their phone! I got to speak with a live person who was attentive and helpful. I have been to other websites to order product and called their help line to only be put on hold and then hung up on. With eFaucets, there was no wait at all, just a bit of time to connect to the right department through the use of the telephone keypad, the standard way telephones are answered these days. I am grateful to the lady who helped with our request. Thank you.
18 oktober 2019
Review zonder uitnodiging
Laura Is AWESOME
Laura was so helpful. I couldn’t tell from the online photo whether the finish of a soap dispenser would match the finish of the kitchen faucet. She was able to help me make the right decision. Very happy the one I wanted matched the best, as she said it would.
18 oktober 2019
Review zonder uitnodiging
Product identified, ordered, and received promptly.
Website was easy to navigate. Product ordered was received in 3 days from shipping.
18 oktober 2019
Review zonder uitnodiging
Product is exactly as expected and…
Product is exactly as expected and works flawlessly. Thank you.
18 oktober 2019
Review zonder uitnodiging
You need to revise your survey software
I think your website is easy to navigate your product selection is excellent and your prices are great. If I have any negative feedback when I purchase anything online I can’t review my experience because you require the name of the person who helped me. Since I didn’t speak to anyone I am prohibited from completing the survey. Not a good design.
18 oktober 2019
Review zonder uitnodiging
My plumber actually spoke to the…
My plumber actually spoke to the customer service rep, but he indicated she was very personable, knowledgeable, and offered solutions to our situation.
17 oktober 2019
Review zonder uitnodiging
excellent product
17 oktober 2019
Review zonder uitnodiging
1) Customer service
1) Customer service, when I called, was excellent and the lady who assisted me, was very fluent in the product and helpful.
2) Shipment, as promised, arrived the following day. Perfect.
3) Bug: They shipped one extra sink and I, mistakingly, ordered 2 of what I needed, rather than 1.
4) Working out resolution now, but I am impressed by the way they do business.
17 oktober 2019
Review zonder uitnodiging
they were the best would use them again
17 oktober 2019
Review zonder uitnodiging
Great experience!
Great pricing! Super fast fulfillment and shipping. Great experience all around.
17 oktober 2019
Review zonder uitnodiging
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